Client Services Representative (Temporary)
Baker Tilly Vantagen, LLC —New Castle, PA
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Associate's degree
Quick Apply
8d
Call Center/Customer Service Rep
Automated Health Systems —Youngstown, OH
- $15 - $18 an hour
- Temporary
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- 401(k)
Quick Apply
Full Time Call Center Representative - work hybrid
TRANZACT —Youngstown, OH
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —Youngstown, OH
- From $16 an hour
- Full-time
- Remote
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Call Center Agent
Call Core LLC —Warren, OH
- $15 - $23 an hour
- Part-time
- Writing skills
- English
- Fair chance
Quick Apply
Customer Support Associate
Farmers National Bank —Niles, OH
- Call employer
- Computer literacy
- Windows
- High school diploma or GED
Quick Apply
Customer Service Representative
Uptown Insurance Agency —Youngstown, OH
- $12 - $15 an hour
- Full-time
- No experience needed
- English
- Office
- Paid training
- Paid time off
Quick Apply
Collections Account Representative - Boardman, OH
CCJ Automotive Ventures —Boardman, OH
- Computer literacy
- Basic math
- Office
- Paid training
- Opportunities for advancement
Quick Apply
Outbound Customer Care / Lead Generation Specialist
Window Depot Youngstown —Youngstown, OH
- $16 - $18 an hour
- Urgently hiring
- Leadership
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
4d
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Extra Space Management, Inc —Youngstown, OH
- From $17 an hour
- Full-time
- Remote
- Spanish
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply
2d
Administrative Assistant & Customer Care Coordinator
Window Depot Youngstown —Youngstown, OH
- $16 - $20 an hour
- Full-time
- Mid-level
- Office
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
Remote Licensed Insurance Sales Rep
The Michaels Group, Inc. —United States
- $80,000 - $120,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Commercial
- Disability insurance
- Health insurance
Quick Apply
11h

Other jobs to consider

Find your next job by exploring related positions.

Client Services Representative (Temporary)
Baker Tilly Vantagen, LLC —New Castle, PA
Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously. Live demonstration of this may be required.
$15.97 - $41.00 an hour
Quick Apply
8d
Call Center/Customer Service Rep
Automated Health Systems —Youngstown, OH
High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field. Providing quality customer service and support.
$15 - $18 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
3d
Outbound Customer Service Representative
IQVentures —Dublin, OH
Make high-volume outbound calls to customers from assigned lead queues. In this role, you will engage prospective customers through high-volume outbound calls,…
From $16.50 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for call center representative in sharon, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center representative jobs near sharon, pa

Call Center Representative jobs in Youngstown, OH

Call Center Representative jobs in Warren, OH

Customer Service Representative jobs in New Castle, PA

Customer Service Representative jobs in Youngstown, OH

Data Center jobs in Denton, TX

Surgery Center jobs in Oakland, CA

Call Center jobs in Temple, TX

Call Center Representative jobs in Yonkers, NY

Call Center jobs in Rhode Island

Call Center Representative jobs in Miami, FL

Call Center Representative jobs in New Orleans, LA

Call Center Representative jobs in Cobb County, GA

Insurance Agent jobs in Colorado

Customer Service Agent Airport jobs in Washington, DC

Insurance Agent jobs in Tallahassee, FL

Insurance Adjuster Training jobs in Charlotte, NC

Insurance Agent jobs in Winston Salem, NC

Insurance Agent jobs in Plano, TX

Call Center Representative jobs in San Jose, CA

Call Center Representative jobs in Tacoma, WA

Client Services Representative (Temporary)

Baker Tilly Vantagen, LLC -
New Castle, PA

Quick Apply

Job Details

Full-time
$15.97 - $41.00 an hour
8 days ago

Qualifications

Customer communication
Employee relationship building
Conflict de-escalation
High school diploma or GED
Ethernet
Data interpretation
Clinical confidentiality policies
Customer data entry

Full Job Description

Overview

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.

Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.

Job Description:

We are looking to hire a temporary Client Services Representative to support our Benefits Administration team. This position will begin in September and run through March 2027.

Responsibilities:

Support large volumes of inbound and outbound contacts promptly.
Identify customer needs, clarify information, research issues and provide next steps and solutions.
Keep detailed records of contacts in the agent ticketing system.
Maintain ownership of contact experience and resolution for assigned casework.
Follow compliance guidelines and reference job aides when addressing varying topics.
Accurately and actively utilize the ticketing process to collaborate with team members and resolve assigned cases.
Maintain awareness of client updates, policy or procedure changes
Ability to meet or exceed established goals for both internal call monitoring audits, contact metrics, and client satisfaction surveys.
Project a professional attitude and positive image.
Build sustainable relationships with internal service partners.
Complete educational seminars to enhance knowledge, performance and maintain continuing educations requirements.
Demonstrate strong soft skills, including active listening, empathy, and adaptability. Anticipate customer needs and tailor responses accordingly.
Adhere to attendance and punctuality standards.
Adapt to change and meet the changing demands of the work environment.
Assist other department personnel as needed due to fluctuating workloads.
Compliance with HIPAA regulations and all Baker Tilly Vantagen guidelines.

Qualifications:

High School diploma required, associate's degree preferred.
2 years of customer service experience with high level of customer engagement in lieu of associate's degree.
A basic understanding of health insurance terminology is preferred.
Ability to effectively work in a remote contact center environment.
Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously.
A hard-wired ethernet connection is required – high- speed WIFI with consistent minimum download speeds of 100 mbps and upload speeds of 10 mbps. Live demonstration of this may be required.
Ability to work in high pressure environment and deal effectively with all customers including strong de-escalation skills.
Commitment to high quality service.
Excellent oral & written communication skills.
Ability to locate and interpret complex information from a variety of data sources.
Ability to work in a fast-paced production and quality environment to meet required standards
Ability to work a flexible 8.5-hour shift based on business needs. Scheduled work hours may vary from day to day, and employees will be notified of schedule changes in advance.
Shift start times may be as early as 8:00 a.m. Eastern Time (ET), and some shifts may begin later in the day and end as late as 8:00 p.m. ET. Candidates must be able to accommodate varying schedules within these operating hours.
Ability to follow scripts, procedures, client-specific guidelines, and compliance requirements.
Understanding of confidentiality expectations, including handling sensitive personal and health-related information.

The pay rate range for this job position is $15.97 to $41.00. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant’s skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

Quick Apply

Refine Your Search

call center representative jobs in sharon, pa

Client Services Representative (Temporary)

Call Center/Customer Service Rep

Full Time Call Center Representative - work hybrid

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Call Center Agent

Customer Support Associate

Customer Service Representative

Collections Account Representative - Boardman, OH

Outbound Customer Care / Lead Generation Specialist

Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission

Administrative Assistant & Customer Care Coordinator

Remote Licensed Insurance Sales Rep

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for call center representative in sharon, pa

Explore jobs in more locations

Overview

Job Description:

Job Seeker Tools

Employer Tools

Browse

Stay Connected