Travel: Approximately 30–40% for customer meetings, manufacturing site visits, trade shows, business reviews, and strategic customer engagements.
iConn Technologies is a global Engineering & Manufacturing Solutions company and a wholly owned subsidiary of CAPE EMS Berhad. We help leading OEMs accelerate product commercialization through engineering, industrialization, global sourcing, manufacturing transfers, and world-class production.
Unlike traditional contract manufacturers, iConn operates an asset-light global manufacturing ecosystem that combines U.S.-based engineering, program management, and customer support with manufacturing operations across China, Malaysia, Türkiye, the Philippines, and other strategic regions. This model helps customers optimize quality, cost, supply chain resilience, speed to market, and tariff mitigation.
Customers rely on iConn not only for manufacturing capacity, but also for engineering expertise, program execution, global sourcing, product industrialization, manufacturing transfers, tariff strategy, and long-term strategic partnerships.
We serve leading OEMs across Life Sciences, Medical Technology, Laboratory & Analytical Systems, Industrial Automation, IoT & Connected Devices, Consumer Products, Sports & Fitness Equipment, and other quality-driven manufacturing markets.
The Strategic Business Development Manager will identify, develop, and expand strategic customer relationships while driving profitable revenue growth across iConn’s global engineering and manufacturing platform.
This is a consultative technical sales role requiring strong business development skills, manufacturing knowledge, commercial judgment, and the ability to manage complex, multi-year OEM opportunities from early engagement through production award.
The successful candidate will work with engineering, sourcing, operations, quality, supply chain, program management, and executive leadership within customer organizations to position iConn as a preferred manufacturing partner throughout the full product lifecycle, from concept development and product transfer through commercial production.
We are looking for a builder, not simply a salesperson. This person will identify opportunities, earn customer trust, align internal engineering and manufacturing resources, and develop strategic partnerships that create long-term value for both customers and iConn.
Business Development and Sales Leadership
· Develop new business opportunities within target OEM accounts.
· Expand existing customer relationships and identify new strategic accounts.
· Build relationships with engineering, sourcing, supply chain, operations, quality, manufacturing, and executive leadership.
· Develop strategic account plans focused on sustainable, long-term revenue growth.
· Position iConn early in customer product development and sourcing cycles.
· Generate and maintain a healthy pipeline of qualified opportunities.
· Lead opportunities from initial customer engagement through production award.
· Coordinate RFQs, commercial proposals, quotations, and technical discussions.
· Develop winning account strategies based on customer requirements and competitive positioning.
· Negotiate commercial agreements while maintaining profitable business growth.
· Maintain accurate opportunity pipelines, forecasts, and sales metrics within NetSuite CRM.
Customer Relationship Management
· Become a trusted advisor to customer organizations, including engineering teams.
· Understand customer roadmaps, sourcing strategies, supplier qualification requirements, and manufacturing challenges.
· Conduct regular customer visits and executive business reviews.
· Support customer escalation activities and ensure timely communication across stakeholders.
· Build long-term partnerships based on responsiveness, integrity, and execution.
Cross-Functional Leadership
Work closely with Engineering, Program Management, Quality, Supply Chain, Customer Service, Manufacturing Operations, and Executive Leadership to ensure customer requirements are understood, risks are managed, and opportunities progress efficiently toward production.
Market Intelligence and Commercial Execution
· Monitor industry trends, competitive activity, and emerging technologies.
· Identify new market opportunities aligned with iConn’s capabilities.
· Provide Voice-of-the-Customer feedback to engineering and executive leadership.
· Represent iConn at trade shows, conferences, customer meetings, and industry events.
· Understand customer qualification processes, RFQ requirements, supplier approval expectations, and production award criteria.
· Coordinate internal quotation activities with engineering, supply chain, and manufacturing teams.
· Communicate customer requirements, technical expectations, pricing objectives, timelines, and commercial priorities.
· Support product transfer, NPI, tooling, and manufacturing readiness activities.
