Top 10 It support Jobs in Shawnee Ok

Help Desk Technician
KICKAPOO CASINO —Harrah, OK
- Full-time
- Computer science
- Computer Science
- Word processing
Quick Apply

Check out these similar jobs

Based on your search for it support jobs.

IT Field Support Technician
LifeStance Health —Edmond, OK
1–3 years of experience in a technical support or help desk role. LifeStance Health complies with federal and state disability laws and makes reasonable…
$25 - $28 an hour
Quick Apply
Desktop Support Technician - Helpdesk Analyst
PCI Energy Solutions —Norman, OK
This entry-level position offers the opportunity to learn and grow in the field of hardware, and software management.
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it support in shawnee ok

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near shawnee ok

Helpdesk Technician jobs in Ronks, PA

Level 2 Helpdesk Desktop Support jobs in New York State

Helpdesk Technician jobs in Goshen, NY

Mental Health Technician jobs in Joliet, IL

Emergency Department Technician jobs in San Francisco Bay Area, CA

Pharmacy Technician jobs in Tamarac, FL

Helpdesk Technician jobs in Elkhart, IN

Helpdesk Technician jobs in Palm Beach Gardens, FL

Help Desk Technician

KICKAPOO CASINO -
Harrah, OK

Quick Apply

Job Details

Full-time

Qualifications

Telecommunications network troubleshooting
Network installation
Requirements design
Equipment installation
Hardware maintenance
Electronic systems troubleshooting
Equipment troubleshooting
Low-voltage system cabling
High school diploma or GED
Computer hardware
Requirements analysis
Electrical equipment corrective maintenance
Desktop applications
Networking equipment (troubleshooting support)
Productivity software
Business requirements
Hardware diagnostics
Mechanical knowledge

Full Job Description

Provide technical assistance and training to system users. Investigate and resolve computer software and hardware problems of users. Answer team member inquires in person and via telephone concerning the use of computer hardware and software, including printing, word processing, programming languages, electronic mail, and operating systems.

Provide Help Desk support to departments: receive and log calls; provide advice, tips, and corrective action to staff; refer difficult calls to IT Manager; follow up to advise staff of progress on unresolved problems.
Maintain proper licensing and adequate support for all system users.
Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
Confer with staff to determine requirements for new systems or modifications and forward recommendations to the IT Manager.
Read technical manuals, confer with users, and conduct computer diagnostics to determine nature of problems and provide technical assistance.
Record major hardware, software problems and defective products, forward information to the IT Manager to address with vendors or technicians for problem resolution.
Perform basic diagnostic and electrical tests on equipment and components.
Maintain working knowledge of all applications on the network operating system
Maintain standards of security, system integrity and confidentiality within the department.
Respond to repair calls by checking cable connections or performing electrical or other tests to locate source of problems.
Install and label power and communication cables to equipment, installs and tests data cabling labels and documents all installation actions.
Inspect equipment and read order sheets to prepare for delivery to users.
Perform routine maintenance and cleaning on network devices.
Maintain a Professional look and attitude at all times and creates an atmosphere of FUN for all Casino guests.
Ensure compliance with all appropriate Tribal, federal, state, and local laws and regulations, as applicable.
Perform other duties and projects as required.

Physical Requirements:

Sitting or standing or walking for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; talking, hearing, and visual acuity.
Ability to remember information such as words, numbers, pictures, and procedures.
Frequent repetitive motions
Occasional lifting (up to 50 lbs)
Able to work independently and progressively.
Working Conditions

Typical of that in a busy casino with heavy cigarette smoke accompanied with a variety of competing noises and communications.
Fast paced atmosphere.
Minimum Qualifications for Consideration

Graduation from high school or GED equivalent, supplemented by approximately twelve hours college education in Information Technologies. Two years experience in Computer Science preferred. A+, Network + certifications a plus but not required. Experience troubleshooting and installing computer or data communications equipment or a combination of training, education, and experience that is equivalent to the employment standards listed above and that provides the required knowledge and abilities.
Knowledge of data cabling techniques; basic electrical and mechanical principles; procedures to locate communications equipment problems and perform repairs.
Possess computer skills and be proficient in a variety of software applications. With the ability to learn other applications to supplement the support side of the position.
Knowledge of Networking and data communications principles, testing, troubleshooting and problem solving.
Ability to communicate information and ideas both verbal and written so others will understand and be able to implement
Able to analyze needs and product requirements to create a workable design solution.
Deal diplomatically with the public and staff.
Documents that establish both Identity and Employment Eligibility
Able to obtain a Kickapoo Tribal Gaming License

Quick Apply

Refine Your Search

it support jobs in shawnee ok

Help Desk Technician

Check out these similar jobs

Explore jobs in cities nearby

I want to receive the latest job alert for it support in shawnee ok

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected