Top 18 Technical support specialist Jobs in Shelton, Ct

Financial Planning Product Support Specialist
RightCapital —Shelton, CT
- $50,000 - $51,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid training
- Health insurance
Quick Apply
4d
Application Specialist I - Integrations - Req# 598
COCC —Southington, CT
- $48,110 - $65,104 a year
- Full-time
- Hybrid work
- Research
- Bachelor's degree
- US work authorization
- Wellness program
- Tuition reimbursement
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Application Specialist I- Deposits #531
COCC —Southington, CT
- $48,110 - $66,104 a year
- Full-time
- Research
- Mid-level
- Bachelor's degree
- Wellness program
- Tuition reimbursement
Quick Apply
IT Desktop Support Specialist
University of Bridgeport —Bridgeport, CT
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Senior IT Support Specialist
D-Wave Quantum Inc. —New Haven, CT
- $80,800 - $121,200 a year
- Weekends as needed
- Computer science
- 7 years
- Computer Science
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IT Specialist (FT)
Marra —Woodbridge, CT
- $19.06 - $19.57 an hour
- Full-time
- Microsoft Outlook
- Windows
- Driver's License
- Profit sharing
- Paid jury duty
IT Specialist
Hyperfine —Guilford, CT
- $33 - $38 an hour
- Weekends as needed
- Computer science
- Computer Science
- HIPAA
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Application Support Specialist
Osaic —Meriden, CT
- $48,000 - $50,000 a year
- Full-time
- Word processing
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Customer Service Automotive Technical Specialist
FCP Euro —Milford, CT
- $24 - $30 an hour
- Full-time
- ASE Certification
- Office
- In-person
- Health savings account
- Paid holidays
Quick Apply
10d
Traveling Clinical Specialist
inSync Staffing —Milford, CT
- $60.00 - $68.63 an hour
- Contract
- Hospital
- Mid-level
- Bachelor's degree
- Continuing education credits
Quick Apply
3d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Ansonia, CT
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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Financial Planning Product Support Specialist
RightCapital —Shelton, CT
Manage a large workload of inbound chats and phone calls to aid Financial Advisors in their understanding of the platform. Vision and Dental group insurance.
$50,000 - $51,500 a year
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4d

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technical support specialist jobs near shelton, ct

Financial Planning Product Support Specialist

RightCapital -
Shelton, CT

Quick Apply

Job Details

Full-time
$50,000 - $51,500 a year
4 days ago

Benefits

Paid training
Health insurance
On-site gym
Dental insurance
401(k)
Happy hour
Paid time off
On-the-job training
Parental leave
Vision insurance
401(k) matching
Gym membership
Professional development assistance
Referral program
Food provided

Qualifications

Research
Bachelor's degree
Client services

Full Job Description

RightCapital - Join one of Connecticut's Top Ten Tech Startups!

RightCapital is an innovative financial tech startup providing a cutting edge holistic financial planning software. We were recently voted by The Daily Finance as one of Connecticut's Best Fintech companies! We started as a group of entrepreneurs working from a garage in Connecticut to now having the 3rd largest financial planning technology company in the US. We have seen tremendous growth within this space, and have our eyes squarely set on growing this company to the best it can be as we help Financial Advisors add value to their clients!

Product Support Specialist – join our talented Support Team
As part of our Product Support Team, you will be working with our customers, Financial Advisors in helping them to utilize our software to create financial plans for their clients. With a 98% customer satisfaction rate, we take great pride in assisting our customers each and every day.

This is an excellent opportunity for someone who is interested in breaking into the Financial Planning /Technology industry. We provide the necessary training and coaching to help get you up to speed to assist advisors in analyzing financial plan data. Each day you are surrounded by a supportive team with the knowledge and desire to help you succeed. This role, and your interactions with various departments, opens up more opportunities within the company as you are ready to grow your career!

https://vimeo.com/1138563742

PRIMARY RESPONSIBILITIES:

Assist Financial Advisors by answering a variety of in-depth questions on RightCapital’s financial planning software.
Manage a large workload of inbound chats and phone calls to aid Financial Advisors in their understanding of the platform.
Research, troubleshoot, and submit tickets to our aggregation provider and follow through to resolution.
Expand your financial planning and product knowledge through ongoing coaching sessions with our Training Team.
Work closely with our Product Support Leads to further develop your research, problem-solving, and written and verbal communication skills.
Stay up to date with frequent product enhancements and new features by participating in training sessions, reading help center materials, and testing functionality.

BENEFITS

Exciting, welcoming, and challenging work environment
Multiple career path options
Eligible for an annual bonus of up to $1,500
Group medical health insurance – multiple options with generous subsidies
Vision and Dental group insurance
401(k) Plan with 100% employer match up to 3%, then 50% employer match from 3-5%
$1,200 annual wellness fund that allows employees to improve all aspects of their wellbeing
Free onsite gym membership
Free weekly team breakfast and lunch
Flexible vacation (no limit)
Fun and social outings, including happy hours and team building events
Casual dress code
Pet friendly office

QUALIFICATIONS

1+ years of experience in a client services/ customer service/ support role preferred
Financial services experience preferred
Bachelor's Degree (in fields such as in Finance, Economics, Business Administration, Business Information Systems, Mathematics, Statistics) preferred
FINRA Securities Industry Essential (SIE) or similar is a plus

SKILLS

Excellent verbal and written communication skills
Ability to gather and analyze information to solve problems; willing to look for efficiencies that can be made to improve the customer experience and internal processes
Motivated self-starter who can effectively interact with team members
Organized with strong time management skills
Proficiency with Microsoft Office suite of applications (Excel, Outlook, etc). Experience with MAC iOS preferred

LOCATION & MISC INFO
Shelton, CT
Job Type: Full-time
Pay: $50,000 base per year plus $1,500 bonus potential

Job Type: Full-time

Pay: $50,000.00 - $51,500.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Education:

Bachelor's (Required)

Experience:

Client services: 1 year (Preferred)

Location:

Shelton, CT 06484 (Preferred)

Ability to Commute:

Shelton, CT 06484 (Required)

Ability to Relocate:

Shelton, CT 06484: Relocate before starting work (Required)

Work Location: Hybrid remote in Shelton, CT 06484

Quick Apply

Refine Your Search

technical support specialist jobs in shelton, ct

Financial Planning Product Support Specialist

Application Specialist I - Integrations - Req# 598

Application Specialist I- Deposits #531

IT Desktop Support Specialist

Senior IT Support Specialist

IT Specialist (FT)

IT Specialist

Application Support Specialist

Customer Service Automotive Technical Specialist

Traveling Clinical Specialist

Seasonal, Operations Technical Specialist (Part Time)

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