Top 2 Print manager Jobs in Sheffield Lake Oh

Senior Operations Manager – Print & Mail Services
Ricoh —Parma, OH
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
Assistant Print Manager
MID-WEST PRESORT MAILING SERVICES INC —Cleveland, OH
- $55,000 - $60,000 a year
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
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Assistant Print Manager
MID-WEST PRESORT MAILING SERVICES INC —Cleveland, OH
Manage, coach, and develop production staff. Comfortable working in manufacturing/warehouse environments with noise and machinery exposure.
$55,000 - $60,000 a year
Quick Apply

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Print Shop Supervisor
Franklin County Ohio Department of Human Resources —Columbus, OH
Oversee clerical and technical assignments (e.g., maintaining production records and files, maintaining employee time and progress records).
$27.76 an hour
Manager, Print and Digital Advertising
Variety Wholesalers —Columbus, OH
3–5 years of experience in retail advertising, print production, marketing, or a related field. Lead and develop the Print & Digital Advertising team while…
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Senior Operations Manager – Print & Mail Services

Ricoh -
Parma, OH

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Team leadership

Full Job Description

Sr, Operations Manager - Print & Mail Services

Position Summary:
The Senior Services Operations Manager serves as the primary operational and client-facing leader for assigned enterprise accounts. This role is responsible for delivering operational excellence, driving profitability, managing customer relationships, and leading a team of direct reports within a managed services environment.

This will be an Onsite Position in Parma, OH.

Highly Preferred Experience

BPO, Print, and Mail Services experience
Strong P&L ownership and profitability management
Proven success in a client-facing leadership role
Experience leading strategy meetings, business reviews, and executive presentations
Experience handling large complex clients through print and mail operations.
How to influence change without direct management

Key Responsibilities Client & Strategic Leadership

Serve as the primary operational contact for key customer accounts.
Lead customer strategy meetings, business reviews, and governance discussions.
Build strong executive-level client relationships and ensure customer satisfaction.
Ensure contractual commitments and service level agreements are achieved.
Identify service improvement and growth opportunities.

Team Leadership

Lead, coach, and develop a team of 15–20 direct reports.
Drive accountability, performance management, and employee engagement.
Foster a culture of continuous improvement and operational excellence.

Operations & Financial Management

Oversee daily service delivery and operational performance across assigned accounts.
Drive process improvements that enhance efficiency, quality, and customer value.
Own account financial performance, including revenue, profit, and margin management.
Drive profitability through strategic planning, cost control, and operational efficiencies.
Partner cross-functionally to implement customer initiatives and business solutions.

Qualifications

Bachelor's degree or equivalent experience.
5+ years of leadership experience in customer-facing operations.
Experience in BPO, Print, Mail, or Managed Services environments strongly preferred.
Demonstrated success managing P&L responsibility and improving business performance.
Strong communication, relationship-building, and presentation skills.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

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