Top 143 Member services representative Jobs in Sheboygan, Wi

Customer Service Representative, Sanford Health
Sanford Health —Adell, WI
- 8 hour shift
- Remote
- Background check
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
1d
Member Service Representative/ Teller
Kohler Credit Union —Sheboygan, WI
- $19.14 - $21.40 an hour
- Full-time
- Basic math
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
1d
Member Services Representative
Planet Fitness —Sheboygan, WI
- $14 an hour
- 18 years or older
- Computer literacy
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Patient Service Representative - Part Time - Kohler/Woodlake
Prevea Health —Kohler, WI
- Part-time
- Ability to climb stairs
- High school diploma or GED
- Travel
Quick Apply
Workers Compensation Claims Representative
Wisconsin Municipal Mutual Insurance Company —Wisconsin
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
Over the Road Driver Sheboygan Falls, WI
Johnsonville, LLC —Sheboygan Falls, WI
- Dedicated
- Clean driving record
- Computer literacy
- Disability insurance
- Health insurance
13d
Over the Road Driver Salt Lake City, Utah
Johnsonville, LLC —Sheboygan Falls, WI
- Dedicated
- Clean driving record
- Computer literacy
- Disability insurance
- Health insurance
13d
Over the Road Driver Chicago, IL
Johnsonville, LLC —Sheboygan Falls, WI
- Dedicated
- Clean driving record
- Computer literacy
13d
Guest Experience Manager - Plymouth Office
BANK FIRST —Plymouth, WI
- $25 - $30 an hour
- Mid-level
- Office
- Mentoring
Quick Apply
Sales Representative
Performance Foodservice —Sheboygan, WI
- $65,000 a year
- Full-time
- Cooking
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Tommy's Express Carwash-Team Member up to $15/hr.
Tommy's Express Car Wash —Sheboygan, WI
- From $15 an hour
- Part-time
- Background check
- Customer service
- US work authorization
- Flexible schedule
Quick Apply
Medical Collections Specialist
GetixHealth/Americollect —Wisconsin
- From $16 an hour
- Full-time
- Background check
- Spanish
- High school diploma or GED
- AD&D insurance
- Disability insurance
Client Relations Representative
DIMOND BROS INSURANCE —New Holstein, WI
- $17 - $19 an hour
- Full-time
- Computer literacy
- US work authorization
- Organizational skills
- Paid training
- Health insurance
Quick Apply
9d
Customer Service Representative - Technical
The Vollrath Company LLC —Sheboygan, WI
- ERP systems
- Mid-level
- No travel
Quick Apply
9d
Medical Claims Analyst (full-time / remote / hybrid)
Prairie States Enterprises, Inc. —Sheboygan, WI
- Full-time
- Hybrid work
- Medical office experience
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Eligibility & COBRA Coordinator (full-time / remote / hybrid)
Prairie States Enterprises, Inc. —Sheboygan, WI
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
6d
Overnight Member Service Representative
Planet Fitness —Sheboygan, WI
- $15.50 an hour
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
- 401(k)
- Opportunities for advancement
Quick Apply
Call Center - Member Service Representative
Kohler Credit Union —Sheboygan, WI
- $17.45 - $19.50 an hour
- Full-time
- High school diploma or GED
- US work authorization
- Communication skills
- Wellness program
- Health savings account
Quick Apply
Customer Service Representative
National Exchange Bank & Trust —Sheboygan Falls, WI
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Health savings account
Quick Apply
13d
Customer Service Representative - State Farm Agent Team Member
Todd Glover - State Farm Agent —Cedar Grove, WI
- $35,000 - $45,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply

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Customer Service Representative, Sanford Health

Sanford Health -
Adell, WI

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Knowledge management
Microsoft Outlook
Phone communication
Computer literacy
Client inquiry handling
Microsoft Exchange
Incident Escalation
Compliance with security regulations
Technical user customer support
High school diploma or GED
Bachelor's degree
Customer service knowledge base
Handling patient inquiries
1 year
Escalation handling
Standard operating procedures (SOPs)
Communication skills
Entry level
Office phone management
Quality data entry

Full Job Description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Facility: Remote WI
Location: Remote, WI
Address:
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00

Department Details

Hours M-F 8-4:30

No weekend or holiday hours

Job Summary

The Representative of the Sanford Health will provide effective and efficient handling of phone calls from or to Sanford Health members, providers, and colleagues ensuring a positive experience for all members in a fun and fast-paced atmosphere. Quickly assess the level of complexity of cases and provide resolution or facilitate escalation of phone call inquiries. Provides positive, consistent customer experiences by striving for excellence in understanding and resolving specific requests while showing patience, empathy, compassion and sincerity. Responds to customer questions via inbound and outbound telephone calls and written correspondence.

Partners with other Sanford Health departments as needed to coordinate on inquiries requiring in depth research to ensure customer satisfaction regarding member and provider questions. Thoroughly documents interaction for accurate tracking and analysis. Promote the usage of self-service to callers as appropriate. Provide end-user support including navigational questions, basic system issue resolution (e.g., self-service), and escalation as applicable. Highlight opportunities to address common inquiries through existing or new self-service functionalities. Identify opportunities to address common inquiries through improved knowledge management system content and improved methodologies.

Ensure compliance with all corporate data administration rules, data security standards, as well as Sanford Health policies and procedures. Follow all Customer Service policies, processes and guidelines. Ability to deliver high quality customer service consistently in a professional manner. Ability to follow strict policy guidelines. Ability to deal effectively with dissatisfied customers. Strong communication skills. Flexibility to accommodate staff scheduling changes. Strong customer service focus. Strong interpersonal and listening skills. Ability to handle multiple customer requests in a timely manner. Attention to detail (particularly with entering data). Ability to follow standard operating procedures. Must have a positive attitude, the ability to learn quickly, and adapt easily to change. Ability to follow standard operating procedures.

Qualifications

High school diploma or equivalent preferred; bachelor's degree is preferred.

Minimum of one year experience in providing customer service. General computer skills including the ability to use the range of Microsoft products (MS Office, Outlook/Exchange). General organizational and proficient problem solving skills.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [email protected] .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0262116
Job Function: Customer Support Services
Featured: No

Quick Apply

Refine Your Search

member services representative jobs in sheboygan, wi

Customer Service Representative, Sanford Health

Member Service Representative/ Teller

Member Services Representative

Patient Service Representative - Part Time - Kohler/Woodlake

Workers Compensation Claims Representative

Over the Road Driver Sheboygan Falls, WI

Over the Road Driver Salt Lake City, Utah

Over the Road Driver Chicago, IL

Guest Experience Manager - Plymouth Office

Sales Representative

Tommy's Express Carwash-Team Member up to $15/hr.

Medical Collections Specialist

Client Relations Representative

Customer Service Representative - Technical

Medical Claims Analyst (full-time / remote / hybrid)

Eligibility & COBRA Coordinator (full-time / remote / hybrid)

Overnight Member Service Representative

Call Center - Member Service Representative

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

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