Top 74 It information support technician Jobs in Shelby, Nc

IT Information Support Technician
DeZURIK, Inc. —Gastonia, NC
- $22.81 - $27.37 an hour
- Full-time
- Mid-level
- Windows
- In-person
- Health savings account
- Paid holidays
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Field Solar Technician
RNWBL Solar & BESS —North Carolina
- $25 - $30 an hour
- Temporary
- Mid-level
- Office
- Analysis skills
- Health insurance
- Paid time off
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1d
Licensed Behavior Analyst -Be Part of Our Founding Team!
Cortica - Neurodevelopmental —Gastonia, NC
- $101,512 - $126,890 a year
- Part-time
- Hybrid work
- Background check
- Experience working with individuals with developmental disabilities
- Management
- Continuing education credits
- Disability insurance
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11d
Board Certified Behavior Analyst *$5k First Year Bonus*
Cortica - Neurodevelopmental —Gastonia, NC
- $101,512 - $126,890 a year
- Part-time
- Hybrid work
- Background check
- Experience working with individuals with developmental disabilities
- Management
- Continuing education credits
- Disability insurance
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11d
Data Center Technician - Kings Mountain, NC
Unisys —Kings Mountain, NC
- Mid-level
- High school diploma or GED
- Associate's degree
- Health savings account
- 401(k) matching
Desktop Technician
CaroMont Health —Gastonia, NC
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
1d
Professional Support Specialist
Volvo Group —Grover, NC
- $72,600 - $89,700 a year
- 5 years
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
8d
Field Service Technician – Desktop Support
Cognizant —Gaffney, SC
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
8d
Part Time Pharmacy Technician
Optum —Shelby, NC
- $16 - $29 an hour
- Full-time
- Pass drug screening
- Clinic
- Computer skills
- AD&D insurance
- Employee stock purchase plan
11d
(USA) Service Shop Preventative Maintenance Technician - Shelby, NC (2nd Shift)
Walmart —Shelby, NC
- $29.80 - $33.30 an hour
- ASE Certification
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Geek Squad Senior Repair Technician
Best Buy —Gastonia, NC
- $15.00 - $20.55 an hour
- Part-time
- Mid-level
- Windows
- 1 year
- Paid time off
- Employee discount
Electro Mechanical Technician
Nestlé USA —Gaffney, SC
- English
- Forklift
- High school diploma or GED
- On-the-job training
3d
Technician- Automation I USA (A Crew/AM Shift)
First Solar —Gaffney, SC
- $26.97 - $38.46 an hour
- Full-time
- Background check
- Research
- Mid-level
Fluidcare Technician I
Quaker Houghton PA, Inc. —Kings Mountain, NC
- Full-time
- Word processing
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply
HVAC Service Technician/Apprentice (Residential) - Entry Level (2nd. Shift) 11:00 am - 8:00 pm Monday - Friday
GSM Services —Gastonia, NC
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Profit sharing
- Paid training
Quick Apply
(USA) Tire and Battery Service Advisor
Sam's Club —Gastonia, NC
- $20 - $28 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Maintenance Technician - Days
Eaton —Kings Mountain, NC
- $23.41 - $36.38 an hour
- Background check
- Mid-level
- 3 years
- Retirement plan
Data Center Cabling Project Manager
Align Communications —Gastonia, NC
- Full-time
- Construction site
- 3 years
- Bachelor's degree
- Paid training
- Paid time off
Quick Apply
Installation Technician
Leonard Truck Outfitters —Shelby, NC
- Clean driving record
- Mechanic experience
- Mid-level
- Paid holidays
- 401(k) matching
Quick Apply
7d
Fluidcare Technician I - 1st Shift
Quaker Houghton PA, Inc. —Kings Mountain, NC
- Full-time
- Word processing
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply

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it information support technician jobs near shelby, nc

IT Information Support Technician

DeZURIK, Inc. -
Gastonia, NC

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Job Details

Full-time
$22.81 - $27.37 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Volunteer time off
Life insurance
Retirement plan

Qualifications

Wireless networking
Windows
Desktop (troubleshooting support)
Desktop administration

Full Job Description

DeZURIK is building our internal IT support capabilities and is hiring an IT Support Technician to work onsite in our Gastonia, NC location to serve as the first line of support for our users across DeZURIK and Red Valve. This is a great opportunity for someone who enjoys problem solving, helping others, and building strong technical foundations while supporting a growing organization.

