Top 1 Front desk agent Jobs in Sedalia Mo

Front Desk Agent
Best Western State Fair Inn —Sedalia, MO
- From $16 an hour
- Part-time
- Inventory management
- Basic math
- Hotel
- Employee discount
- Flexible schedule
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Front Desk Agent
Best Western State Fair Inn —Sedalia, MO
*Welcome & Registration:* Enthusiastically register guests arriving, assign rooms, and accommodate special requests to kick start a great stay.
From $16 an hour
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Front Office Coordinator
Rejuvv Luxury Spa —Warrensburg, MO
*Client Interaction:* Warmly greet clients upon arrival, answer questions, and provide a positive first impression.
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Front Desk Support
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Answer incoming calls in a mental health agency. The position is responsible for answering phones, completing client intakes, collecting client information and…
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Front Desk Agent

Best Western State Fair Inn
Sedalia, MO

Quick Apply

Job Details

Part-time | Full-time
From $16 an hour

Benefits

Employee discount
Flexible schedule

Qualifications

Customer communication
Inventory management
Payment processing
Client services experience within hospitality industry
Basic math
Greeting customers
Processing cash transactions

Full Job Description

Job Summary

As a Front Desk Agent, you are the face of our hotel and the anchor of the guest experience. From check-in to check-out, you will represent our brand by collaborating with all hotel departments to deliver superior customer care. Your mission is to ensure every guest enjoys a seamless, welcoming, and memorable stay by expertly managing registrations, room assignments, and special requests.

Key Responsibilities & Duties

Guest Services & Relations

Welcome & Registration: Enthusiastically register guests arriving, assign rooms, and accommodate special requests to kick start a great stay.
Issue Resolution: Professionally and courteously manage and resolve guest concerns, ensuring a positive outcome.
Departures: Process smooth guest check-outs and accurately handle all payment transactions.
Privacy & Professionalism: Maintain a high level of professional appearance, demeanor, and strict customer privacy at all times.

Reservations & Sales

Inventory Management: Maintain an accurate, real-time inventory of vacancies, reservations, and room assignments.
Booking Expertise: Utilize working knowledge of the reservations department to take same-day and future bookings, while masterfully executing cancellation procedures.
Product Knowledge: Maintain expert knowledge of room locations, types, rates, and daily hotel activities/meetings.
Upselling: Use persuasive selling techniques to optimize room sales and promote additional hotel services.

Interdepartmental Coordination

Housekeeping Liaison: Coordinate live room status updates by notifying housekeeping of check-outs, late check-outs, early check-ins, and special requests.
Maintenance Liaison: Promptly log and coordinate guest room maintenance requests with the engineering and maintenance team.

Safety & Security

Vigilance: Actively monitor the property for unusual occurrences via observation, listening, and television monitors, resolving issues in a timely manner.
Reporting: Escalate any unusual occurrences, safety hazards, or unique requests to the Manager or Assistant Manager immediately.
Hazard Control: Maintain clean, safe, and hazard-free public areas by removing obstructions or messes immediately.

Performs other duties as assigned by management.

Job Requirements

Experience: Previous experience in hospitality or customer service is preferred but not required.
Skills: Strong communication, basic math/cash handling skills, and a knack for problem-solving.
Flexibility: Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.

Pay: From $16.00 per hour

Benefits:

Employee discount
Flexible schedule

Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Preferred)

Work Location: In person

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front desk agent jobs in sedalia mo

Front Desk Agent

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