Our Mission
At Chick-fil-A of Seneca our mission is to serve craveable food (fast), show genuine care, and create memorable moments.
Role Overview
This is a high-impact, dual-role position responsible for both administrative excellence and growing our catering business.
You will be the point person for each guest’s catering experience, from first contact to final follow-up.
This role is not a desk-only position. It requires someone who is energized by a fast-paced environment, comfortable being on their feet, and motivated to improve systems, increase efficiency and drive results and growth.
Administrative Assistant Responsibilities
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Maintain organization, structure, and administrative excellence for the leadership team
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Manage office operations including:
a. Phones, emails, packages, etc.
b. Daily time punch accuracy
c. Deposits and change funds
a. Assist in coordinating employee recognition, birthdays, and milestones
b. Ensure a clean, organized, and highly functional office environment
c. Support leadership with tracking systems (logs, journals, accountability tools)
d. Follow up on guest care opportunities (recovery, notes, documentation)
Catering Coordinator Responsibilities
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Own the end-to-end catering experience:
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Taking orders (phone, in-person, online)
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Creating quotes and coordinating details
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Communicating clearly with kitchen leaders
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Execute catering orders by:
a. Preparing, assembling, and delivering orders as needed
b. Ensuring accuracy, presentation, and timeliness
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Create memorable guest experiences through:
a. Proactive communication and follow-up
b. Problem-solving and recovery when needed
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Track and grow catering business:
a. Maintain detailed records of orders, guests, and invoices
b. Follow up on unpaid invoices and ensure timely payments
c. Monitor sales performance and identify growth opportunities
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Maintain catering systems:
a. Inventory tracking (supplies, bags, equipment)
b. Catering vehicle documentation and compliance
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Partner with leadership to:
a. Set goals and strategies for catering growth
b. Improve systems, efficiency, and throughput
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Support special events including Clemson home game tailgates
Work Environment & Expectations
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Schedule: Typically Monday–Friday (8am–4pm) with flexibility required. Includes two Saturdays per month and availability for events/tailgates.
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Fast-paced, high-energy environment
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Requires standing, walking, lifting, and active involvement in operations
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Must be comfortable switching between administrative work and operations
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Expected to identify inefficiencies and build better systems
What Success Looks Like
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Catering orders are accurate, on time, and remarkable
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Guests feel genuinely cared for and choose to order agai
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Administrative systems are organized, proactive, and reliabl
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Catering sales show consistent growth
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The team feels supported, celebrated, and set up for success
Competencies We’re Looking For
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Strong alignment with our mission: Craveable Food (fast), Genuine Care, Memorable Moments
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Highly organized with excellent time management
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Thrives in a fast-paced, ever-changing environment
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Self-starter who takes ownership and follows through
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Strong communicator (written and verbal)
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Problem-solver who brings solutions, not just problems
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Positive, team-focused attitude that builds culture
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Detail-oriented with high standards for accuracy
Keywords:
Catering Coordinator, Administrative Assistant, Office Manager, Catering Sales, Event Coordinator, Customer Service, Operations Support, Restaurant Administration, Chick-fil-A, Hospitality, Food Service, Catering Delivery, Administrative Support, Team, Scheduling, Fast-Paced Environment, Process Improvement, Systems Development, Guest Experience, Clemson Jobs, Seneca Jobs, Office Coordinator
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $16.00 - $18.00 / hour
Benefits:
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Flexible schedule
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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Life insurance
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Disability insurance
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401(k) matching
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Referral program
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Employee discount
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Paid training
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Other
Job Type: fulltime
Education: No education required
Work location: On-site
