Description:
Little Creek Casino Resort Vision and Mission Expectations: Little Creek Casino Resort team members display their best performance with professional and energetic behavior to promote us as the friendliest casino to our distinguished guests and the best place to work with quality jobs in the region to our team members.
SUMMARY
The Food Expeditor is a crucial role in ensuring that our restaurant operations run smoothly. This role is responsible for acting as the liaison between the kitchen and the front-of-house team, expediting food orders, and ensuring quality and prompt service. Success in this role contributes significantly to Little Creek Casino Resort's mission of exceeding guest expectations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Coordinate the flow of food orders from the kitchen to the servers.
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Ensure that orders are accurate and meet quality standards.
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Assist in the final preparation of dishes.
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Act as a liaison between FOH and BOH
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Manage and organize To-Go/Delivery supplies.
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Inspect the premises for quality and sanitation standards.
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Practice and uphold LCCR’s “7 Waterways” of best guest practices.
SUPERVISORY RESPONSIBILITIES
No direct reports – requires the ability to make independent decisions.
ESSENTIAL BEHAVIORAL EXPECTATIONS
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Maintain confidentiality.
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Accountable to team members and the organization, for example, attends all meetings and trainings.
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Display sensitivity to Native American Culture and actively seek to learn more about the Squaxin Island Tribe.
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Operate within the parameters of the Little Creek Casino Resort Human Resources’ policies, departmental policies, and all other applicable regulations.
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Practice, support, and maintain the mission, vision, and values of Little Creek Casino Resort (LCCR).
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Perform other work-related duties as assigned to support the success of LCCR.
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Learn and implement LCCR’s “7 Waterways” of best guest practices.
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Build upon and diligently practice personal emotional intelligence, including self-awareness, self-management, self-regulation, social awareness, and relationship management.
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Demonstrate emotional intelligence in your explicit behaviors in your interpersonal work relationships with all team members, managers and supervisors, and our guests.
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Uphold LCCR values of focusing on engagement, strengths, and emotional intelligence.
PERSONAL COMPETENCIES
We foster a team-oriented environment at LCCR and depend on Expediter to represent our enterprise in a courteous and professional manner with special attention to ensuring efficient and accurate food service that enhances the guest experience.
Adaptability
The ability to adjust to changing conditions and expectations in a fast-paced environment, demonstrating resilience and a positive attitude when faced with unexpected challenges.
Detail-Oriented Focus
Pays meticulous attention to detail in every task, from ensuring the accuracy of food orders to adhering to quality and sanitation standards, thereby maintaining high levels of customer satisfaction.
Effective Communication
Possesses excellent verbal communication skills, crucial for liaising between the front-of-house and back-of-house staff, and able to convey messages clearly and efficiently under high-pressure situations.
Time Management
Demonstrates strong organizational and time-management skills, able to prioritize tasks effectively to ensure that all orders are prepared and served in a timely manner, enhancing customer experience.
Team Collaboration
Excels in a team-oriented setting, displaying willingness to assist colleagues and contribute to a positive work environment, which is aligned with Little Creek Casino Resort's vision and mission.
S.I.G.E. TRIBAL - STATE COMPACT & ACCOUNTING & INTERNAL CONTROL
DUTIES AND RESPONSIBILITIES
Responsible for internal control and compact compliance regarding operations and ensure compliance with regulation of the Tribal Gaming Commission.
Requirements:
QUALIFICATIONS
Knowledge, Skills, and Abilities
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.
Language Skills
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Ability to read, analyze, technical procedures, or governmental regulations.
- Ability to write.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
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Ability to work with mathematical concepts, add, subtract, multiply and divide.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability
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Ability to make quick, effective decisions.
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Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
EDUCATION AND/OR EXPERIENCE
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High School diploma or equivalent
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Minimum 3 years’ experience in food and beverage industry
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Experience in a fast-paced restaurant setting is preferred.
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Experience with the casino industry a plus.
Certificates, Licenses, Registrations
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Ability to acquire Class II Gaming License issued from Squaxin Island Gaming Commission
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Current Washington State Food Worker Card
- Class 12 Mixologist/Class13 Alcohol Server Permit
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to stand, walk; and use hands to finger, handle, or feel.
The employee frequently is required to reach with hands and arms and talk or hear.
The employee must regularly lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is frequently exposed to tobacco fumes.
The noise level in the work environment is usually moderate to loud.
