Top 18 User support specialist Jobs in Sevierville, Tn

ENDPOINT SUPPORT SPECIALIST - 80109
Court System —Knoxville, TN
- $45,000 - $57,000 a year
- Full-time
- Background check
- Mid-level
- Windows
3d
Desktop Support Specialist: Office of Innovative Technologies - UTK
University of Tennessee Health Science Center —Knoxville, TN
- $45,000 - $50,000 a year
- Full-time
- Research
- Mid-level
- High school diploma or GED
Desktop Support Specialist: Office of Innovative Technologies - UTK
University of Tennessee - Knoxville —Knoxville, TN
- $45,000 - $50,000 a year
- Full-time
- Research
- Mid-level
- High school diploma or GED
Senior User Support Specialist
Contact Government Services, LLC —Knoxville, TN
- Full-time
- Word processing
- Mid-level
- 1 year
- Health insurance
- Dental insurance
Quick Apply
OUTREACH SPECIALIST
Covenant Health —Alcoa, TN
- Full-time
- Nursing
- RN License
- Adults
Infection Prevention Specialist 1
Software Technology Inc —Knoxville, TN
- Acute care
- Nursing home
- Hospital
Quick Apply
Territory Sales Representative / Restaurant Specialist - Knoxville, TN
SpotOn —Knoxville, TN
- $40,000 - $275,000 a year
- Full-time
- Remote
- Mid-level
- US work authorization
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Hitch Professional
U-Haul —Alcoa, TN
- Part-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Entry Level Vehicle Service Specialist
Valvoline Instant Oil Change —Lewis Center, OH
Together, we’ll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their…
$16.75 an hour
Quick Apply
IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
$60,000 - $65,000 a year

I want to receive the latest job alert for user support specialist in sevierville, tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

user support specialist jobs near sevierville, tn

Desktop Support Technician jobs in Knoxville, TN

Support Specialist jobs in Knoxville, TN

Senior Support Specialist jobs in California

It Remote Support jobs in Puerto Rico

Housekeeping Senior Living jobs in Plano, TX

Senior Citizens jobs in Queens, NY

Senior Support Specialist jobs in Vancouver, WA

Senior Support Specialist jobs in Fredericksburg, VA

Senior Support Specialist jobs in Altamonte Springs, FL

Senior Paralegal jobs in Dallas, TX

Outreach Specialist jobs in Ohio

Outreach Specialist jobs in Oregon

Outreach Specialist jobs in Lexington, KY

Outreach Specialist jobs in Fairfield, CA

Behavior Intervention Specialist jobs in Dallas, TX

Desktop Support Technician jobs in Lake County, IL

It Support jobs in Tyler, TX

Desktop Support Technician jobs in Mesa, AZ

Surgical Technician jobs in Oregon

Desktop Support Technician jobs in Munster, IN

ENDPOINT SUPPORT SPECIALIST - 80109

Court System -
Knoxville, TN

Apply Now

Job Details

Full-time
$45,000 - $57,000 a year
3 days ago

Qualifications

Desktop computer repair
Phone communication
Software deployment
Laptop (troubleshooting support)
Hardware maintenance
Windows
Printer (troubleshooting support)
Software installation
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Desktop administration
Peripheral hardware support
Client interaction via phone calls

Full Job Description

Executive Service

ENDPOINT SUPPORT SPECIALIST

Administrative Office of the Courts

Information Technology Services Division- ITSD

Knoxville, TN

Annual Salary: $45,000.00 - $57,000.00

Closing Date: 08/25/2026

This position is designated as hybrid

For more information, visit the link below:
https://wwwtncourtsgov/administration/human-resources

Background Check:

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Who we are and what we do:

The Tennessee Administrative Office of the Courts (AOC) serves as a trusted resource to assist in improving the administration of justice and promoting confidence in the judiciary. It is the administrative arm of the State's judicial branch, one of the three fundamental divisions of Tennessee state government. The judicial branch provides an essential check on the legislative and executive branches through judicial review. The AOC supports the Tennessee Supreme Court, intermediate appellate courts, trial courts, and courts of limited jurisdiction by managing programs, resources, and operations that enable the courts to function efficiently.

Job Overview:

The Administrative Office of the Courts (AOC) is seeking an Endpoint Support Specialist responsible for providing tier-1 telephone, remote, and workstation technical support for court staff, judges, and court clerks statewide. Under general supervision, this role ensures the operational readiness and maintenance of workstation computers, operating systems, peripherals, and software applications across a networked judicial environment.

Key Responsibilities:

Technical Support & Issue Resolution:

Serve as the primary point of contact for incoming support requests via phone and ticket system; log, troubleshoot, and resolve hardware, software, and network issues with the goal of preventing unnecessary on-site calls.

Incident Routing & Escalation:

Gather accurate diagnostic information to resolve issues at Tier 1, properly route tickets to Level 2 support, or dispatch on-site service calls when remote remediation is exhausted.

System Deployment & Maintenance:

Perform software installations, hardware setup, and configurations; perform minor-to-average repairs on out-of-warranty equipment.

User Access & Operational Support:

Process staff change requests to maintain accurate user accounts and prevent unauthorized access; manage IT inventory (e.g., toner distribution).

Service & Knowledge Development:

Assist with minor on-site field requests (workstation delivery, setup, and replacements); maintain active knowledge of court technology and industry trends through training, webinars, and technical documentation.

Minimum Qualifications:

Required:

Help Desk & Systems Support: 6+ months of experience providing technical support to end-users in an enterprise MS Windows networked environment (e.g., Active Directory, Microsoft 365, network troubleshooting).
Hardware: Hands-on experience deploying, configuring, and troubleshooting desktop/laptop hardware, peripherals, and printers.
Soft Skills: Strong telephone communication habits, excellent customer service orientation, and the ability to maintain composure and focus when supporting users under high-stress conditions.
Logistics: Ability to travel occasionally within 1 to 2 hours of base location and ability to lift and transport equipment up to 75 lbs.

Preferred:

Education & Certifications:

Certifications: Industry certifications demonstrating foundational knowledge (e.g., CompTIA A+, CompTIA Network+, or Microsoft Certified: Fundamentals).
Education: Graduation from an accredited college, university, or technical school with an Associate's Degree in a computer-related field.
Experience Substitution: In lieu of a degree, 2+ years of relevant hands-on IT support experience or professional certifications combined with demonstrable technical skills will be considered.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.

Apply Now

Refine Your Search

user support specialist jobs in sevierville, tn

ENDPOINT SUPPORT SPECIALIST - 80109

Desktop Support Specialist: Office of Innovative Technologies - UTK

Desktop Support Specialist: Office of Innovative Technologies - UTK

Senior User Support Specialist

OUTREACH SPECIALIST

Infection Prevention Specialist 1

Territory Sales Representative / Restaurant Specialist - Knoxville, TN

Hitch Professional

Construction Technical Specialist - Autodesk FORMA ( ACC )

Military Service - U.S. Navy, Information Technology Professional

Explore jobs in cities nearby

I want to receive the latest job alert for user support specialist in sevierville, tn

Explore jobs in more locations

ENDPOINT SUPPORT SPECIALIST

Administrative Office of the Courts

Information Technology Services Division- ITSD

Knoxville, TN

Annual Salary: $45,000.00 - $57,000.00

Closing Date: 08/25/2026

Job Seeker Tools

Employer Tools

Browse

Stay Connected