Top 194 Customer advocate Jobs in Shelton Ct

DDS Case Manager
GOODWILL OF WESTERN & NORTHERN CONNECTICUT —Bridgeport, CT
- $19 an hour
- Full-time
- Customer service
- HIPAA
- Mid-level
- Paid training
- 403(b) matching
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Program Specialist
Kuhn Employment Opportunities —Meriden, CT
- $21.42 an hour
- Full-time
- Microsoft Word
- Background check
- Customer service
- Health insurance
- Dental insurance
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8d
Customer Advocate-Shelton, CT/Hybrid
Budderfly —Shelton, CT
- $63,000 - $65,000 a year
- Hybrid work
- Sales
- Mid-level
- Office
- Disability insurance
- Health insurance
1d
Customer Service Manager
BIC —Shelton, CT
- Hybrid work
- Analysis skills
- Supervising experience
- Bachelor's degree
Supervisor, Customer Service
Aquarion Water Company —Monroe, CT
- $80,000 a year
- Seasonal
- Hybrid work
- Pass drug screening
- Mid-level
- Windows
10d
PFAS Registrar
Yale New Haven Health —Bridgeport, CT
- Full-time
- Medical office experience
- Mid-level
- 3 years
Patient Relations Specialist
Yale New Haven Health —New Haven, CT
- Full-time
- Nursing
- Hospital
- Computer literacy
Patient Support Advocate
ABM Industries —New Haven, CT
- $23 an hour
- Full-time
- Hospital
- Word processing
- Writing skills
GSA
Yale New Haven Health —New Haven, CT
- Full-time
- Float pool
- Hospital
- High school diploma or GED
Graduate Admissions Officer
University of Bridgeport —Bridgeport, CT
- Full-time
- Microsoft Office
- Bachelor's degree
- Communication skills
- Health insurance
- Dental insurance
2026-27 CT Student Services Manager of Culture
Achievement First (Non-Teaching) —New Haven, CT
- $62,896 - $82,065 a year
- Full-time
- Customer service
- Mid-level
- Administrative experience
- 403(b) matching
- Health insurance
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26-27 CT Student Services Manager of Data
Achievement First (Non-Teaching) —New Haven, CT
- $62,896 - $82,065 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- 403(b) matching
- Health insurance
Quick Apply
LPN - Patient Relations Coordinator
Cambridge Health & Rehabilitation Center —Fairfield, CT
- Full-time
- English
- High school diploma or GED
- Conflict management
- Retirement plan
Brand Ambassador
Sandpiper Productions —New Haven, CT
- $62,400 - $72,800 a year
- Weekends as needed
- Bar
- 21 years or older
- Reliable transportation
- Flexible schedule
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Service Concierge
Ocean Honda Milford —Milford, CT
- $18 - $21 an hour
- Full-time
- Dealership
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
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Patient Financial Access Specialist
Yale New Haven Health —Bridgeport, CT
- Part-time
- Computer literacy
- Medical office experience
- Mid-level
Annex Case Management Aide
Columbus House —New Haven, CT
- $19 an hour
- Email
- 18 years or older
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
26-27 CT Office Coordinator
Achievement First (Non-Teaching) —New Haven, CT
- $20 - $25 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- 403(b) matching
- Health insurance
Quick Apply
Screening Solutions Specialist
Abbott Laboratories —Hamden, CT
- $61,300 - $122,700 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Tuition reimbursement
4d
BMW Sales Swap Driver
JB ASSOCIATES OF WATERTOWN LLC —Waterbury, CT
- $17 an hour
- Dealership
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply

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DDS Case Manager

GOODWILL OF WESTERN & NORTHERN CONNECTICUT -
Bridgeport, CT

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Job Details

Full-time
$19 an hour

Benefits

Paid training
403(b) matching
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
Employee discount
403(b)
Professional development assistance
Opportunities for advancement
Life insurance
Referral program

Qualifications

Driver's License
Desktop applications
Computer skills

Full Job Description

Goodwill of Western and Northern Connecticut is seeking innovated, outgoing individuals with a great passion for helping others.