· Provide regular management updates on customer activity, pipeline status, wins, challenges, competitive intelligence, and required internal support.
The ideal candidate is comfortable discussing engineering challenges with design teams, commercial strategy with procurement organizations, and long-term partnerships with executive leadership.
Qualified candidates should have:
· A minimum of 10 years of proven success in sales, business development, or strategic account management within OEM, EMS, or engineering and manufacturing services organizations.
· Demonstrated history of winning complex OEM manufacturing programs.
· Experience managing long sales cycles involving engineering, quality, sourcing, operations, and executive decision makers.
· Strong understanding of RFQ processes, supplier qualification, cost modeling, first article requirements, and production launch.
· Experience working across cross-functional engineering and manufacturing organizations.
· Excellent relationship-building, communication, presentation, and negotiation skills.
· Strong organizational discipline and opportunity management.
· Self-motivation and comfort working remotely while maintaining high customer engagement.
· Experience using CRM platforms such as NetSuite, Salesforce, Oracle, or equivalent.
Experience serving customers in one or more of the following industries is preferred:
· Life Sciences
· Medical Technology
· Laboratory & Analytical Systems
· Industrial Automation
· IoT & Connected Devices
· Consumer Products
· Sports & Fitness Equipment
· Other technology-driven manufacturing markets
Experience supporting one or more of the following manufacturing areas is highly desirable:
· Product Industrialization
· New Product Introduction
· Product Transfer
· Cable & Wire Harness Systems
· Electromechanical Assemblies
· PCB Assemblies
· Plastic Injection Molding
· Precision Machining
· Metal Stamping
· Die Casting
· Sheet Metal Fabrication
· Tooling
· Complex System Integration
· Global Supply Chain Management
· Low-to-High Volume Manufacturing
A Bachelor’s degree in Engineering is required, preferably in Mechanical, Manufacturing, Electrical, Biomedical, Industrial, Materials, Aerospace Engineering, or another related technical discipline.
An MBA or other graduate business degree is considered an asset but is not required.
At iConn, you will not simply sell manufacturing capacity. You will help customers transform their global engineering, manufacturing, and supply chain strategies.
Customers rely on iConn to solve complex engineering, manufacturing, supply chain, cost, and tariff-related challenges. Whether launching new products, transferring manufacturing, reducing cost, improving resilience, or developing regional manufacturing strategies, iConn provides a coordinated global platform supported by engineering expertise and qualified manufacturing operations across China, Malaysia, Türkiye, the Philippines, and other strategic regions.
Our business model enables customers to retain the advantages of China’s mature supply chain while expanding manufacturing beyond China through a flexible global ecosystem.
This is an opportunity to join a growing global organization where your ability to develop relationships, create opportunities, and win strategic business will directly influence the company’s long-term success.
Compensation and Benefits
This role offers a starting base salary of $120,000, plus an incentive compensation plan tied to sales performance and predefined company objectives. iConn also offers a competitive benefits package, including:
· Medical, Dental, and Vision Insurance
· 401(k) participation
· Paid Time Off
· Paid Holidays
· Professional development opportunities
· Remote work flexibility
· Career advancement within a growing global Engineering & Manufacturing Solutions organization
Pay: $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Application Question(s):
- Do you have at least 10 years of business development, sales, or strategic account management experience within OEM, EMS, contract manufacturing, or engineering/manufacturing services?
- Is your OEM or Manufacturing background in Life Sciences, Medical Technology, Laboratory/Analytical systems, Industrial Automation, IoT/Connected Devices or other OEM Manufacturing?
- Have you won or helped win complex OEM manufacturing programs involving RFQs, qualification, first articles, production launch, or manufacturing transfer?
- Which manufacturing areas do you have experience with?
- Are you comfortable discussing technical and manufacturing issues with engineering, sourcing, quality, operations, and executive-level customer contacts?
- Do you have experience managing long sales cycles involving engineering, quality, sourcing, operations, and executive decision makers?
- Are you willing to travel approximately 30–40%?
Education:
Work Location: Remote
