Top 223 Client services specialist Jobs in Sebastopol, Ca

Custom Brands Client Support Specialist
Rack & Riddle —Healdsburg, CA
- $70,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
4d
Licensed Marriage and Family Therapist
Petaluma Health Center —Rohnert Park, CA
- $102,214 - $135,213 a year
- Full-time
- Microsoft Word
- LMFT
- Spanish
- Paid holidays
- Disability insurance
Quick Apply
Family Specialist - Part Time
Parents in Training —Santa Rosa, CA
- From $25 an hour
- Part-time
- Background check
- Spanish
- High school diploma or GED
- Mileage reimbursement
- Tuition reimbursement
Quick Apply
Associate Veterinarian
Petco —Santa Rosa, CA
- $103,600 - $220,000 a year
- Full-time
- Fair chance
- Computer skills
- Communication skills
- Health insurance
- 401(k)
Business Development Specialist
Interstate Batteries —Santa Rosa, CA
- $60,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Microsoft Office
- Ability to lift 50 pounds
- Mileage reimbursement
- Health insurance
Quick Apply
Senior Traffic Analyst
Aspen Environmental Group —California
- $115,000 - $145,000 a year
- Email
- Remote
- Microsoft Excel
- Data analysis skills
- 11+ years
Quick Apply
SCE Planning Project Manager
SummitWest Environmental —California
- $85,000 - $115,000 a year
- Full-time
- Remote
- Background check
- Management
- 5 years
- Paid training
- Health insurance
Quick Apply
Executive Protection Field Specialist - Prior Law Enforcement Preferred
Gavin de Becker & Associates —Santa Rosa, CA
- $185,000 - $225,000 a year
- Full-time
- Background check
- Residential
- Driving
- Health savings account
- Health insurance
Quick Apply
Client & Family Support Specialist
Pacific Health Group —Santa Rosa, CA
- $52,000 - $56,160 a year
- Full-time
- Background check
- Mid-level
- Office
Quick Apply
Associate Veterinarian
Petco —Petaluma, CA
- $103,600 - $220,000 a year
- Full-time
- Fair chance
- Computer skills
- In-person
- Health insurance
- 401(k)
Executive Protection Specialist - Veterans Preferred
Gavin de Becker & Associates —Santa Rosa, CA
- $90,000 - $110,000 a year
- Background check
- Military
- Mid-level
- 401(k)
Quick Apply
Senior Associate Attorney - Family Law
Confidential —California
- $220,000 - $320,000 a year
- Full-time
- Remote
- US work authorization
- Organizational skills
- Senior level
- Profit sharing
- Paid holidays
Quick Apply
Recreational Therapist / Therapeutic Arts Specialist
Sage Eldercare Solutions —Santa Rosa, CA
- $39 - $43 an hour
- Part-time
- Google Workspace
- Experience working with individuals with disabilities
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Retail Merchandiser, Department Stores (Apparel Specialist)
Revenue Creations —Santa Rosa, CA
- From $19 an hour
- 8 hour shift
- Merchandising
- Planograms
- Smartphone
Quick Apply
4d
HCM Benefits Specialist I
Insperity —California
- Full-time
- Writing skills
- English
- Research
- Health insurance
- Dental insurance
Radiology Manager
CompHealth —California
- $115,232 - $172,870 a year
- Email
- Management
- Mid-level
- 3 years
- Relocation assistance
Technical Support Specialist
The City POS —Santa Rosa, CA
- Mid-level
- Ability to lift 50 pounds
- Supervising experience
Customer and Operations Specialist - Part-time
World Centric —Rohnert Park, CA
- $25 - $30 an hour
- Part-time
- Spanish
- Google Workspace
- Microsoft Outlook
Sales Implementation Supervisor
Abbott Laboratories —Santa Rosa, CA
- $81,500 - $141,300 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
Caregiver with Dementia Experience- Driver
Tender Rose Dementia Care Specialists —Petaluma, CA
- $24 - $30 an hour
- Part-time
- Background check
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Health insurance

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Custom Brands Client Support Specialist

Rack & Riddle -
Healdsburg, CA

Apply Now

Job Details

Full-time
$70,000 - $85,000 a year
4 days ago

Qualifications

Customer communication
Sales analytics & reporting tools
Sales data analysis
Managing clients in a customer support role
Sales management systems proficiency
CRM system proficiency

Full Job Description

Rack & Riddle Custom Wine Services, the #1 custom sparkling wine producer in the United States, is seeking to add a Custom Brands Client Support Specialist to our team.

The Custom Brands Client Support Specialist is a client-focused, detail-driven partner responsible for supporting custom brand programs from initial planning through production, order fulfillment, and ongoing account support. Reporting to the Director of Sales Operations & Client Support, this role serves as a key point of coordination among clients, the VP of Sales, the Custom Brands sales team, and internal departments.

Essential Duties and Responsibilities:

Client Service and Account Support

Serve as day-to-day contact for assigned Custom Brands clients, providing timely, accurate, and professional communication throughout the life of each program.