As a DDS Case Manager, you would be coordinating and performing case management for residential program participants and other participants who receive funding/service provided by Dept. of Developmental Services (DDS).

$1,000 Sign-On Bonus: Receive $500 after 6 months of successful employment, plus an additional $500 at one year of employment!

Schedule: Monday thru Friday 8am-4pm

Location: Onsite in Bridgeport, CT

What Goodwill can offer you:

Opportunities for career advancement
Company-paid professional development and training
A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
These benefits available 1st of the month, following 60 days of employment
Two (2) weeks’ vacation, four (4) personal days, and nine (9) days of sick time
Up to $3,000 in qualified Tuition Reimbursement
Nine (9) Paid holidays
403(b) Retirement Savings Plan, including Employer Match
50% Employee Discount
Anniversary Rewards - $50 Swag Store credit at year one, with bigger financial rewards every 5 years after.
$200 Referral Program (for every candidate hired that you refer to Goodwill)

Responsibilities:

Provides case management to all individuals in the DDS IHS (In Home Supports) and other DDS funded individuals as assigned.
Assists participants in accessing all community resources and benefits available including financial, counseling and housing programs.
Develops, implements, and monitors annual service plans (ISP’s) for all residential participants.
Assures compliance with all participants’ funding sources.
Performs monthly record review for all assigned DDS participants to assure CARF compliance.
Communicates with participants’ families, advocates, staff and other persons affiliated with programs on a regular basis to ensure customer satisfaction.
Coordinates medical appointments for all participants and ensures communication with nursing agencies and funding sources.
Ensures that all required documentation is completed to both DDS and CARF standards.
Monitors utilization rates to ensure that participant needs are met.
Schedules and supervises staff. Maintains accurate schedules for all participants, ensuring changes are made as they occur.
Actively participates in agency activities/trainings as required/requested by supervisor.
Attends all necessary team meetings and promotes open communication between Goodwill staff and outside funders, clinicians, etc.
Completes ongoing (Therap) case notes, meeting minutes, monthly reports and other paperwork as required to fully document progress and activities of assigned program participants.
Promotes full community and social integration of program participants.
Assures compliance with residential filing/record-keeping systems (Master Files).
Under the HIPAA Privacy Rule, this position has access to program participants’ Protected Health Information (PHI).
Oversee and ensure compliance with HIPAA, CARF and all other relevant federal, state and local regulations.

Position Requirements:

Bachelor’s degree in Human Services, Psychology or related field preferred but not required.
Minimum 1 year of experience in case management.
An equivalent combination of education and experience may be considered.
Experience in the human services field and direct care are a plus.
Excellent verbal, written, organizational and administrative skills.
Solid computer application skills.
Current Connecticut Driver’s License, satisfactory motor vehicle check, and daily use of a reliable/insured vehicle.
Willingness to obtain and maintain medication certification, CPR and PMT certifications.

Start your journey with Goodwill today by applying at gwct.org/about/work-here

Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching

Monday - Friday 8am to 4pm

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Refine Your Search

customer advocate jobs in shelton ct

DDS Case Manager

Program Specialist

Customer Advocate-Shelton, CT/Hybrid

Customer Service Manager

Supervisor, Customer Service

PFAS Registrar

Patient Relations Specialist

Patient Support Advocate

GSA

Graduate Admissions Officer

2026-27 CT Student Services Manager of Culture

26-27 CT Student Services Manager of Data

LPN - Patient Relations Coordinator

Brand Ambassador

Service Concierge

Patient Financial Access Specialist

Annex Case Management Aide

26-27 CT Office Coordinator

Screening Solutions Specialist

BMW Sales Swap Driver

I want to receive the latest job alert for customer advocate in shelton ct

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