Top 10747 Customer specialist Jobs in Secaucus, Nj

Sr. Coordinator, Controlled Documentation & Training Compliance (2026-8004)
CareTria —New Jersey
- $50,000 - $60,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
E-Commerce Operations & Customer Experience Specialist
Bond No. 9 New York —New York, NY
- $75,000 a year
- Full-time
- Spanish
- Merchandising
- Mid-level
Quick Apply
Customer Success Specialist
ALTO USA LLC —New York, NY
- $66,300 - $69,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Call Center Representative - Career Growth
EchoStar —Roseland, NJ
- From $43,000 a year
- Full-time
- Clean driving record
- Pass drug screening
- No experience needed
- Health savings account
- Health insurance
Quick Apply
DTC Community Specialist, MS NOW
Versant Media —New York, NY
- $90,000 - $115,000 a year
- Email
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Customer Service Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $23.56 - $28.85 an hour
- Full-time
- Remote
- Entry level
- Under 1 year
- Health insurance
- Paid time off
Quick Apply
Customer Experience Specialist
NJ Transit —Newark, NJ
- Weekends as needed
- Microsoft Excel
- English
- Mid-level
- Commuter assistance
- Health insurance
7d
Customer Onboarding Specialist - Coffee (Upstate New York)
Nestlé USA —New York, NY
- $90,000 - $115,000 a year
- Weekends as needed
- Merchandising
- Public speaking
- Mid-level
- Health insurance
- 401(k) matching
Customer Support Specialist
Nevly Holdings Corp. —New York, NY
- $60,000 - $85,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Training & development
- Paid parental leave
- Health insurance
Customer Experience Specialist
Pilot Fiber —New York, NY
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Experience equivalent to degree accepted
- 2 years
- Health insurance
- Dental insurance
Customer Support Specialist
Roche Bobois —Secaucus, NJ
- $24 an hour
- Full-time
- Office
- In-person
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
Client Resolution Specialist
Imperial PFS —Jersey City, NJ
- $58,000 - $77,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Paid training
- Wellness program
Quick Apply
Property Administrator / Recertification Specialist
Franklin Development Group —Belleville, NJ
- $45,000 - $55,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
- Health insurance
- Paid time off
Quick Apply
Customer Excellence Specialist
Gellert Global Group —Elizabeth, NJ
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Leadership
- Disability insurance
- Health insurance
Quick Apply
Patient Access Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $24.30 - $30.51 an hour
- Full-time
- Remote
- 2 years
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Support Specialist
Opella Healthcare Group —Pine Brook, NJ
- $70,000 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Conflict management
3d
Associate Customer Support Specialist
Miter —New York, NY
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Office
- Entry level
- Commuter assistance
- Paid parental leave
PAYMENT PROCESSING SPECIALIST
Agency HRA/DEPT OF SOCIAL SERVICES —Manhattan, NY
- $62,868 - $72,298 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Loan forgiveness
- Food provided
Client Relationship Specialist - Upper East Side, NYC
Charles Schwab —New York, NY
- $61,100 - $87,500 a year
- Office
- 1 year
- Communication skills
- Paid parental leave
- Employee stock purchase plan
1d
Customer Data Platform Specialist
Blue Nile —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- SQL
- Analysis skills
- Health savings account
- Health insurance
Quick Apply

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Sr. Coordinator, Controlled Documentation & Training Compliance (2026-8004)

CareTria
New Jersey

Apply Now

Job Details

Full-time
$50,000 - $60,000 a year

Qualifications

Computer operation
Microsoft Excel
Microsoft Outlook
Document control experience within pharmaceutical industry
Pharmaceutical regulatory compliance
Basic math
English
FDA 21 CFR Part 11
GMP
Training material drafting
Desktop applications
Technical writing
Standard operating procedures (SOPs)
Quality data entry
Standard operating procedures drafting

Full Job Description

The Senior Coordinator, Controlled Documentation & Training Compliance is an experienced, independently operating contributor responsible for executing and supporting the day-to-day operations of the controlled documentation and training compliance programs within a GxP-regulated 3PL/pharmaceutical distribution environment. Reporting to the Manager, this role carries greater technical depth, broader task ownership, and a functional oversight responsibility for the coordinator level. The Sr. Coordinator processes and manages controlled documents and training records with a high degree of accuracy and GDP compliance, assists with eDMS and learning management system operations, contributes to audit readiness activities, and provides day-to-day guidance to the coordinator. This role serves as a reliable operational resource for the team and is expected to work with minimal supervision on routine tasks while escalating complex issues appropriately.

