Top 10 Help desk support Jobs in Sheboygan, Wi

Sr. Systems Analyst, Hospitality
Kohler —Kohler, WI
- $94,350 - $145,350 a year
- Computer science
- Computer Science
- Bachelor's degree
- Benefits from day one
IT Support Services I-Help Desk
Courser Employment Services LLC —Sheboygan Falls, WI
- $44,000 - $46,000 a year
- Full-time
- Google Workspace
- Microsoft Excel
- Azure
- Paid parental leave
- Paid holidays
Junior IT Support Analyst
Brooksource —United States
- $28 - $34 an hour
- Full-time
- Remote
- Azure
- Computer Science
- SQL
- Paid holidays
- Health insurance
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5d

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Desktop Support Analyst (Entry-Level / IT Help Desk)
SMARTMD —Glendale, WI
As an Entry-Level Desktop Support Analyst, you will be the first point of contact for users seeking technical assistance.
$16 - $18 an hour
Quick Apply
7d
IT Help Desk Technician
Denmark Schools —Denmark, WI
Customer Service & Ticketing: Answer phone calls, log and manage incoming help desk tickets, and collaborate effectively with staff and IT team members.
From $21.37 an hour
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5d

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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply
It Help Desk Support Technician - OH
Beacon Specialized Living —Worthington, OH
Associate degree in Information Technology or related field, preferred. Approved by state, federal and government entities to work within BSLS programs.
$54,000 - $57,000 a year
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help desk support jobs near sheboygan, wi

Sr. Systems Analyst, Hospitality

Kohler -
Kohler, WI

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Job Details

$94,350 - $145,350 a year

Benefits

Benefits from day one

Qualifications

Managing technical support teams
Staff supervision
Team supervision
Managing teams in a customer support role
Technology management
Systems & applications support
IT department experience
Managing tech infrastructure teams

Full Job Description

Sr. Systems Analyst, Hospitality

Work Mode: Onsite

Location: Onsite 5 – Kohler, Wisconsin

Opportunity

The Sr Systems Analyst, Hospitality is responsible for leading the IT support organization across
Kohler’s Hospitality division. This role ensures the reliable operation, maintenance, and
continuous improvement of technology systems and services that support day-to-day business
functions. The position focuses on service delivery, incident and problem management, team
supervision, operational excellence, and continuous service improvement in alignment with
guest experience and business needs.

Specific Responsibilities

1. Operational Leadership

Champion a customer-centric support culture focused on responsiveness, empathy,
and proactive issue resolution.
Oversee daily IT operations and support services across all hospitality properties.
Ensure timely resolution of technical issues and high levels of customer satisfaction.
Supervise System Analysts and Service Desk personnel, including staffing, training,
and performance management.
Maintain and enforce IT operational policies, procedures, and standards.

2. Systems Support & Maintenance

Coordinate with internal teams and vendors to ensure systems are maintained,
patched, and updated.
Monitor system performance and availability, implementing improvements where
necessary.
Support property-level systems including PMS, POS, CRM, and other hospitality specific platforms.

3. Project Execution

Lead or support technical implementation of new systems and upgrades in
collaboration with Project Management Team, vendors, and business stakeholders.
Ensure projects are delivered on time, within scope, and aligned with operational
needs.

4. Collaboration & Communication

Serve as the primary liaison between IT operations and property-level leadership.
Collaborate with enterprise IT teams to ensure alignment with broader infrastructure
and security standards.
Provide regular reporting on operational metrics, incidents, and service levels

Skills/Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
At least 5 years of experience in IT operations or support, preferably in hospitality or multi-site environments.
Proven leadership experience managing technical teams and service delivery.
Strong understanding of hospitality systems and operational workflows.
Excellent communication, problem-solving, and organizational skills.

#LI-Onsite

#LI-KS1

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $94,350 - $145,350. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation.

Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [email protected]. Kohler Co. is an equal opportunity/affirmative action employer.

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help desk support jobs in sheboygan, wi

Sr. Systems Analyst, Hospitality

IT Support Services I-Help Desk

Junior IT Support Analyst

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