In this role, you’ll spend most of your time triaging and resolving Tier 1 IT issues—handling password resets, access requests, workstation troubleshooting, hardware issues, and Microsoft 365 support. You’ll manage incoming tickets, document solutions clearly, and know when to escalate issues to senior IT resources. You’ll support users across multiple locations and help ensure a consistent and reliable IT experience as systems and processes are aligned across the organization.

In this role, you’ll quickly build familiarity with our systems and processes, progressing to independently handling Tier 1 support requests and contributing to a consistent, high-quality support experience.

We’re looking for someone with a strong customer service mindset, solid Windows 10/11 troubleshooting skills, familiarity with Active Directory, MFA, basic networking concepts, and hardware support.Successin this role requires clear communication, organization, attention to detail, and a willingness to learn.

DeZURIK offers a competitive hourly rate in the $22.81 to $27.37 range, based on experience and qualifications, along with annual bonus opportunities tied to performance.

Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. DeZURIK also provides a health savings account with company match, a retirement plan for employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it is needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.

Key Responsibilities

Provide first-line IT support for users across DeZURIK and Red Valve locations
Troubleshoot and resolve issues related to Windows workstations, hardware, and Microsoft 365
Manage and document support requests through the ticketing system
Perform user account administration in Active Directory and Azure (password resets, access, group membership)
Assist with user access and role-based permissions within NetSuite
Deploy and support hardware including PCs, laptops, tablets, and scanners
Support onboarding and offboarding activities including account setup, hardware provisioning, and access changes
Support connectivity issues including Wi-Fi and VPN access
Maintain documentation of incidents and contribute to knowledge base articles
Support telecommunication systems including VoIP and office presentation systems
Assist with hardware and software inventory and asset tracking
Escalate complex issues to senior IT resources as appropriate
Collaborate on cybersecurity policies, procedures, and user awareness efforts

Required Qualifications

1–3 years of IT support or help desk experience
Strong troubleshooting skills in Windows 10/11 environments
Familiarity with Active Directory and Microsoft 365
Basic understanding of networking concepts (TCP/IP, Wi-Fi, VPN)
Strong customer service and communication skills
Ability to manage multiple tasks and prioritize effectively

Preferred Qualifications

Experience with endpoint management tools (e.g., Intune or similar)
Experience with IT ticketing systems and remote support tools
Exposure to multi-site or manufacturing environments
Associate degree or technical certification in IT or related field

If you’re ready to build your IT skills, make an impact, and be part of a collaborative team, we’d love to hear from you.

#LI-JW1

DeZURIK, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
XJ6

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Refine Your Search

it information support technician jobs in shelby, nc

IT Information Support Technician

Field Solar Technician

Licensed Behavior Analyst -Be Part of Our Founding Team!

Board Certified Behavior Analyst $5k First Year Bonus

Data Center Technician - Kings Mountain, NC

Desktop Technician

Professional Support Specialist

Field Service Technician – Desktop Support

Part Time Pharmacy Technician

(USA) Service Shop Preventative Maintenance Technician - Shelby, NC (2nd Shift)

Geek Squad Senior Repair Technician

Electro Mechanical Technician

Technician- Automation I USA (A Crew/AM Shift)

Fluidcare Technician I

HVAC Service Technician/Apprentice (Residential) - Entry Level (2nd. Shift) 11:00 am - 8:00 pm Monday - Friday

(USA) Tire and Battery Service Advisor

Maintenance Technician - Days

Data Center Cabling Project Manager

Installation Technician

Fluidcare Technician I - 1st Shift

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