Top 700 Customer specialist Jobs in Sevierville, Tn

Utility Customer Resolution Specialist
Knoxville Utilities Board —Knoxville, TN
- $47,300 - $85,700 a year
- Overtime
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
11d
Registered Nurse (RN)
Clinch River Home Healthcare —Knoxville, TN
- $36 - $38 an hour
- Background check
- Nursing
- RN License
Physical Therapist
University of Tennessee Medical Center —Knoxville, TN
- Full-time
- Background check
- Physical & Rehabilitation Medicine
- Inpatient
Quick Apply
Cancer NGO - At-Large Board Member (VOLUNTEER)
Guided Path Appendix Cancer Support —Tennessee
- $1 a year
- Part-time
- Hybrid work
- Caregiving
- Travel
- Organizational skills
Quick Apply
Licensed Veterinary Technician - Oncology - Up to $5,000 Sign-On Bonus
Animal Emergency & Specialty Center - Knoxville —Knoxville, TN
- $25 - $35 an hour
- Full-time
- Mid-level
- Case management
- Military encouraged
- Continuing education credits
- Relocation assistance
Quick Apply
Licensed Optician - Optical Specialist
Eyeglass World —Alcoa, TN
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Entry Level Class A CDL Truck Driver
Western Express —Knoxville, TN
- Up to $0.48 per mile
- Urgently hiring
- Dry van
- No experience needed
- CDL A
- Health insurance
- Dental insurance
Quick Apply
Travel School Speech Language Pathologist (SLP) | Knoxville, Tennessee
Sunbelt Staffing —Knoxville, TN
- School experience
- Classroom
- Mid-level
- Travel reimbursement
- Health insurance
Quick Apply
Dry Van Class A CDL Truck Driver
Western Express —Knoxville, TN
- Up to $0.55 per mile
- Urgently hiring
- No touch freight
- Dry van
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Military Service - U.S. Air National Guard, Battle Management Operations
Military Service - U.S. Air National Guard Recruiting —Tennessee
- From $49,838.78 a year
- Full-time
- English
- High school diploma or GED
- Driver's License
- Health insurance
Military Service - U.S. Air National Guard, Biomedical Equipment
Military Service - U.S. Air National Guard Recruiting —Tennessee
- From $49,838.78 a year
- Full-time
- 18 years or older
- Military
- High school diploma or GED
- Health insurance
Entry Level Class A CDL Truck Driver
Western Express —Tennessee
- Up to $0.48 per mile
- Urgently hiring
- Dry van
- No experience needed
- CDL A
- Health insurance
- Dental insurance
Quick Apply
8d
RSVP - W2 Life Insurance Specialist - Remote - Hiring Event
Insurance Supermarket Inc. —Tennessee
- $38,500 - $180,000 a year
- Full-time
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Paid time off
Entry-Level Marketing Position
HCP Concierge —Knoxville, TN
- $43,000 a year
- Full-time
- Clean driving record
- Customer service
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Supervisor - Nike Pigeon Forge
NIKE —Pigeon Forge, TN
- Weekends as needed
- 18 years or older
- Mid-level
- Cleaning
- Health savings account
- Employee stock purchase plan
8d
General Dentist
ETS Dental —Knoxville, TN
- $350,000 a year
- Full-time
- Dental office
- Mid-level
- 2 years
Quick Apply
Entry Level Class A CDL Truck Driver
Western Express —Tennessee
- Up to $0.48 per mile
- Urgently hiring
- Dry van
- No experience needed
- CDL A
- Health insurance
- Dental insurance
Quick Apply
8d
Pest Control Office Specialist
ClearDefense Pest Control of Knoxville —Knoxville, TN
- From $43,000 a year
- Full-time
- Sales
- Office
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Wildlife Exclusion Technician
CritterPro Inc. —Knoxville, TN
- $23 - $35 an hour
- Full-time
- Background check
- Sales
- Mid-level
- Paid training
- Fuel card
Quick Apply
Owner Operator Driver - up to $7k / wk
Tennessee Steel Haulers Inc. —Tennessee
- $5,000 - $7,000 a week
- Full-time
- Dedicated
- Owner-operator
- CDL A
- Fuel card
- Fuel discount
Quick Apply

I want to receive the latest job alert for customer specialist in sevierville, tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer specialist jobs near sevierville, tn

