Top 222 Technical support tier 1 Jobs in Seattle Wa

IT Service Desk Tier 1
TurnPoint Technology —Seattle, WA
- Monday to Friday
- Ability to lift 50 pounds
- 1 year
- Reliable transportation
Quick Apply
TECHNICAL SUPPORT ANALYST II
Seattle Indian Health Board —Seattle, WA
- From $31 an hour
- Full-time
- Background check
- Computer Science
- HIPAA
Quick Apply
IT Helpdesk Technician - Tier 2
Allied Restoration, Inc. —Kent, WA
- $50,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid time off
Quick Apply
7d
Tier 1 Technician (In-Office)
Clearbridge Business Solutions —Kent, WA
- Full-time
- Hybrid work
- Writing skills
- Office
- Windows
- Opportunities for advancement
Quick Apply
Service Desk Technician
WatchGuard Technologies, Inc. —Seattle, WA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Technology Enablement Specialist
The Bush School —Seattle, WA
- $70,000 - $80,000 a year
- Full-time
- School experience
- Classroom
- CPR Certification
13d
IT Support Specialist
AIT —Bothell, WA
- $31.25 - $38.46 an hour
- Overtime
- Mid-level
- Office
- Windows
- Health insurance
Quick Apply
Systems Analyst
Meriplex —Seattle, WA
- $60,000 - $80,000 a year
- Azure
- Mid-level
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Technician
KELLEY CREATE —Kent, WA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Patient Services Specialist
Providence —Renton, WA
- $17.56 - $31.54 an hour
- Full-time
- Mid-level
- Office
- Fair chance
- Paid parental leave
- Paid holidays
6d
Customer Technical Support Specialist II
Steris —Seattle, WA
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer science
- Microsoft Access
- Computer Science
- Paid holidays
- Disability insurance
21h
Vehicle Support Center Technical Lead
PACCAR —Renton, WA
- $90,400 - $128,040 a year
- 3 years
- Bachelor's degree
- Mentoring
- Health savings account
- AD&D insurance
9d
IT Manager
Sea-Tac Electric —Milton, WA
- $90,000 - $135,000 a year
- Full-time
- ERP systems
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
14d
CNC Lathe Machinist
Hardy Engineering & MFG —Auburn, WA
- $25 - $36 an hour
- Full-time
- Mid-level
- Fair chance
- Power tools
- Health savings account
- Health insurance
Quick Apply
1d
Test & Evaluation Engineer 2
The Structures Company, LLC —Tukwila, WA
- $62.25 an hour
- Contract
- Research
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
7d
Equipment & Tool Engineer 3
The Structures Company, LLC —Everett, WA
- $72.50 an hour
- Contract
- Computer Science
- Bachelor of Science
- Engineering
- Health insurance
- Dental insurance
Quick Apply
7d
Product Review Engineer 2 - Liaison Engineering
The Structures Company, LLC —Seattle, WA
- $54 an hour
- Overtime
- System design
- Mid-level
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Product Review Engineer 4 - Liaison Engineering
The Structures Company, LLC —Everett, WA
- $83 an hour
- Contract
- Engineering
- Research
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Test & Evaluation Lab Technician 3
The Structures Company, LLC —Tukwila, WA
- $44.50 an hour
- Contract
- Mid-level
- Windows
- SQL
- Health insurance
- Dental insurance
Quick Apply
MP&P Engineer 2 - NDE/Measurement Systems
The Structures Company, LLC —Tukwila, WA
- $59 an hour
- Contract
- Doctoral degree
- Computer Science
- Engineering
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for technical support tier 1 in seattle wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support tier 1 jobs near seattle wa

IT Service Desk Tier 1

TurnPoint Technology -
Seattle, WA

Quick Apply

Job Details

Qualifications

Confidential information handling
Customer support

Full Job Description

Company Description

TurnPoint is a boutique IT consulting firm located in Lower Queen Anne. Founded in 2000, we are an established and growing business with a solid, loyal client base. We are passionate about designing cutting-edge enterprise-grade infrastructure. Our clients consider us true partners in their growth and success.

Our employees maintain an energetic, fun, and collaborative team culture that distinguishes our firm within the IT services community.

Job Description

We are seeking an IT Service Desk Tier 1 who possesses a passion for providing quality customer service and strong communication skills. This role will provide Tier 1 technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to customers in person, over the phone, or via e-mail using IT ticketing system.

Responsibilities

Serve as the first point of contact for customers seeking technical assistance via phone, e-mail, or in person.
Diagnose, research and resolve tier 1 technical hardware and software issues.
Effectively advise and assist customers on appropriate action.
Provide accurate information on IT products and services.
Direct unresolved issues to the next level of support personnel.
Identify and escalate situations requiring urgent attention.
Maintain the highest possible level of customer service.
Work with vendors and internal stakeholders to ensure accurate, effective training content.
Other duties as assigned.

Qualifications

Required Experience:

Associate's degree or 1 years of helpdesk work experience, required.
Strong customer support skills
Excellent written and verbal communication skills
Problem-solving ability to diagnose and resolve basic technical issues.
Demonstrates eagerness to learn and flexible with the ability to multi-task.
Possess attention to detail and follow-through.
Ability to be flexible, multi-task and organize priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy.
High level of professionalism and ability to maintain confidentiality.
Must own reliable vehicle for travel within the Greater Seattle area.
Able to lift at least 50 pounds.
Able to work shift hours of 8:00am-5:00pm Monday- Friday

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

technical support tier 1 jobs in seattle wa

IT Service Desk Tier 1

TECHNICAL SUPPORT ANALYST II

IT Helpdesk Technician - Tier 2

Tier 1 Technician (In-Office)

Service Desk Technician

Technology Enablement Specialist

IT Support Specialist

Systems Analyst

Help Desk Technician

Patient Services Specialist

Customer Technical Support Specialist II

Vehicle Support Center Technical Lead

IT Manager

CNC Lathe Machinist

Test & Evaluation Engineer 2

Equipment & Tool Engineer 3

Product Review Engineer 2 - Liaison Engineering

Product Review Engineer 4 - Liaison Engineering

Test & Evaluation Lab Technician 3

MP&P Engineer 2 - NDE/Measurement Systems

I want to receive the latest job alert for technical support tier 1 in seattle wa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected