Top 1351 Member services representative Jobs in Shaker Heights, Oh

Property Manager
Harbor Group Management Company —Beachwood, OH
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply
Traffic Coordinator - Metro Health Medical Center - $16/hr
Towne Park —Cleveland, OH
- $16 an hour
- Part-time
- 18 years or older
- Hospital
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative (HYBRID)
SkySource Solutions Inc. —Cleveland, OH
- $20.00 - $20.01 an hour
- Urgently hiring
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
- Paid training
- Health insurance
Quick Apply
12d
Customer Service Representative
Waterway Carwash —Cleveland, OH
- $16 - $20 an hour
- Extended hours
- Merchandising
- English
- Ability to lift 50 pounds
- Tuition reimbursement
- Employee discount
13d
Member Services Representative
Planet Fitness - Cambridge Fitness —North Randall, OH
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Opportunities for advancement
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Customer Service Representative
Eaton —Euclid, OH
- $71,000 - $105,000 a year
- Background check
- Microsoft Outlook
- Writing skills
- Retirement plan
13d
Customer Service Representative- Operations
Sherwin-Williams —Cleveland, OH
- $56,743 - $70,367 a year
- Full-time
- Inventory management
- Office
- High school diploma or GED
11d
Patient Access Rep, Sports Medicine - BEREA (training in Beachwood)
University Hospitals —Beachwood, OH
- $15.00 - $23.14 an hour
- High school diploma or GED
- Organizational skills
- Associate's degree
2d
Customer Service Specialist
Tremco CPG Inc. —Beachwood, OH
- $48,000 - $54,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
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OneSource Support Specialist (EST)
Alexion Pharmaceuticals,Inc. —Cleveland, OH
- $86,663 - $129,950 a year
- Computer literacy
- Bachelor of Science
- Mid-level
- Health insurance
10d
Detention Clerk
Cuyahoga County Juvenile Court —Cleveland, OH
- $41,600 a year
- 12 hour shift
- High school diploma or GED
- Data entry
- Pre-employment physical examination
- Paid holidays
- Dental insurance
13d
Customer Service Representative I
Cuyahoga Community College —Highland Hills, OH
- From $51,400 a year
- Online Application
- Background check
- Spanish
- Basic math
Retail Customer Service Associate
FedEx Office —Beachwood, OH
- $17.00 - $19.98 an hour
- Full-time
- Maintenance
- High school diploma or GED
- Project management
- Health insurance
- Dental insurance
Parent Ambassador
East Cleveland City School District —Cleveland, OH
- $25 an hour
- Online Application
- Background check
- Computer literacy
- Office
Hospital Transfer Coordinator
Cleveland Clinic —Cleveland, OH
- $17.25 - $26.31 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental insurance
- Vision insurance
Admissions Screening Officer
Cuyahoga County Juvenile Court —Cleveland, OH
- $55,120 a year
- Microsoft Access
- 5 years
- Research
- Paid holidays
- Dental insurance
Administrative Assistant 1
Cuyahoga County Juvenile Court —Cleveland, OH
- $41,600 a year
- Office
- High school diploma or GED
- Typing
- Paid holidays
- Dental insurance
IT Support Representative - Tier 1
Provide A Ride —Warrensville Heights, OH
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
Patient Access Representative I - Remote
Cleveland Clinic —Cleveland, OH
- $15.75 - $21.65 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Cash register
- Dental insurance
- Vision insurance
5d
NSO (Apprentice)
Disabled American Veterans —Cleveland, OH
- $20.18 - $31.39 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- On-the-job training
Quick Apply

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Property Manager

Harbor Group Management Company -
Beachwood, OH

Quick Apply

Job Details

Full-time

Benefits

Commuter assistance
Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Managing property management teams
Staff supervision
Property management tools
Property supervision
High school diploma or GED
Driver's License
Managing real estate teams
Contracts
Leading team collaboration initiatives
Vendor contract management
Productivity software
Real estate contracts
Legal compliance

Full Job Description

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.

Property Manager

Job Title: Property Manager

Division: Multifamily

Status: Exempt

JOB SUMMARY: The Property Manager is responsible for overseeing the operational, financial, and administrative aspects of an assigned residential property. This role ensures the property meets or exceeds performance goals, maintains compliance with applicable laws and regulations, and delivers excellent service to residents and stakeholders. The Property Manager supervises on-site staff, oversees vendors and maintenance, and plays a critical role in achieving budgeted financial and occupancy targets.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

Operate the property within approved financial guidelines and budget constraints.
Analyze financial statements and operational reports to inform budgeting and performance forecasting.
Maximize revenue by setting rent rates, collecting and posting rent, approving renewals and discounts, and managing delinquencies, including evictions and utility cut-offs.
Approve and reconcile vendor/contractor invoices, ensuring compliance with insurance requirements and budget coding.
Supervise all on-site team members, including hiring, training, scheduling, and evaluating staff in line with company policies and performance goals.
Ensure compliance with all federal, state, and local laws, including Fair Housing, ADA, and FCRA.
Develop and implement leasing and marketing strategies based on current market trends to drive occupancy and retention.
Promote resident satisfaction through timely resolution of service requests and proactive communication, including implementation of a resident retention program.
Conduct regular property inspections to ensure that grounds, units, buildings, and amenities meet safety, maintenance, and cleanliness standards.
Review and manage service contracts, capital improvements, and maintenance schedules.
Conduct and document apartment inspections, including those related to move-in/move-out, periodic checks, and unit turnover.
Serve as liaison to owners/investors by providing updates, performance reports, and conducting property tours.
Maintain and reconcile petty cash fund and perform daily bank deposits and G/L postings.
Utilize property management software (e.g., MRI or similar) for operational tracking and reporting.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

High School Diploma or equivalent.
Minimum of three years of experience in multifamily property management.
At least two years of supervisory or team leadership experience is required.
Strong understanding of lease agreements, rent collection, and lease enforcement procedures.
Proficient with Microsoft Office and Property Management software experience is a must.
Knowledge of real estate contracts, financial management, and operational compliance.
Proficiency in social media platforms (e.g., Facebook, Instagram, LinkedIn, etc.) is preferred.
Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
Must have strong attention to detail and problem-solving skills.
Must be customer-service oriented with the ability to interact professionally with residents and vendors.
Valid driver’s license required (for operating golf carts if applicable).

#LI-ED2

WHAT WE OFFER:

Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions
Paid Time Off (PTO) & 10+ Paid Holidays
Paid Parental Leave
Paid Birthday Off (Multifamily)
Flexible Spending Accounts
Company-Paid Long-Term Disability
Company-Paid Life Insurance
Short-Term Disability
Health Savings Account with Employer Contributions
Pre-Tax Commuter Benefit (Corporate)
Wellness Perks
FinFit Financial Wellness Program
Legal Resources
Employee Apartment Discount
Employee Referral Program
Employee Assistance Program
Tuition Reimbursement
Insta Pay Eligible
Volunteer & Community Service Opportunities
Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

Veteran Friendly
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Quick Apply

Refine Your Search

member services representative jobs in shaker heights, oh

Property Manager

Traffic Coordinator - Metro Health Medical Center - $16/hr

Customer Service Representative (HYBRID)

Customer Service Representative

Member Services Representative

Customer Service Representative

Customer Service Representative- Operations

Patient Access Rep, Sports Medicine - BEREA (training in Beachwood)

Customer Service Specialist

OneSource Support Specialist (EST)

Detention Clerk

Customer Service Representative I

Retail Customer Service Associate

Parent Ambassador

Hospital Transfer Coordinator

Admissions Screening Officer

Administrative Assistant 1

IT Support Representative - Tier 1

Patient Access Representative I - Remote

NSO (Apprentice)

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