Overview:
The HR Coordinator provides bilingual HR, administrative, training, attendance, recruiting support, and team member engagement support for the distribution center. This role requires strict confidentiality, strong organization, task follow-through, flexibility, and a service-minded approach when supporting team members, applicants, leaders, and warehouse-floor communication.
Responsibilities/Qualifications:
The HR Coordinator key responsibilities inldue:
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Maintain strict confidentiality with all HR, payroll, benefits, attendance, and team member information.
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Provide back-up recruiting support, including job fairs, open interviews, applicant communication, interview scheduling, pre-employment steps, screenings, and job postings.
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Lead and support New Hire Orientation, including policy review, health program information, benefits enrollment support, and bilingual translation as needed.
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Provide Spanish/English translation support for meetings, trainings, town halls, team member discussions, and HR or operations events.
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Manage attendance processes, including hotline review, no call/no show follow-up, attendance write-ups, related documentation, and UKG updates.
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Use UKG for timekeeping, attendance, PTO review, payroll or timecard support, Document Manager updates, and accurate HR recordkeeping.
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Provide administrative support to HR, Safety, and leadership teams, including reports, forms, data entry, filing, required postings, copies, and other assigned tasks.
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Assist team members with HR questions related to payroll, benefits, PTO, policies, engagement, recognition, and general support needs.
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Serve as a warehouse-floor liaison and support communication, suggestion box follow-up, logo product coordination, safety, training, DDI, special projects, errands, and other duties as assigned.
PAWsome HR Coordinator candidates will have:
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High school diploma or equivalent required; Associate's degree or Bachelor's degree preferred.
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Fluent bilingual Spanish/English communication skills required.
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Two or more years of experience in Human Resources, payroll, benefits administration, recruiting, training, clerical, administrative support, or a related field preferred.
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Strong knowledge of UKG, including attendance management, timekeeping, PTO administration, and Document Manager; experience with timekeeping systems preferred.
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Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
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Highly organized, detail-oriented, and able to manage multiple priorities and deadlines in a fast-paced distribution environment.
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Strong verbal and written communication skills with a customer service-focused approach.
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Ability to maintain confidentiality, exercise sound judgment, and handle sensitive employee information appropriately.
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Demonstrated ability to work independently, follow through on tasks, and complete work accurately and timely with limited supervision.
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Ability to thrive in a diverse, team-oriented environment while adapting to changing priorities and supporting operational needs, employee engagement activities, events, errands, and administrative responsibilities.
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DDI Instructor Certification preferred.
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About Company:
Pet Supplies Plus is focused on making it easier to get better products for your pet. With 770+ locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.
Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com.
EOE STATEMENT
We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
