Why CMHA?
Community Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut’s first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more.
Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders.
CMHA is looking to hire a full-time 40-hour Hospital Transition Coordinator for our CCBHC Program. This position will be located at our 255 Bank St. Waterbury, CT Location, Monday – Friday 8:30am-4:30pm
Position Summary: Provides hospital-to-community transition services, including behavioral health services provided by CMHA, to patients enrolled in the Behavioral Health Home and other programming within the organization within identified best practice timeframes. Maintains positive working relationships with hospital inpatient units and emergency departments to develop and maintain systems to notify CMHA of agency client admissions and pending discharges. Engages individuals and their families in discharge planning and ensures patient discharge needs are met.
Essential Responsibilities:
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Provides hospital-to-community transition services, including behavioral health services provided by CMHA, to patients enrolled in the agency’s Behavioral Health Home Program and other agency programming within timeframes specified by contract.
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Maintains good working relationships with hospital inpatient units and emergency departments to develop and maintain systems, including HIT/technology related systems, to notify CMHA of agency client admissions and pending discharges.
- Engages clients upon admission to the hospital and visits regularly to assist with discharge planning.
- Engages clients and their families in discharge planning and by providing needed resources and tools to ensure a smooth transition to community services.
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Upon discharge, ensures scheduling of follow up appointments, medication reconciliation, schedules transportation and coordinates other needed services.
- Responsible for coordination of admission and discharge records requested from agency and from area hospitals following inpatient hospital stays and/or emergency department visits.
- Responsible for tracking hospital admissions and discharges within the EMR and for scheduling appointments for clients through coordination with front desk and program area leaders
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Obtain weekly status on clients in the hospital and prepare reports for weekly clinical oversight meeting.
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Monitors pending discharges on a weekly basis for clinicians/medical staff to alert staff that clients need to receive follow up.
- Ensure that clients receive all necessary services upon discharge.
- Develop new relationships with hospitals CMHA does not have a working relationship with to ensure our clients are being transitioned successfully to community
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Assess and complete screening for clients in our LMHA region that need referral to the larger state hospital system, and develop working relationship with state hospital admission unit
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Attend Community Care Team Meetings (CCT) with the local hospitals being an active member representing the agency.
- All other duties as assigned.
Education: Bachelor’s Degree in Social Work or related field required; Master’s Degree preferred.
Experience:
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3-5 experience in behavioral health field
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5 years of experience in providing case management/transition services to clients with serious mental illness (SMI); knowledge of psychiatric illness and substance abuse.
- Intermediate experience with Microsoft Office products including Word and Outlook.
- Experience in/ability to use and Electronic Medical Record (EMR) system, which includes appointment scheduling, authorization tracking, assessments, treatment plans, progress notes and discharge summaries.
Competencies:
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Ability to apply knowledge of Health Insurance Portability and Accountability Act Privacy and Security regulatory and provisions (HIPAA).
- Organizational ability to balance priorities according to workload constraints and conflicting timelines.
- Ability to maintain composure under pressure.
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Ability to accurately assess client health care/wellness needs and their relationship to psychiatric condition.
- Knowledge of psychiatric, substance abuse and medical disorders, their symptoms and best practice courses of treatment.
- Knowledge of age appropriate developmental milestones specific to population served.
- Ability to conduct self professionally and collaboratively with multi-disciplinary teams.
- Strong written and verbal communication skills.
- Ability to ensure the confidentiality of client information and records in a manner consistent with professional and agency codes of ethics.
- Awareness relevant licensing and accrediting agencies such as DCF, DPH, DMHAS and Joint Commission.
- Awareness/sensitivity to all types of issues related to client diversity, including cultural, ethnic, language, gender, sexual orientation, gender preference, physical handicap and spiritual diversity.
We care about our employees by offering benefits that strike a harmonious work-life balance. We also care about your future. CMHA offers:
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Medical, Dental, and Vision Insurance packages
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403(b)-retirement savings plan with CMHA matching starting after 1 year of service
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11 observed holidays
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3 Wellbeing days off on a Friday throughout the year to extend a long weekend
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2 CHMA/Personal days to use throughout the calendar year
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Up to 24 days of PTO that increases with years of service
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Paid agency closure between Christmas and New Year’s (except 24/7 programs) *must be approved annually
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Company paid Life Insurance and Long-Term Disability
- A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household
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Higher education tuition discounts at participating schools through the Alliance’s academic partnerships
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Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT.
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Employee discounts for shopping, the New Britain YMCA, travel, and entertainment
- Free employee subscriptions to the calm app
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Annual Company Picnic
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CMHA-sponsored Loan Reimbursement Program and Scholarship Program
Free Student Loan Wellness for eligible employees and their family members access to:
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Student loan consolidation and refinancing
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Loan payoff projection dashboard
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Coaching and support via chat, email, and phone
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College cost calculator
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College financial planning
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3 NHSC-approved sites for federal student loan repayment
Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees' access to:
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Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers
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Automated reminders for annual (PSLF) recertifications to help you stay on track
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Resources and ongoing communications that make PSLF understandable
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The opportunity to receive the national average of $72,000.00 in forgiveness
Community Mental Health Affiliates is an Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate of the basis of race, color, age, disability, sec, childbirth (including pregnancy) or related medical condition including by not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familiar status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
Any individual needing assistance in completing an online application should contact CMHA's Human Resources Department at [email protected].
