Top 219 Technical support tier 1 Jobs in Seattle Wa

IT Service Desk Tier 1
TurnPoint Technology —Seattle, WA
- Monday to Friday
- Ability to lift 50 pounds
- 1 year
- Reliable transportation
Quick Apply
IT Support Specialist
MCS Recycling, LLC —Bellevue, WA
- $23.00 - $29.28 an hour
- Full-time
- Hybrid work
- Google Workspace
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Systems Administrator
Onni Group - Integrations —Seattle, WA
- $80,168.40 - $90,000.00 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Free parking
- Health savings account
Quick Apply
12d
CNC Maintenance Technician
A&G Machine Inc —Auburn, WA
- $23 - $45 an hour
- Full-time
- Carpentry
- Basic math
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
13d
HVAC Service Manager
As You Wish Electric —Renton, WA
- $100,000 - $120,000 a year
- Call employer
- Office
- Residential
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Account Manager | Full-Cycle Recruiter - Skilled Trades Staffing
Specialized Recruiting Group, an Express Employment Professionals Company —Kent, WA
- From $50,000 a year
- 8 hour shift
- Mid-level
- Office
- Business development
- Health insurance
- Dental insurance
Quick Apply
IT Manager
Sea-Tac Electric —Milton, WA
- $90,000 - $135,000 a year
- ERP systems
- 3 years
- Analysis skills
Quick Apply
Service Technician – RV /Vanlife/ 12V Electrical / Customer Support
VELIT Cooling & Heating —Renton, WA
- $25 - $30 an hour
- Part-time
- Mid-level
- In-person
- Mechanical knowledge
- 401(k)
Quick Apply
10d
Equipment & Tool Engineer 3
The Structures Company, LLC —Everett, WA
- $72.50 an hour
- Contract
- Computer Science
- 3 years
- Doctor of Philosophy
- Health insurance
- Dental insurance
Quick Apply
Product Review Engineer I - Liaison Engineering
The Structures Company, LLC —Everett, WA
- $66 an hour
- Overtime
- 5 years
- Engineering
- Senior level
- Health insurance
- Dental insurance
Quick Apply
MP&P Engineer 4
The Structures Company, LLC —Tukwila, WA
- $87 an hour
- Contract
- Computer Science
- Research
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
9d
Product Review Engineer 2 - Liaison Engineering
The Structures Company, LLC —Seattle, WA
- $54 an hour
- Overtime
- System design
- Mid-level
- 2 years
- Health insurance
- Dental insurance
Quick Apply
MP&P Engineer 2
The Structures Company, LLC —Tukwila, WA
- $56.25 an hour
- Contract
- Computer Science
- Mid-level
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
9d
Data Center Mechanical Engineer
H5 Data Centers —Seattle, WA
- $140,000 - $150,000 a year
- Full-time
- 7 years
- Continuous improvement
- Travel
Quick Apply
Numerical Control Programmer 3
The Structures Company, LLC —Everett, WA
- $61.75 an hour
- Contract
- Mid-level
- 1 year
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
Design and Analysis Engineer 4
The Structures Company, LLC —Everett, WA
- $88 an hour
- Full-time
- Computer Science
- Engineering
- Laboratory experience
- Health insurance
- Dental insurance
Quick Apply
Design and Analysis Engineer 3 - Electronic Systems
The Structures Company, LLC —Everett, WA
- $75.50 an hour
- Full-time
- Management
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Product Review Engineer 3 - Liaison Engineering
The Structures Company, LLC —Seattle, WA
- $66 an hour
- Overtime
- 5 years
- Senior level
- Commercial
- Health insurance
- Dental insurance
Quick Apply
Test & Evaluation Lab Technician 3
The Structures Company, LLC —Tukwila, WA
- $44.50 an hour
- Contract
- Mid-level
- Windows
- SQL
- Health insurance
- Dental insurance
Quick Apply
Internal Supply Worker 1
Milgard Manufacturing LLC —Fife, WA
- $22 - $25 an hour
- Full-time
- Forklift
- US work authorization
- Trade school
- Store discount
- Paid holidays
Quick Apply
3d

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technical support tier 1 jobs near seattle wa

IT Service Desk Tier 1

TurnPoint Technology -
Seattle, WA

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Job Details

Qualifications

Confidential information handling
Customer support

Full Job Description

Company Description

TurnPoint is a boutique IT consulting firm located in Lower Queen Anne. Founded in 2000, we are an established and growing business with a solid, loyal client base. We are passionate about designing cutting-edge enterprise-grade infrastructure. Our clients consider us true partners in their growth and success.

Our employees maintain an energetic, fun, and collaborative team culture that distinguishes our firm within the IT services community.

Job Description

We are seeking an IT Service Desk Tier 1 who possesses a passion for providing quality customer service and strong communication skills. This role will provide Tier 1 technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to customers in person, over the phone, or via e-mail using IT ticketing system.

Responsibilities

Serve as the first point of contact for customers seeking technical assistance via phone, e-mail, or in person.
Diagnose, research and resolve tier 1 technical hardware and software issues.
Effectively advise and assist customers on appropriate action.
Provide accurate information on IT products and services.
Direct unresolved issues to the next level of support personnel.
Identify and escalate situations requiring urgent attention.
Maintain the highest possible level of customer service.
Work with vendors and internal stakeholders to ensure accurate, effective training content.
Other duties as assigned.

Qualifications

Required Experience:

Associate's degree or 1 years of helpdesk work experience, required.
Strong customer support skills
Excellent written and verbal communication skills
Problem-solving ability to diagnose and resolve basic technical issues.
Demonstrates eagerness to learn and flexible with the ability to multi-task.
Possess attention to detail and follow-through.
Ability to be flexible, multi-task and organize priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy.
High level of professionalism and ability to maintain confidentiality.
Must own reliable vehicle for travel within the Greater Seattle area.
Able to lift at least 50 pounds.
Able to work shift hours of 8:00am-5:00pm Monday- Friday

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

technical support tier 1 jobs in seattle wa

IT Service Desk Tier 1

IT Support Specialist

IT Systems Administrator

CNC Maintenance Technician

HVAC Service Manager

Account Manager | Full-Cycle Recruiter - Skilled Trades Staffing

IT Manager

Service Technician – RV /Vanlife/ 12V Electrical / Customer Support

Equipment & Tool Engineer 3

Product Review Engineer I - Liaison Engineering

MP&P Engineer 4

Product Review Engineer 2 - Liaison Engineering

MP&P Engineer 2

Data Center Mechanical Engineer

Numerical Control Programmer 3

Design and Analysis Engineer 4

Design and Analysis Engineer 3 - Electronic Systems

Product Review Engineer 3 - Liaison Engineering

Test & Evaluation Lab Technician 3

Internal Supply Worker 1

I want to receive the latest job alert for technical support tier 1 in seattle wa

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