Top 22 Guest service agent Jobs in Sebastopol, Ca

Front Desk Agent (Part-Time)
Hyatt Regency Sonoma —Santa Rosa, CA
- $23.20 an hour
- Part-time
- Military
- Office
- Hotel
- Disability insurance
- Health insurance
Quick Apply
3d
Front Desk Agent
Hyatt Regency Sonoma —Santa Rosa, CA
- $23.20 an hour
- Full-time
- Military
- Office
- Hotel
- Disability insurance
- Health insurance
Quick Apply
6d
Concierge Agent Front Desk
Farmhouse Inn Company LLC —Forestville, CA
- $21 - $25 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Basic math
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Part Time Front Office Agent
FAIRMONT —Sonoma, CA
- $27 an hour
- Part-time
- US work authorization
- Communication skills
- Entry level
- Health insurance
- 401(k) matching
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Front Desk Agent
Sage Hospitality —Sonoma, CA
- $25.44 an hour
- Full-time
- No experience needed
- English
- High school diploma or GED
Front Desk Agent - Part Time
Hotel Trio | Healdsburg —Healdsburg, CA
- $20 an hour
- Part-time
- English
- Office
- Hotel
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Guest Service Agent - PART TIME or FULL TIME
Lodge at Healdsburg —Healdsburg, CA
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
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10d
Front Desk Agent
Appellation Healdsburg —Healdsburg, CA
- $23 an hour
- Part-time
- Background check
- English
- Mid-level
Quick Apply
14d
Reservations Agent
Appellation Healdsburg —Healdsburg, CA
- $21 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- English
Quick Apply
Courtyard Petaluma - Front Desk Agent
Aimbridge Hospitality —Petaluma, CA
- $18.31 - $19.54 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
1d
Front Desk Guest Service Agent
Hotel Petaluma —Petaluma, CA
- From $19 an hour
- Part-time
- Research
- Hotel
- In-person
- Employee discount
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Front Dest Guest Service Agents (1 FT, 1 PT)
MacArthur Place —Sonoma, CA
- $22 - $23 an hour
- Part-time
- Computer literacy
- Cleaning
- Communication skills
- Employee discount
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Guest Service Agent
Novato Residence Inn by Marriott —Novato, CA
- $20 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
10d
Guest Service Agent Front Office - Liora Estate
Liora —Healdsburg, CA
- Part-time
- Hotel
- Conflict management
- Organizational skills
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Leasing Coordinator
BARKER MANAGEMENT INCORPORATED —Santa Rosa, CA
- $26 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Paid sick time
Hotel Front Desk / Night Auditor
Sonoma Lodging Co —Rohnert Park, CA
- $19 - $23 an hour
- Part-time
- Hotel
- Accounting
- US work authorization
- Paid time off
- Employee discount
Quick Apply
2d
Front Desk Agent
Lodge at Marconi —Marshall, CA
- $25 - $27 an hour
- Weekends as needed
- Ability to walk for extended periods
- English
- Hotel
Quick Apply
Front Desk Guest Service Agent (part-time)
MacArthur Place Hotel & Spa —Sonoma, CA
- $22 an hour
- Part-time
- Conflict management
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
Itinerary Designer/Concierge
Solage —Calistoga, CA
- $25 an hour
- Full-time
- Mid-level
- Residential
- Communication skills
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Front Desk Agent | Le Petit Pali St Helena
Palisociety —Saint Helena, CA
- $22 - $23 an hour
- Part-time
- Basic math
- English
- Residential
- Paid holidays
- Health insurance
Quick Apply

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guest service agent jobs near sebastopol, ca

Front Desk Agent (Part-Time)

Hyatt Regency Sonoma -
Santa Rosa, CA

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Job Details

Part-time
$23.20 an hour
3 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

Employee relationship building

Full Job Description

About Us

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $23.20 - $23.20 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Essential Duties and Responsibilities

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. •Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. •Accept and record vouchers, traveler’s checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Qualifications and Skills

Hotel experience preferred.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

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Refine Your Search

guest service agent jobs in sebastopol, ca

Front Desk Agent (Part-Time)

Front Desk Agent

Concierge Agent Front Desk

Part Time Front Office Agent

Front Desk Agent

Front Desk Agent - Part Time

Guest Service Agent - PART TIME or FULL TIME

Front Desk Agent

Reservations Agent

Courtyard Petaluma - Front Desk Agent

Front Desk Guest Service Agent

Front Dest Guest Service Agents (1 FT, 1 PT)

Guest Service Agent

Guest Service Agent Front Office - Liora Estate

Leasing Coordinator

Hotel Front Desk / Night Auditor

Front Desk Agent

Front Desk Guest Service Agent (part-time)

Itinerary Designer/Concierge

Front Desk Agent | Le Petit Pali St Helena

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