Top 9 It support Jobs in Sheboygan, Wi

IT Support Services I-Help Desk
Courser Employment Services LLC —Sheboygan Falls, WI
- $49,000 - $50,000 a year
- Full-time
- Google Workspace
- Microsoft Excel
- Azure
- Paid parental leave
- Paid holidays
6d
Desktop Support Technician
Lakeland University —Plymouth, WI
- Weekends as needed
- Maintenance
- Mid-level
- Windows
Quick Apply
Technical Support Specialist - Sanitation & Chemical Solutions
Kelley Supply Inc. —Wisconsin
- $70,000 - $90,000 a year
- Full-time
- Background check
- Up to 50% travel
- Mid-level
- Health savings account
- Relocation assistance
Quick Apply
6d
Geek Squad Agent (Retail Store)
Best Buy —Kohler, WI
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Employee discount

Discover related jobs

Based on your search for it support jobs.

IT Support Services I-Help Desk
Courser Employment Services LLC —Sheboygan Falls, WI
Answer phone calls and triage issues. +2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and…
$49,000 - $50,000 a year
6d
Desktop Support Technician
Lakeland University —Plymouth, WI
Help desk or technical support experience. Associates degree in IT or related field. Advise their supervisor with respect to all manners that require attention,…
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
12d
IT Support Analyst
Brooksource —Dublin, OH
The ideal candidate has strong customer service skills, communicates effectively with both technical and non-technical users, and thrives in a collaborative…
$17 - $20 an hour
Quick Apply
1h

Show more jobs in cities nearby

I want to receive the latest job alert for it support in sheboygan, wi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near sheboygan, wi

Technical Support Specialist jobs in Remote

Technical Support Specialist jobs in Kohler, WI

It Support Specialist jobs in San Diego, Ca

Desktop Support Technician jobs in San Antonio, Tx

Desktop Support Technician jobs in Oakland, Ca

Online Chat Support Wfh jobs in California

Desktop Support Technician jobs in Cerritos, Ca

Peer Support Online jobs in New York, Ny

Trade Support jobs in Remote

Desktop Support Technician jobs in Farmingdale, Ny

Career Technical Education Teacher jobs in New Jersey

Technical Support Specialist jobs in Johns Creek, Ga

Technical Recruiter jobs in Boston, Ma

Technical Support Specialist jobs in Chapel Hill, Nc

Technical Support Specialist jobs in Kentucky

Release Of Information Specialist jobs in Dallas, Tx

Technical Support Specialist jobs in Westminster, Co

Medical Records Specialist jobs in Seattle, Wa

It Support jobs in Wichita, Ks

It jobs in South Carolina

IT Support Services I-Help Desk

Courser Employment Services LLC
Sheboygan Falls, WI

Apply Now

Job Details

Full-time
$49,000 - $50,000 a year
6 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Parental leave
Career development plan
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Endpoint Security
Implementing network security protocols
Microsoft Excel
IT user and group management
GPO
Procedural guides
Technical documentation
Public Cloud
Network infrastructure
High school diploma or GED
Technical writing
Access control management

Full Job Description

About Courser

Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.

IT Support Services I-Help Desk

We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services I-Help Desk will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently.

Key Responsibilities:

Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems within agreed-upon SLAs.

Diagnose and resolve hardware, software, and network issues on desktops, laptops, mobile devices, and printers.

Install, configure, and update operating systems, software, and hardware for new and existing users.

Manage client user accounts, including setting up new accounts, handling password resets, and managing permissions.

Troubleshoot network issues, including Wi-Fi connectivity, VPN access, and network printer issues.

Document solutions and troubleshooting steps for recurring issues and update the knowledge base for future reference.

Monitor and maintain IT systems and networks to proactively identify potential issues and prevent disruptions.

Collaborate with other IT team members and escalate complex issues to senior engineers as needed.

Support IT projects such as system upgrades, software deployments, and network expansions.

Ensure security measures are followed to protect the integrity of data and systems.

Maintain compliance with all company policies and procedures.

Answer phone calls and triage issues.

Other duties as assigned.

Key Qualifications:

+2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology, network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management, Powershell, technical process and procedure documentation.

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

Excellent computer proficiency (MS Office - Word Excel and Outlook).

Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

Ability to work independently and to carry out assignment to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

High School diploma or GED required.

Associate degree preferred.

Preferred Experience:

Experience with ConnectWise.

Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA), MS-900.

Experience with cloud platforms like AWS, Azure, or Google Workspace.

Knowledge of ITIL practices and IT service management.

Why you’ll love working here

At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.

Benefit Highlights

Competitive benefits package, including medical, dental, vision, and life insurance

401k match

Unlimited vacation time*

Paid sick time

10 Holidays including your Birthday and a Floating Holiday!

Healthy Lifestyle reimbursement

Amazon Prime reimbursement

40 Hours for Volunteer Time

Paid parental leave

Reimbursement for ongoing education and certifications

Learning and development programs

Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time

team members are provided 10 vacation days.

Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.

Apply Now

Refine Your Search

it support jobs in sheboygan, wi

IT Support Services I-Help Desk

Desktop Support Technician

Technical Support Specialist - Sanitation & Chemical Solutions

Geek Squad Agent (Retail Store)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for it support in sheboygan, wi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected