Top 18 customer support coordinator Jobs in shelton ct

Client Support and Scheduling Coordinator
Extra Duty Solutions —Shelton, CT
- $20 - $23 an hour
- Full-time
- Computer literacy
- Office
- Bachelor's degree
- Paid training
- Paid holidays
Quick Apply
17h
Customer Experience and Service Coordinator
Closets By Design Connecticut West —Bethel, CT
- $22 - $25 an hour
- Urgently hiring
- Office
- Driver's License
- Data entry
- Health insurance
- Dental insurance
Quick Apply
Client Support Coordinator
Cortica - Neurodevelopmental —Trumbull, CT
- $21.17 - $26.47 an hour
- Sanitation
- Administrative experience
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
6d
Customer Support Coordinator - Dispatcher
NorcomCT —Naugatuck, CT
- $25 - $36 an hour
- Online Application
- Background check
- Clean driving record
- Microsoft Excel
- Profit sharing
- Disability insurance
Quick Apply
Field Service Coordinator
Aquarion Water Company —Bridgeport, CT
- $26 - $28 an hour
- Monday to Friday
- Mid-level
- Office
- Analysis skills
Full Time HVAC Service Coordinator
Century Mechanical Holdings —Milford, CT
- $20 - $26 an hour
- Full-time
- Mid-level
- Office
- Electrical experience
- Health insurance
- Dental insurance
Quick Apply
HVAC Service Coordinator Connecticut Air
Century Mechanical Holdings —Milford, CT
- $20 - $26 an hour
- Full-time
- Mid-level
- Electrical experience
- HVAC
- Health insurance
- Dental insurance
Quick Apply
HVAC Service Coordinator - $20-26ph + Benefits
CM-CONNECTICUT LLC —Milford, CT
- $20 - $26 an hour
- Full-time
- Mid-level
- Office
- Electrical experience
Quick Apply
Account Coordinator
Rebel Interactive Group —Cheshire, CT
- Mid-level
- Office
- In-person
- Paid time off
Client Support Coordinator
FAMILY OPTIONS INC —Prospect, CT
- $18.00 - $19.25 an hour
- Part-time
- CPR Certification
- Basic math
- English
- Paid training
- Paid time off
Student Technical Support Coordinator
University of New Haven —West Haven, CT
- Full-time
- Mid-level
- Residential
- 3 years
- Paid holidays
- Health insurance
Quick Apply
2d

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Client Support and Scheduling Coordinator

Extra Duty Solutions -
Shelton, CT

Quick Apply

Job Details

Full-time
$20 - $23 an hour
17 hours ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program

Qualifications

Computer operation
Managing customer accounts
Email customer support
Phone communication
Bachelor's degree
Organizational skills
Customer issue escalation
Technical troubleshooting support
Handling account queries
Phone call management

Full Job Description

Job Title: Client Support and Scheduling Coordinator

Location: Shelton, CT 06484 (in office)

Schedule: Sunday-Thursday 4 PM-12 AM or Monday-Friday 4 PM-12 AM

The Monday- Friday role requires working one weekend every eight weeks, along with one holiday per year. You will receive two days off (of your choosing) the week of your assigned weekend.

About Extra Duty Solutions

Extra Duty Solutions (EDS) is a fast-growing company that helps law enforcement agencies, fire departments, and other public safety organizations manage extra duty programs efficiently. We handle scheduling, payroll, invoicing, risk mitigation, and the supporting technology so agencies can focus on public safety instead of administrative work. Since 2016, EDS has expanded nationwide and earned a reputation for reliable service, strong customer partnerships, and a platform built specifically for the complexities of public safety operations.

At Extra Duty Solutions, we offer a competitive benefits package, including:

Three Weeks PTO/Sick time
Paid Holidays
Floating Holidays
Life Insurance
Paid Training
Health, Dental, and Vision insurance
Matching 401(k)
Paid Lunch Break

We are a fast-growing company that offers significant opportunities for growth and career advancement.

Job Overview:

As a Coordinator, you will play a crucial role in managing client interactions and scheduling security details. This position demands excellent organizational skills and a professional presence.

Key Responsibilities:

Client Interaction: Engage with clients who need to hire extra duty police officers. Handle account and billing questions, specific detail inquiries, and related issues.
Scheduling: Utilize our scheduling software to arrange requested security details.
Communication: Interact with police officers and police department command staff via email and phone to answer questions and solve problems.
Customer Follow-up: Ensure customer satisfaction with service levels and prompt payment of invoices.

Qualifications:

Organization: Ability to manage multiple calls and emails from different police departments daily, ensuring no interactions are missed.
Professionalism: Maintain a professional demeanor on the phone.
Technical Skills: Basic computer skills, including proficiency in MS Office and the ability to use basic software packages.
Preferred Experience: Interest or experience in law enforcement, and prior experience managing people and accounts is a plus.
Education: Bachelor's degree preferred.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

Are you okay with working in an office? The position is in the office.

Education:

Bachelor's (Preferred)

Ability to Commute:

Shelton, CT 06484 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in shelton ct

Client Support and Scheduling Coordinator

Customer Experience and Service Coordinator

Client Support Coordinator

Customer Support Coordinator - Dispatcher

Field Service Coordinator

Full Time HVAC Service Coordinator

HVAC Service Coordinator Connecticut Air

HVAC Service Coordinator - $20-26ph + Benefits

Account Coordinator

Client Support Coordinator

Student Technical Support Coordinator

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