**Must reside within a commutable distance from our Lakewood, NJ location.

KEY RESPONSIBILITIES:

Process, format, route for approval, file, and distribute controlled documents including SOPs, work instructions, forms, and policies — in accordance with established document control procedures and cGMP/GDP requirements.
Maintain and update document records in the eDMS with accuracy and completeness, ensuring proper version control, metadata entry, and lifecycle status tracking.
Track document expiration dates and review cycle timelines; proactively coordinate with process owners and the Manager to initiate timely renewals and revisions
Maintain comprehensive physical and electronic filing systems for controlled documents and quality records in compliance with retention schedules and regulatory requirements.
Verify that obsolete document versions are removed from active use and properly archived in accordance with document control procedures.
Perform GDP-compliant record reviews to verify completeness and accuracy of quality records, flag discrepancies to the Manager for resolution.
Prepare and organize document control packages for internal audits, client audits, regulatory inspections, and document change control activities.
Ensure confidentiality and controlled access of sensitive documentation in alignment with organizational policies and legal requirements.
Assist with the development and maintenance of document control work instructions and SOPs as directed.
Monitor training completion rates and identify at-risk or past-due training items; escalate proactively to the Manager prior to expiration.
Assist in developing and updating training materials including slide decks, assessments, and Read-and-Understand documents for GxP and SOP-based training programs.
Support new hire orientation by coordinating initial training assignments and verifying completion of required pre-task GxP, GDP, PDMA, and DSCSA training.
Compile and organize training completion data and generate routine compliance reports for review by the Manager.
Maintain all training records in an organized, accurate, and audit-ready state always.
Provide guidance and troubleshooting assistance to the Coordinator on LMS/eDMS tasks and training record questions.
Support audit and inspection preparation by retrieving training transcripts, qualification records, and document control packages; verify completeness and accuracy prior to submission.
Assist the Sr. Specialist and/or Manager during internal audits, client audits, and regulatory inspections by serving as a knowledgeable resource on document and training records.
Assist with tracking and follow-up on action items related to documentation or training deficiencies identified through audits, deviations, or CAPAs.

The above duties are meant to be representative of the position and not all-inclusive.

MINIMUM JOB REQUIREMENTS:

Education: Associate’s or bachelor’s degree in Life Sciences, Healthcare Administration, Business, or a related field; or equivalent combination of education and directly relevant experience.
Experience: 2–4 years of experience in document control, training coordination, quality administration, or a related role within an FDA-regulated environment (pharmaceutical, biotech, medical device, or 3PL/WD preferred).
Regulatory Knowledge: Working knowledge of cGMP, Good Documentation Practices (GDP), and foundational understanding of PDMA, DSCSA, and 21 CFR Part 11 documentation requirements.
Systems Experience: Demonstrated experience working in an eQMS/eDMS platform and/or LMS software; experience with WMS/ERP systems is a plus.

KNOWLEDGE, SKILLS & ABILITIES:

Working knowledge of current Good Manufacturing Practices (cGMP) and Good Documentation Practices (GDP) as applied in a regulated distribution or pharmaceutical environment.
High level of accuracy and attention to detail in document processing, data entry, and record-keeping to maintain inspection-ready quality records.
Demonstrated ability to write clear, accurate documentation entries and assist in drafting training and procedural content.
Strong organizational skills with the ability to manage multiple tasks, prioritize workload, and meet competing deadlines.
Good oral and written communication skills in English; Spanish proficiency is a plus.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with eDMS platforms required.
Intermediate mathematical skills

PHYSICAL DEMANDS:

Frequently required to sit or stand for extended periods; ability to work at a computer for prolonged durations with extensive keyboard and mouse use.
Regularly required to reach, pull, stoop, bend, kneel, and/or crouch as needed within a warehouse or office setting.
Occasionally lift and/or move objects up to 35 lbs.
Expected to support audits remotely or be physically present at the facility as required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply Now

Refine Your Search

customer specialist jobs in secaucus, nj

Sr. Coordinator, Controlled Documentation & Training Compliance (2026-8004)

E-Commerce Operations & Customer Experience Specialist

Customer Success Specialist

Call Center Representative - Career Growth

DTC Community Specialist, MS NOW

Customer Service Specialist I #Full Time #Remote

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Customer Onboarding Specialist - Coffee (Upstate New York)

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Customer Experience Specialist

Customer Support Specialist

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Property Administrator / Recertification Specialist

Customer Excellence Specialist

Patient Access Specialist I #Full Time #Remote

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Associate Customer Support Specialist

PAYMENT PROCESSING SPECIALIST

Client Relationship Specialist - Upper East Side, NYC

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