Top 2095 technical program manager Jobs in secaucus nj

AV & Automation Service Manager
JD Audio & Video Design Inc —Union City, NJ
- $80,000 - $90,000 a year
- Weekends as needed
- Research
- Residential
- Bachelor's degree
- Paid training
- Mileage reimbursement
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9d
AV & Automation Service Manager
JD Audio & Video Design Inc —North Bergen, NJ
- $80,000 - $90,000 a year
- Weekends as needed
- Research
- Residential
- Bachelor's degree
- Paid training
- Mileage reimbursement
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9d
Global Manager, IT Support Services
Resolution Technologies —Hoboken, NJ
- Windows
- 8 years
- Bachelor's degree
Sr. Program Manager
Weiss-Aug MedPharma —Fairfield, NJ
- $120,000 - $150,000 a year
- Full-time
- Senior level
- Mechanical knowledge
- Commercial
- Health savings account
- Disability insurance
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Associate Product Manager
Plymouth Rock Assurance Corporation —Woodbridge, NJ
- $110,000 - $152,500 a year
- Mid-level
- Office
- 3 years
- Wellness program
- Paid parental leave
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9d
Structural Engineer
Sustainable Engineering Services, P.C. —Fort Lee, NJ
- $110,000 - $140,000 a year
- Full-time
- Microsoft Excel
- Construction site
- 5 years
- Health insurance
- Dental insurance
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FPGA Design Manager / Section Lead
BAE Systems Inc. —Totowa, NJ
- $153,377 - $260,743 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer Science
- Master's degree
- Health savings account
- Paid holidays
Financial Services Tech Consulting Manager - WAM - Aladdin
EY —New York, NY
- $128,400 - $267,400 a year
- Computer Science
- Research
- 3 years
- Paid holidays
- Health insurance
Project Engineer
Kraft Heinz Company —New York, NY
- $77,800 - $97,300 a year
- Overtime
- 5 years
- Bachelor of Science
- Engineering
- AD&D insurance
- Paid holidays
Innovation and AI Manager
IRI —Elmont, NY
- $65,000 - $80,000 a year
- Full-time
- Google Workspace
- Research
- Mid-level
- Health insurance
- Dental insurance
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4d
Vice President, Tax Management
BNY —New York, NY
- $68,000 - $183,000 a year
- Full-time
- 7 years
- Analysis skills
- APIs
5d
Change & Release Management Lead - Wealth Management
WISSEN TECHNOLOGY PRIVATE LIMITED —New York, NY
- Full-time
- Azure
- Computer Science
- Office
- Disability insurance
- Health insurance
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Electrical BIM Coordinator
Facility Solutions Group, Inc. —New York, NY
- $75,000 - $100,000 a year
- Full-time
- Engineering
- Mid-level
- Team management
Project Manager/ Project Mgr II/ Sr. Project Mgr, Electric Grid
New York State Energy Research —New York, NY
- $78,333 - $145,682 a year
- Full-time
- 5 years
- Microsoft Office
- Master's degree
Plant Engineer
Lubrizol —Clifton, NJ
- Full-time
- 5 years
- English
- Analysis skills
- Health savings account
- Paid holidays
Structural Design Manager
Stantec —New York, NY
- $128,600 - $193,000 a year
- Full-time
- Bachelor of Science
- Office
- Analysis skills
- Wellness program
- Health savings account
Staff Engineer, Project Manager
Becton Dickinson —Franklin Lakes, NJ
- $130,400 - $215,200 a year
- Full-time
- Bachelor of Science
- Engineering
- Office
- Wellness program
- Commuter assistance
Finance Project Manager
Bellwether Staffing Solutions —New York, NY
- $60 - $75 an hour
- Full-time
- Hybrid work
- 6 years
- Office
- Finance
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6d
Sr. Technical Program Manager, Sponsored Products - Off-Search
Amazon.com Services LLC —New York, NY
- $148,700 - $231,400 a year
- Full-time
- 3 years
- Product management
- Fair chance
- AD&D insurance
- Health insurance
5d
Project Manager
PROMOTION IN MOTION INC —Park Ridge, NJ
- $85,000 - $105,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply

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technical program manager jobs near secaucus nj

AV & Automation Service Manager

JD Audio & Video Design Inc
Union City, NJ

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Job Details

Full-time
$80,000 - $90,000 a year
9 days ago

Benefits

Paid training
Mileage reimbursement
Paid parental leave
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave

Qualifications

Team leadership

Full Job Description

Lead Exceptional Service in AV & Automation – Join JD Audio & Video Design Inc. as a Service Manager!

