About CORE
CORE Electric Cooperative is the largest member-owned electric distribution cooperative in Colorado dedicated to providing reliable, affordable, clean, and safe electric service to our communities. With a commitment to innovation and member satisfaction, we strive to meet the evolving needs of our members while maintaining the highest standards of service excellence.
Job Summary
This position will be expected to learn the ins-and-outs of our daily routines and procedures. You will focus on the daily operations in alignment with the business objectives of the organization. The successful candidate selected for this position will provide technical support to our main office as well as our district offices. Responsibilities include but are not limited to providing phone & in-person technical support for end-users to resolve any hardware or software issues, support and troubleshoot workstations, printers, and phone concerns. This position may also include supporting the Cyber Security & AI initiatives and/or other areas within the department.
Essential Duties and Responsibilities
- Install and configure software and hardware.
- Set up accounts and workstations.
- Troubleshoot issues pertaining to but not limited to workstations, AV, printers, and phone concerns.
- Provide support in person and over the phone.
- Complete assigned work by due dates and times.
- Assist in any area within the IT department.
- Perform other duties as assigned or necessary by the business.
Minimum Qualifications of Position
- High school diploma or equivalent certificate [required].
- Current enrollment in an accredited undergraduate or graduate program related to Information Technology, Cyber Security, computer science, or equivalent is required.
- Proficient with Microsoft Office: [Excel, Word, Outlook, PowerPoint].
- Proficient with general office equipment.
Knowledge and Skills
- Integrity: exhibits a high degree of integrity and honesty.
- Diplomacy: able to use appropriate diplomacy and tact with employees, members, customers, and other contacts.
- Communication: ability to effectively read, write and speak the English language to communicate in a clear, straightforward, and professional manner.
- Critical Thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Active Listening: giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Active Learning: understanding the implications of new information for both current and future problem-solving and decision-making.
- Problem Solving: identifying problems and reviewing related information to develop and evaluate options and implement solutions.
- Complex Problem Solving: identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Time Management: managing one’s own time OR managing one's own time and the time of others.
- Troubleshooting: determining causes of operating errors and deciding what to do about it.
- Learning Strategies: selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Working Conditions and Physical Requirements
- Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
- The worker is subject to both environmental conditions: Activities occur inside and outside.
Note: This job description is intended to describe the general nature and level of work performed and is not to be construed as an exhaustive list of responsibilities, duties, and skills required. Other duties may be assigned.
Application Timeline
The application deadline for this job is estimated to be 8/10/2026. However, this timeline may be shortened or extended depending on business needs, the availability of qualified candidates, and whether the role is filled or not. We encourage qualified candidates to submit their application(s) expediently so as not to miss out on opportunities.
CORE offers a comprehensive benefits package including the following...
- 9/80 work schedule: every other Friday off!
- Nine paid holidays per year
- 160 Hours of accruable PTO per year
- Paid parental leave
- Education and training reimbursement
- Volunteer paid time off
- 100% Cooperative paid benefits, including:
- Defined benefit pension plan
- Medical insurance
- Dental insurance
- Vision insurance
- Short term disability
- Long term disability
- Employee assistance program
- Life insurance
- HSA with employer contribution
- 401(k) with up to 4% match. Immediately 100% vested
- Length of service program
- Free Onsite EV charging stations (at certain locations)
- Onsite micro market (at certain locations)
- Onsite gym with golf simulator and massage chairs (at certain locations)
CORE is an Equal Opportunity Employer.
- EEO is The Law - click here for more information
- Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
- We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected]
