Top 36 Technology manager Jobs in Seneca, Sc

Service Desk Manager
Leader Communications Inc —Clemson, SC
- Full-time
- Bachelor's degree
- Recruiting
- SharePoint
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Business Unit Site IT Manager
BorgWarner —Seneca, SC
- $125,600 - $172,700 a year
- Full-time
- Computer science
- 6 years
- Computer Science
Plant IT Manager
Focus —Seneca, SC
- $120,000 - $150,000 a year
- Full-time
- 6 years
- Computer Science
- Master's degree
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Product Manager
Itron —West Union, SC
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Engineering
- Employee stock purchase plan
- 401(k) matching
13d
Program Manager
Leader Communications Inc —Clemson, SC
- Full-time
- Bachelor's degree
- Recruiting
- SharePoint
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Product Development Manager
Itron —West Union, SC
- Full-time
- 5 years
- Office
- Senior level
- Employee stock purchase plan
- 401(k) matching
IT Manager
Engineered Products —Easley, SC
- Computer science
- Computer Science
- ERP systems
Quick Apply
Advanced Problem Resolution (APR) Lead
Leader Communications Inc —Clemson, SC
- Full-time
- Computer Science
- Bachelor of Science
- Windows
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Sr. Manager, IT Solutions Delivery
TTI Floor Care North America —Anderson, SC
- Full-time
- Oracle
- Computer Science
- Office
OT IS Manager
First Quality —Anderson, SC
- Full-time
- 5 years
- Computer literacy
- System design
- Wellness program
- Paid parental leave
Sr. Digital Project Manager
Techtronic Industries Power Equipment —Anderson, SC
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
Operating Unit IT Leader
First Quality —Anderson, SC
- Full-time
- Computer science
- Computer Science
- Analysis skills
- Wellness program
- Paid parental leave

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Plant IT Manager
Focus —Seneca, SC
Bachelor's degree in Information Technology, Computer Science or related field required; a Master's Degree is preferred.
$120,000 - $150,000 a year
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Service Desk Manager
Leader Communications Inc —Clemson, SC
Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information…
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Content Manager
TechMagnetics LLC —Columbus, OH
This position does not define strategy or content priorities—instead, the coordinator excels at precision, quality control, and compliance, bringing technical…
$40 - $45 an hour
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PRODUCT MANAGER - REMOTE
Palco —Columbus, OH
Bachelor’s degree in Accounting, Business, Computer Science, Project Management, or related field is preferred. Employer shared Health Insurance cost.

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technology manager jobs near seneca, sc

Service Desk Manager

Leader Communications Inc -
Clemson, SC

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Job Details

Full-time

Qualifications

Non-technical user support
Version control
Knowledge management
Customer communication
ITIL Certification
Managing teams in a customer support role
Team leadership
Contract performance monitoring
Incident Escalation
Bachelor's degree
Customer support ticket management
Help desk systems
SharePoint
Project contract management
Document change management
Microsoft Project
Call center management
Cloud services
Strategic workforce planning
IT risk management

Full Job Description

Position Summary

The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance, operational governance, workforce strategy, security compliance, and continuous service improvement across a high-volume federal IT environment. The Program Manager must have demonstrated the ability to lead a program similar in size and complexity as the EUS Services.

Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.

Duties & Responsibilities

Oversee the entire program for the contract and all associated teams.
Ensure that all deliverables are provided in accordance with contract requirements and that SLAs are adhered to.
Communicate with key government personnel including, but not limited to, the SDOD Director, Call Center Manager, and COR.
Provide administrative directions to subordinate leads and task managers.
Possess corporate authority to recruit, hire, terminate personnel, and commit corporate resources in support of contract performance.
Oversee all contract task areas including Tier 1 Service Desk, Advanced Problem Resolution, USPTO Contact Center, Knowledge Management, Accounts Management, and Executive Support.
Lead performance oversight of high-volume contact center and service desk operations.
Manage risk, contingency planning, surge staffing, and COOP readiness.
Ensure compliance with NIST, FISMA, ATO, and federal IT security requirements.
Oversee AI-enabled service enhancements and continuous service improvement initiatives.
Leads executive-level operational reviews and performance briefings.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

Fifteen (15) years of management experience or equivalent combination of education and experience. Experience/Education Substitution Guidelines: 1 year of study/experience equates to 1 year of relevant IT experience/education.
Must have ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred
Experience overseeing enterprise IT service desk or contact center operations supporting large federal or similarly regulated environments with:
10,000 or more users
High-volume, multi-channel support operations
Formal Tier 1 and Tier 2 escalation processes
Strict Service Level Agreement (SLA) performance requirements
Demonstrated experience ensuring contract deliverables and SLAs are met in a federal IT environment. Bachelor's degree in the related subject area.
FedRAMP cloud environments.
Knowledge-Centered Service (KCS)

Skill & Certification Requirements

Executive communication
Contract governance leadership
Risk management
Operational analytics
Strategic workforce planning
Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work).
Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests
Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner.
Personnel must possess administrative and project management skills.
Microsoft Project Professional and Microsoft SharePoint for documentation version control and repository needs.
Skilled with these tools to electronically update project plans and upload documents to our EMS.
This position is considered contingent upon award.
LCI is an Equal Opportunity Employer/ Veterans/ Disabled

If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at (405) 622-2200 or by email at [email protected].

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Refine Your Search

technology manager jobs in seneca, sc

Service Desk Manager

Business Unit Site IT Manager

Plant IT Manager

Product Manager

Program Manager

Product Development Manager

IT Manager

Advanced Problem Resolution (APR) Lead

Sr. Manager, IT Solutions Delivery

OT IS Manager

Sr. Digital Project Manager

Operating Unit IT Leader

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