JOB SUMMARY:
The Dietetics Support position is responsible for a variety of tasks related to feeding patients and customers in the Bothwell Café.
This position reports directly to the Dietetics Manager.
QUALIFICATIONS:
Education:
a)Able to read, write, and follow oral and written instructions.
b)Able to perform simple math computations.
Licensure/Certification:
a)None required.
Work Experience:
a)Food service background preferred.
b)Will receive on-the-job training.
RESPONSIBILITIES/JOB DUTIES:
Pre-preparation and preparation of food items needed for patient tray line and patient nourishments.
Keeps assigned work areas cleaned by: sweeping and mopping of department’s floors, removal of trash and cleaning of containers, stocking of paper towels and soap dispensers, cleaning of grates, and completing the general assigned cleaning duties.
Set-up/clean-up of patient and/or cafeteria tray line with food, beverages, and serving utensils, and placing any leftover food items in appropriate place following safety and sanitation standards.
Cooks food on the grill and serves food to customers in the café.
Responsible for washing, drying, and sanitizing of all dishes, flatware, pots and pans.
Responsible for recording of food, refrigeration, and/or dish machine/rinse temperatures.
Operates food equipment and maintains equipment following cleaning and sanitizing guidelines. Operates cash register.
Answers phone and completes patients’ menus according to physician orders. Delivers and returns meal trays and passes meal trays to patients, fulfilling patient requests as needed.
Other duties as assigned.
REQUIRED STAFF COMPETENCIES:
Demonstrates support for organizational and departmental mission.
Supports and demonstrates knowledge of the Strategic Plan and the Hospital Key
Initiatives.
Fosters and promotes teamwork within department and the organization as a
whole.
Works to resolves conflicts constructively and in a timely manner.
Ability to communicate effectively and simply with every customer and co
worker.
Ability to display a positive, courteous and friendly attitude toward all contacts.
Ability to build good relationships with others based upon a sustained effort of
mutual support toward common goals.
Ability to exercise good judgment, reasoning and concentration to detail and to
take personal accountability for all actions in carrying out job duties.
Is customer focused and committed to Quality and Process Improvement with a
strong desire to provide service excellence.
Possesses and displays a strong knowledge and understanding of the standards of
practice for their position including, if and when applicable, commensurate computer skills; population specific and general competencies; organizational skills, time and project management.
Possesses a vigorous and enthusiastic desire to learn and to grow both personally
and professionally, and to improve one's skills in order to deliver the best possible care for our customers.
Other duties as assigned.
WORKING CONDITIONS:
1. Able to stand on feet most of day.
2. Walks short distances.
3. Stoops, lifts, carries and pushes when performing assigned duties.
4. Works indoors in well-lighted environment.
5. Subject to variation in temperatures when in freezer and hot when working in ware washing.
6. Uses small and large institutional food preparation equipment.
7. Working with cleaning chemicals.
8. Direct patient contact, possible exposure to infections, communicable diseases and bloodborne pathogens.
