Top 271 Support specialist Jobs in Shelton, Wa

IT Helpdesk Support Specialist II
BrightWire Networks —Olympia, WA
- $45,000 - $50,000 a year
- Full-time
- Background check
- Maintenance
- Mid-level
- Health insurance
- Vision insurance
Information and Referral Specialist-Mason County
Community Action Council of Lewis, Mason, and Thurston Counties —Shelton, WA
- $25.22 - $28.53 an hour
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
5d
Peer Services Specialist—PREE/Supported Employment
Peer Washington —Olympia, WA
- $22.07 - $24.18 an hour
- Full-time
- Background check
- Addiction Medicine
- Military
- AD&D insurance
- Disability insurance
Quick Apply
2d
Recovery Specialist I - Mental Health 264
Telecare Corporation —Shelton, WA
- $17.13 - $24.12 an hour
- Overnight shift
- Inpatient
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Recovery Specialist II - Mental Health 264
Telecare Corporation —Shelton, WA
- $19.67 - $27.75 an hour
- Overnight shift
- Bachelor of Science
- Adults
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Substance Use Disorder Professional (SUDP) - FLOAT
American Behavioral Health Systems Inc —Shelton, WA
- $31 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Paid training
- AD&D insurance
Quick Apply
Recovery Specialist I On Call - Acute Mental Health 264
Telecare Corporation —Shelton, WA
- $17.13 - $24.12 an hour
- Part-time
- Adults
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
Quick Apply
6d
Sustainability Specialist
ECOS —Lacey, WA
- $25 - $28 an hour
- Urgently hiring
- Microsoft Outlook
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
Recovery Specialist II On Call - Acute Mental Health 264
Telecare Corporation —Shelton, WA
- $19.67 - $27.75 an hour
- 12 hour shift
- Acute care
- Bachelor of Science
- Adults
- Paid holidays
- Health insurance
Quick Apply
Professional Caregiver CNA or HCA
SYNERGY HomeCare —Olympia, WA
- $23 - $27 an hour
- 8 hour shift
- Driver's License
- CNA
- Entry level
- Paid training
- Disability insurance
Quick Apply
Retail Tax Expert
Intuit —Olympia, WA
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
Tax Professional – Retail
Intuit —Olympia, WA
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
9d
Tax Expert - TurboTax Store (Seattle)
Intuit —Olympia, WA
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
Tax Professional - TurboTax Store
Intuit —Olympia, WA
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
9d
ESD 113- Communications Specialist
Capital Region ESD 113 —Tumwater, WA
- $35.18 - $42.77 an hour
- 8 hour shift
- In-person
- Visual & Performing Arts
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
Senior Tax Expert – Retail
Intuit —Olympia, WA
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
Senior Tax Professional – In-Store
Intuit —Olympia, WA
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
Experienced Tax Expert – In-Store
Intuit —Olympia, WA
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
Psychiatric NP Psychotherapy Specialist (must reside Oregon, Washington, Utah or Idaho)
Skycloud Mental Health —Washington State
- From $115,000 a year
- Full-time
- Remote
- LMFT
- Spanish
- Psychiatry
- Health insurance
- 401(k)
Quick Apply
2d
In-home Sales Professional
North Creek Roofing —Olympia, WA
- $150,000 - $250,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Customer service
- Paid training
- AD&D insurance
Quick Apply
10d

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IT Helpdesk Support Specialist II

BrightWire Networks -
Olympia, WA

Apply Now

Job Details

Full-time
$45,000 - $50,000 a year

Benefits

Health insurance
Vision insurance

Qualifications

Root cause analysis

Full Job Description

We’re looking for a full-time IT Helpdesk Support Specialist II to help us support our clients providing a world class service within our SLAs using a passionate and positive approach to the job. You will be responsible for assisting in the setup, maintenance and support of all end user computers, phones, peripherals. You will also assist end users with any support needs or questions they may have.

WHAT YOU’LL DO:

Provide first and second tier remote troubleshooting, training and tech support to end users
Set up, configure and troubleshoot computers, printers and peripherals
Perform installs and updates on business software platforms
Quickly learn Brightwire’s process’ and procedures as well as clients
Work tickets escalated tickets that may be more complex or require tier 2 access
Maintain accurate client network documentation
Communicate in an open, engaging and helpful tone across all channels including email (tickets), chat, phone calls
Tailor communication style and troubleshooting delivery to match knowledge or skill level of end user
Coordinate incident resolution with third parties and vendors
Communication with clients to keeping them informed of incident progress, notifying them of impending changes or agreed outages
Identify and surface trends of client issues with a focus on potential solutions

WHAT YOU’LL NEED:

Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
Client Focus: demonstrates a desire to proactively help and serve clients and other team members meet their needs
Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up
Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
Self-Development: is personally committed to, and actively works to continuously improve
Google-fu: if you don’t know the answer you are an expert at using the right key words to find it

WHO YOU ARE:

Tenacious. You are determined to succeed, and you are motivated by the success of clients, colleagues and the community.
Curious. You are always learning and seeking ways to make things better.
Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
Helpful. You have a passion for extraordinary customer service and helping others.

Share our values: We strive to create an unrivaled, evolving business of service that inspires and empowers people to be extraordinary.

Be of Service: We are of service to our clients, to one another and to BrightWire. We’re here to help.

Be Accountable: We build authentic relationships through transparent communication and by following through on our commitments.

Be Evolving: We are determined to grow through continuous improvement

Be Extraordinary: We don’t settle for average. We strive to be consistently extraordinary in everything we do

We are dedicated to building a diverse team, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. If this who you are you belong here.

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

What We Offer…

We generously compensate and reward a strong work ethic and your ability to provide consistently excellent results.
Generous Medical Insurance for yourself and your family
Vision Insurance
Matching retirement fund contributions
Three weeks annual time off
Performance bonuses

Job Type: Full-time

Salary: $45,000.00 to $50,000.00 /year

Application Questions:

How many years of IT Helpdesk Support experience do you have?
How many years of relevant experience do you have?
Are you willing to undergo a background check, in accordance with local law/regulations?
Are you authorized to work in the following country: United States?

BrightWire Networks
Category: Technical
Created: 04-07-2020
Work city: Olympia, WA

Apply Now

Refine Your Search

support specialist jobs in shelton, wa

IT Helpdesk Support Specialist II

Information and Referral Specialist-Mason County

Peer Services Specialist—PREE/Supported Employment

Recovery Specialist I - Mental Health 264

Recovery Specialist II - Mental Health 264

Substance Use Disorder Professional (SUDP) - FLOAT

Recovery Specialist I On Call - Acute Mental Health 264

Sustainability Specialist

Recovery Specialist II On Call - Acute Mental Health 264

Professional Caregiver CNA or HCA

Retail Tax Expert

Tax Professional – Retail

Tax Expert - TurboTax Store (Seattle)

Tax Professional - TurboTax Store

ESD 113- Communications Specialist

Senior Tax Expert – Retail

Senior Tax Professional – In-Store

Experienced Tax Expert – In-Store

Psychiatric NP Psychotherapy Specialist (must reside Oregon, Washington, Utah or Idaho)

In-home Sales Professional

I want to receive the latest job alert for support specialist in shelton, wa

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