Top 2426 Shift manager Jobs in Senoia Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Barista Shift Leader - TA Express Starbucks LLC
Gas Express LLC —Newnan, GA
- Part-time
- Background check
- ServSafe
- Customer service
Quick Apply
Business Development Manager
RCM Restoration Services —Fayetteville, GA
- From $70,000 a year
- Full-time
- Background check
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Production Supervisor (2nd Shift)
The Marzetti Company —College Park, GA
- Extended hours
- Mid-level
- Supervising experience
- Bachelor's degree
Production Supervisor
The Marzetti Company —College Park, GA
- Extended hours
- Mid-level
- Supervising experience
- Bachelor's degree
Assistant Store Manager, Peachtree City
Sephora —Peachtree City, GA
- $60,100 - $73,600 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Mentoring
- Health savings account
- Disability insurance
Production Supervisor (1st shift)
Cornerstone Building Brands —Peachtree City, GA
- $75,000 - $185,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
6d
Sales and Service Leader - Full Time
Sephora —Peachtree City, GA
- $24.00 - $27.50 an hour
- Weekends as needed
- Hospitality
- Merchandising
- Mid-level
- Health insurance
Warehouse Supervisor (3rd shift)
Ryder System —Newnan, GA
- $70,000 - $75,000 a year
- Urgently hiring
- Mid-level
- High school diploma or GED
- Warehouse experience
- Paid parental leave
- Paid holidays
5d
Full-Time Assistant Store Manager
ALDI —Fayetteville, GA
- $25.50 - $26.50 an hour
- Full-time
- 18 years or older
- Merchandising
- Pass drug screening
- Paid parental leave
- AD&D insurance
5d
Stocking Team Supervisor
Walmart —Newnan, GA
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Forklift
- Paid jury duty
- Disability insurance
Operations Manager- Flow Center- Hampton GA
Target —Hampton, GA
- $73,000 - $132,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Conflict management
- Paid holidays
- Disability insurance
5d
Distribution Warehouse Operations Supervisor
PetSmart —Newnan, GA
- $78,000 - $101,400 a year
- 12 hour shift
- 18 years or older
- Mid-level
- Forklift
- Health insurance
- Tuition reimbursement
Retail Stocking Supervisor
Harbor Freight —Newnan, GA
- $19.50 an hour
- Full-time
- Mid-level
- Leadership
- Retail sales
- Paid holidays
- Disability insurance
Quick Apply
Assistant Store Manager
TJ Maxx —Newnan, GA
- $22.70 - $31.20 an hour
- Overtime
- Merchandising
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
ASST. SHIFT SUPERVISOR
The GEO Group —Lovejoy, GA
- $30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driving
- Paid training
- Health savings account
3rd Shift Corrugator Supervisor
International Paper —Griffin, GA
- $68,300 - $91,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Retail Merchandising & Inventory Supervisor (Peachtree City, GA)
Staples, Inc. —Peachtree City, GA
- Urgently hiring
- Merchandising
- Mid-level
- Retail management
- Health insurance
- Dental insurance
4h
Logistics Supervisor (2nd Shift)
Ryder System —Newnan, GA
- $70,000 - $75,000 a year
- Urgently hiring
- Mid-level
- High school diploma or GED
- Leadership
- Paid parental leave
- Paid holidays
5d
Store Manager
Staples, Inc. —Peachtree City, GA
- Urgently hiring
- Mid-level
- Analysis skills
- Bachelor's degree
- Store discount
- Health insurance
4h

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Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

shift manager jobs in senoia ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Barista Shift Leader - TA Express Starbucks LLC

Business Development Manager

Production Supervisor (2nd Shift)

Production Supervisor

Assistant Store Manager, Peachtree City

Production Supervisor (1st shift)

Sales and Service Leader - Full Time

Warehouse Supervisor (3rd shift)

Full-Time Assistant Store Manager

Stocking Team Supervisor

Operations Manager- Flow Center- Hampton GA

Distribution Warehouse Operations Supervisor

Retail Stocking Supervisor

Assistant Store Manager

ASST. SHIFT SUPERVISOR

3rd Shift Corrugator Supervisor

Retail Merchandising & Inventory Supervisor (Peachtree City, GA)

Logistics Supervisor (2nd Shift)

Store Manager

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