Manage client inquiries related to program status, production timing, orders, shipments, inventory, pricing, billing, and documentation; coordinate internal follow-up through resolution.

Research and help resolve shortages, over-shipments, damaged or defective product, returns, credits, and other service issues, escalating complex matters to the Director as appropriate.

Build trusted client relationships by anticipating needs, communicating risks early, and maintaining consistent follow-through on commitments.

Custom Brands Project Oversight

Identify schedule, supply, compliance, inventory, or execution risks; recommend solutions and escalate issues early when client commitments may be affected.

Facilitate project meetings as needed; document decisions, owners, dependencies, and deadlines, and follow up to ensure completion.

Sales and VP Support

Provide dedicated operational and project support to the VP of Sales and Custom Brands sales team, allowing sales leadership to remain focused on client strategy, business development, and growth.

Maintain accurate account, opportunity, and program information in CRM and related systems.

Order, Inventory, and Fulfillment Coordination

Receive, review, and coordinate purchase orders for assigned accounts, verifying pricing, product descriptions, quantities, shipping instructions, and billing information for accuracy.

Partner with Logistics team and external warehouses to monitor order status, inventory availability, allocations, delivery schedules, and fulfillment performance.

Maintain clear documentation and proactively communicate changes, delays, or exceptions to internal and external stakeholders.

Support forecasting and production-planning discussions by tracking open orders, inventory needs, launch timing, and relevant client demand information.

Reporting and Process Improvement

Maintain dashboards, trackers, and reports that provide visibility into project milestones, order flow, inventory, delivery performance, open issues, and client service metrics.

Recommend process improvements that increase accuracy, efficiency, accountability, and client satisfaction.

Requirements:

A successful candidates background will include:

Minimum 4 years of experience in project management, customer service, sales operations, account coordination, or order management; wine or beverage industry experience strongly preferred.

Minimum 2 years of experience working with or supporting Wholesale and/or Distributor accounts.

Experience supporting custom, private-label, control-label, national retail, hospitality, or distributor programs is a plus.

Demonstrated ability to manage multiple complex projects, priorities, and deadlines with exceptional organization and attention to detail.

Strong customer-service orientation and proven ability to resolve issues with professionalism, urgency, and sound judgment.

Excellent written and verbal communication skills, with confidence working across departments and with clients, distributors, and senior leaders.

Proficiency with CRM and ERP/order-processing tools such as Salesforce and NetSuite, distributor platforms such as VIP/iDIG, and Microsoft Office, including Excel, PowerPoint, Word, Outlook, and Teams.

Ability to interpret sales, order, inventory, and project data and translate it into clear updates and actionable recommendations.

Self-directed, collaborative, and comfortable working in an entrepreneurial environment where processes continue to evolve.

Bachelor’s degree in business, marketing, project management, or a related field preferred, or an equivalent combination of education and relevant experience.

Established in 2007 in Northern California by wine industry veterans Rebecca Faust and Bruce Lundquist, Rack & Riddle was founded with the mission to craft superior sparkling wines. Through years of steadfast dedication and thoughtful expansion, Rack & Riddle has become the #1 custom sparkling wine producer in the United States with 3.5 million cases of capacity. An exceptional winemaking team dedicated to the mastery of sparkling wine supported by state-of-the-art technology, delivers turnkey grape-to-bottle, wine-to-bottle, and private label sparkling wine services with tank sizes ranging from 500 to 100,000 gallons. Our wineries, rooted in Sonoma County, specialize in Méthode Champenoise, Charmat, and in-line carbonation solutions producing the best of all things sparkling. The company’s cutting-edge Healdsburg facility also offers high capacity, fully automated still wine capabilities. The company prides itself on being an upstanding member of the communities in which it operates and is committed to operating fairly, ethically, and sustainably.

Rack & Riddle is a drug-free workplace and an Equal Opportunity Employer.

This position is subject to a background check in accordance with applicable laws. A conviction does not automatically bar individuals from employment.

This role's compensation is anticipated to fit within the stated range. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend on numerous job-related factors, including but not limited to candidate skills, knowledge, and education.

Apply Now

Refine Your Search

client services specialist jobs in sebastopol, ca

Custom Brands Client Support Specialist

Licensed Marriage and Family Therapist

Family Specialist - Part Time

Associate Veterinarian

Business Development Specialist

Senior Traffic Analyst

SCE Planning Project Manager

Executive Protection Field Specialist - Prior Law Enforcement Preferred

Client & Family Support Specialist

Associate Veterinarian

Executive Protection Specialist - Veterans Preferred

Senior Associate Attorney - Family Law

Recreational Therapist / Therapeutic Arts Specialist

Retail Merchandiser, Department Stores (Apparel Specialist)

HCM Benefits Specialist I

Radiology Manager

Technical Support Specialist

Customer and Operations Specialist - Part-time

Sales Implementation Supervisor

Caregiver with Dementia Experience- Driver

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