Position Title: AV & Automation Service Manager
Company Name: JD Audio & Video Design Inc.
Pay Range: $80,000–$90,000 annually, based on experience
Employment Type: Full-Time
Department: Service Operations
Location: Fort Lee, NJ

Job Overview

JD Audio & Video Design Inc. is looking for a proactive and client-focused AV & Automation Service Manager to oversee the day-to-day operations of our Service Department. This leadership role blends operational management, technical acumen, and customer care to ensure our luxury residential and commercial clients receive world-class service and support.

You’ll be responsible for coordinating field service operations, leading service technicians, resolving escalated technical issues, and maintaining operational excellence across our ticketing, scheduling, and reporting systems. If you're passionate about AV and automation technology and thrive in a collaborative, fast-paced environment, this is your opportunity to lead from the front and elevate our service experience.

Who We Are

JD Audio & Video Design Inc. is a full-service integrator specializing in high-end AV, lighting, shading, security, and smart automation solutions. With over two decades of experience and thousands of successful installations, we combine commercial-grade expertise with white-glove residential execution. Every member of our team contributes to a culture of excellence, mentorship, and innovation—where your growth is as important as our clients' satisfaction.

Learn more at www.jdavdesign.com

Key Responsibilities

Service Operations & Scheduling
- Manage day-to-day operations of the Service Department using the OSS ticketing system
- Schedule service calls, confirm appointments, and allocate technician resources
- Plan and manage Service Work Orders (WOs), ensuring accuracy in job scope and notes
- Equip technicians with necessary tools, documentation, and project details before dispatch
- Monitor service timelines and follow-ups to ensure timely resolution
Technical Support & Troubleshooting
- Provide remote technical support for control systems including Crestron, Control4, Savant, and Lutron
- Coordinate service for lighting, shading, AV, and security solutions
- Conduct basic networking and Wi-Fi troubleshooting
- Research and recommend AV and automation products to enhance system performance
Client Communication & Escalation Management
- Serve as the main point of contact for escalated service issues
- Communicate professionally with clients via phone and email
- Resolve disruptions and ensure long-term client satisfaction
- Maintain accurate records in D-Tools and service documentation
Reporting & Documentation
- Generate and deliver monthly service performance metrics (ticket volume, closure rates, follow-ups)
- Ensure timely and complete service notes and documentation
- Work with Accounting to confirm technician time is tracked and invoiced correctly
Team Leadership & Collaboration
- Participate in daily operations and engineering calls, scrum meetings, and bi-weekly scheduling meetings
- Support collaboration between field technicians, engineering, sales, and accounting teams
- Provide structure, mentorship, and accountability to service technicians
- Identify upsell opportunities for AV and automation services
Availability
- Remain available for after-hours and weekend support as needed to ensure continuous client satisfaction

Qualifications

Education
- Bachelor’s degree in Business Management or related field (preferred)
Experience
- 5+ years in service management, ideally within the AV, automation, or technology sector
- Proven success in implementing service systems, improving operational workflows, and leading teams
Knowledge, Skills & Abilities
- Strong understanding of AV, automation, lighting, and control systems
- Excellent communication, organization, and problem-solving skills
- High attention to detail and a customer-centric mindset
- Proficient with project management tools (D-Tools preferred), Microsoft Office, and CRM systems
- Able to prioritize tasks, manage multiple deadlines, and work under pressure
- Professional, punctual, and collaborative

Benefits

Medical & Dental Insurance
Paid Time Off (Vacation, Sick, Holidays)
Paid Parental Leave
Retirement Savings Program
Bi-Weekly Pay Cycle
Paid Certifications & Ongoing Training
Mileage Reimbursement
Uniforms Provided
Team Building Events and Company Gatherings

Schedule

Full-Time
Monday to Friday, 8:00 AM – 5:00 PM
Occasional weekend or evening availability required for service needs

Location

Onsite — Fort Lee, NJ
Some local travel to tri-state area client sites may be required

Equal Employment Opportunity

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

Compliance

A professional review will be completed as part of the onboarding process, in compliance with applicable laws.

#MGC25

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Job Overview

Who We Are

Key Responsibilities

Service Operations & Scheduling

Technical Support & Troubleshooting

Client Communication & Escalation Management

Reporting & Documentation

Team Leadership & Collaboration

Availability

Qualifications

Education

Experience

Knowledge, Skills & Abilities

Benefits

Schedule

Location

Equal Employment Opportunity

Compliance