We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.
Solution Architect, Adobe Experience Manager
Why Join Subway?
At Subway, we are not standing still. We are building.
This is a business focused on what matters most: growing franchisee profitability, strengthening our brand and creating long-term value. The people who thrive here are the ones who want to make a real impact.
You will not just do the work. You will shape it.
We move fast. We think like owners. We make decisions that matter. We hold ourselves to a high standard because what we do directly impacts thousands of franchisees around the world.
If you bring energy, accountability and a bias for action, you will fit right in.
We take the work seriously, but we also know the best results come from teams that support each other, celebrate wins and show up ready to build something better every day.
This is your chance to be part of what’s next.
About the Role:
Subway’s Guest Engineering team is rearchitecting how digital experiences are built, delivered, and maintained across our global footprint — and Adobe Experience Manager is the foundation underneath all of it. The Adobe Experience Manager Solution Architect owns the strategic and technical direction of Subway’s AEM platform, operating at the intersection of headless content delivery, edge-native publishing, web security infrastructure, and front-end experience engineering. Architecture is the heart of this role: you will set the patterns that every developer on the team follows, define how the platform scales, and make the decisions that determine how content reaches guests reliably across app, kiosk, web commerce, and marketing web surfaces. This role reports directly to the SVP of Digital and Consumer Technology, reflecting the criticality of AEM to every guest-facing digital touchpoint Subway operates.
Responsibilities include but not limited to:
- Own the end-to-end technical architecture of Subway’s AEM CMS platform, including component design, content modeling, multi-site management, replication topology, and AEM-as-a-Cloud-Service deployment strategy
- Serve as the final technical authority on AEM architectural decisions across Guest Engineering
- Architect and maintain Subway’s dual-mode CMS delivery model: headless AEM serving structured content via API to React-based App, Kiosk, and Web Commerce surfaces; and AEM Edge Delivery Services delivering full-authoring marketing and corporate web pages at the edge
- Define content structure, Content Fragment models, GraphQL/REST API contracts, and Edge Delivery configurations that underpin both delivery models
- Define the AEM-side CDN and WAF architecture in close partnership with Security and Infrastructure Engineering, including caching strategy, cache invalidation patterns, and origin configuration governing AEM content delivery through Akamai
- Collaborate with Security to shape bot mitigation rules and WAF policies that protect AEM-delivered properties, ensuring delivery infrastructure meets enterprise security and compliance standards without sacrificing performance
- Partner with product, personalization, CDP, analytics, front-end, QA, SDET, and DevOps teams to ensure CMS architecture aligns with and enables the broader Guest Technology roadmap
- Design AEM solutions with automated testability as a first-class concern, ensuring component structures, content APIs, and deployment patterns support robust regression, integration, and pipeline automation
- Author and maintain architectural decision records (ADRs), engineering standards documentation, and platform runbooks
- Provide technical mentorship and architectural guidance to AEM developers across the team
- Leverage Claude by Anthropic and shared engineering Skills to accelerate architectural analysis, technical documentation, RFP/vendor evaluation, and pattern development
- Champion AI-assisted workflows within the AEM practice and contribute to the broader Guest Engineering AI-first culture
Qualifications (some examples listed below):
- Education: Bachelor’s degree or higher in Computer Science, Software Engineering, Information Systems, or a related field (or equivalent practical experience)
- 5+ years of enterprise web technology experience with at least 3 years in a senior AEM architect or lead AEM engineer capacity
- Deep, hands-on expertise with Adobe Experience Manager — specifically AEM Sites as a Cloud Service (SaaS), Content Fragments, Experience Fragments, and headless delivery patterns
- Experience deploying and operating AEM in a high-volume ecommerce environment, including integrations with commerce platforms, cart and checkout flows, product content delivery, and enterprise performance and availability standards
- Proven experience architecting and operating AEM Edge Delivery Services for high-traffic marketing or corporate web properties, including authoring workflows, content pipeline configuration, and edge publishing at scale
- Demonstrated expertise with headless CMS architecture using AEM — Content Fragment models, GraphQL API design, and front-end integration with React-based SPA or native application consumers
- Strong React proficiency sufficient to evaluate, guide, and collaborate on front-end implementations that consume AEM headless APIs and Edge Delivery content
- Hands-on experience with Akamai for CDN and WAF in an AEM context — including Akamai Property Manager configuration, cache strategy and invalidation, bot mitigation rules, and origin protection
- Practical experience integrating AEM with Adobe Target for content-level A/B testing and experience targeting, and with Adobe Experience Platform (AEP) for audience-driven personalized content delivery
- Experience with AEM Assets and Dynamic Media — including DAM architecture, Dynamic Media configuration, rendition strategy, and integration with AEM Sites delivery
- Solid understanding of AEM as a Cloud Service deployment model, Cloud Manager pipelines, Dispatcher configuration, and CDN-layer architecture
- Solid Java, Sling, OSGi, and Apache Felix fundamentals for AEM platform-level development and configuration
- Comfortable working within enterprise CI/CD pipelines and collaborative source control workflows (Azure DevOps, Git/GitHub)
- Proficiency with AI-assisted development and architecture tooling (Claude, GitHub Copilot, or equivalent) as a daily practice
- Ability to operate authoritatively as a technical decision-maker — capable of setting direction, defending architectural choices, and aligning cross-functional stakeholders
- Strong systems thinking across the full CMS delivery stack — from content modeling through to CDN edge delivery and security
- Clear, structured written and verbal communication — capable of authoring ADRs, architectural diagrams, engineering runbooks, and presenting technical strategy to senior leadership
- Experience leading architectural reviews, RFP processes, and vendor evaluations for CMS and delivery infrastructure platforms
- Collaborative approach — effective at working across product, engineering, security, and operations teams without direct authority
- Adobe Certified Master — AEM Architect or Adobe Certified Expert — AEM Sites Developer preferred
- Prior experience leading or contributing to a CMS re-platforming or platform modernization program at enterprise scale preferred
- Experience with AEM multi-site management (MSM), multi-language rollout, and global content localization architectures preferred
What do we offer?
- Insurance Plans (Medical, Life)
- Pension/401K/RSP (country specific)
- Competitive Bonus
- Mobility Allowance
- Tuition Reimbursement
- Company Holidays
- Volunteering time
- And More…..
The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V