Pest Control Technician jobs in Knoxville, TN

Entry Level Truck Driver jobs in Tennessee

Biomedical Equipment Technician jobs in Tennessee

Registered Nurse jobs in Knoxville, TN

Truck Driver jobs in Knoxville, TN

Veterinary Technician jobs in Knoxville, TN

Physical Therapist jobs in Knoxville, TN

Entry Level Marketing jobs in Knoxville, TN

Travel Speech Language Pathologist jobs in Knoxville, TN

Insurance Specialist jobs in Tennessee

Animal Control jobs in Michigan

Pest Control Technician jobs in Sanford, FL

Pest Control Technician jobs in Springfield, MA

Behavior Technician jobs in Newport News, VA

Pest Control Technician jobs in Las Vegas, NV

Cable Technician jobs in Philadelphia, PA

Veterinary Technician jobs in Richmond, VA

Pest Control Technician jobs in Canoga Park, CA

Entry Level Truck Driver jobs in Athens, GA

Entry Level Truck Driver jobs in Buffalo, NY

Utility Customer Resolution Specialist

Knoxville Utilities Board -
Knoxville, TN

Apply Now

Job Details

Full-time
$47,300 - $85,700 a year
11 days ago

Benefits

Paid holidays
Health insurance
Tuition reimbursement
Paid time off
401(k) matching
Benefits from day one

Qualifications

Phone communication
In-person customer service
High school diploma or GED
Driver's License
Technical Proficiency
Client interaction via phone calls

Full Job Description

Classification: Customer Resolution Specialist

Work Hours: 40+ hours / week: M - F

About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 520,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission-driven organization with strong values that support a skilled, diverse, and inclusive workforce.

About the Role: The Customer Resolution team works directly with KUB customers and contractors to resolve utility-related issues and disputes and to ensure utility service needs are met. This role will support the team by investigating, documenting, and facilitating the resolution of customer claims related to a variety of issues including property damage, utility service issues, contractor concerns, and motor vehicle accidents. Face-to-face communication and on-site investigations are a routine aspect of the job. Regular duties include organizing efforts related to planned utility outages, investigating damage to customer property, managing access to customer property, and coordinating customer communication efforts related to utility projects. Additional responsibilities include educating customers and community groups on a variety of subjects including utility services, rates, billing, energy efficiency, and construction activities; providing after-hours incident response; maintaining accurate written documentation; and supporting community outreach meetings and events. The successful candidate will demonstrate the ability to exercise sound judgment, develop practical solutions to complex problems, and balance customer needs with KUB's organizational goals and objectives.

Qualifications

Physical Requirements:

Requires the ability to operate and get in and out of a vehicle many times per day. Requires the ability to move freely throughout the office to review maps, drawings, and bill information while meeting with internal and external customers. Requires the ability to move freely about customers’ properties over all types of terrain and walking considerable distances. Requires the ability to work under pressure while addressing numerous customer issues related to utility services. Requires the ability to lift and/or move up to 50 pounds.

Minimum Requirements:

High school diploma or equivalent
Three or more years of utility related experience or the equivalent combination of education and/or utility experience
Strong interpersonal and customer service skills with experience communicating difficult messages in person and by phone.
Strong organizational and time management skills
Computer skills, including knowledge of the Microsoft Office Suite
Valid driver’s license

Please note that due to job responsibilities, KUB does not provide immigration sponsorship for and/or based on this position.

Preferred Requirements:

3+ years of utility specific construction (electric, gas, water and wastewater) and/or field experience dealing directly with internal and external customers
Strong verbal and written communication skills
Technical certification/ degree in HVAC, industrial electricity, pipe fitting, plumbing technology or a related field
Strong negotiation and conflict resolution skills
Advanced proficiency with computer software such as GIS, PeopleSoft, Adobe Acrobat Pro, Microsoft Excel, Access, PowerPoint and others

Selection Process

About the Selection Process:

Phase 1 – Apply online at www.kub.org

Phase 2 – Experience, training, and education evaluation

Phase 3 – Interview with department representatives

Phase 4 – Written, performance, and behavioral exercises

Phase 5 – Background Investigation

Phase 6 – Physical assessment and/or drug screen*

KUB is part of the Tennessee Drug Free Workplace Program

If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.

Knoxville Utilities Board is an Equal Opportunity Employer

Apply Now

Refine Your Search

customer specialist jobs in sevierville, tn

Utility Customer Resolution Specialist

Registered Nurse (RN)

Physical Therapist

Cancer NGO - At-Large Board Member (VOLUNTEER)

Licensed Veterinary Technician - Oncology - Up to $5,000 Sign-On Bonus

Licensed Optician - Optical Specialist

Entry Level Class A CDL Truck Driver

Travel School Speech Language Pathologist (SLP) | Knoxville, Tennessee

Dry Van Class A CDL Truck Driver

Military Service - U.S. Air National Guard, Battle Management Operations

Military Service - U.S. Air National Guard, Biomedical Equipment

Entry Level Class A CDL Truck Driver

RSVP - W2 Life Insurance Specialist - Remote - Hiring Event

Entry-Level Marketing Position

Supervisor - Nike Pigeon Forge

General Dentist

Entry Level Class A CDL Truck Driver

Pest Control Office Specialist

Wildlife Exclusion Technician

Owner Operator Driver - up to $7k / wk

I want to receive the latest job alert for customer specialist in sevierville, tn

Related Searches

Explore jobs in more locations

Qualifications

Selection Process

Job Seeker Tools

Employer Tools

Browse

Stay Connected