Top 18 Technical support Jobs in Sheridan, Wy

Work Station Technician II
Sheridan Memorial Hospital —Sheridan, WY
- Full-time
- Computer Science
- 5 years
- Writing skills
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3d
IT - Information Technology Technician
WWC Engineering —Sheridan, WY
- $23 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Health savings account
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IT Help Desk Technician
Elite Recruiting & Consulting Services —Sheridan, WY
- Full-time
- Computer science
- Computer Science
- Mid-level
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Technical Support Specialist - Residential
VISIONARY COMMUNICATIONS LLC —Sheridan, WY
- $19.23 - $21.00 an hour
- Full-time
- Computer literacy
- Windows
- Residential
- Paid parental leave
- AD&D insurance
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12d
Computer Specialist
Northern Wyoming Community College District —Sheridan, WY
- $16.11 - $24.16 an hour
- Online Application
- Classroom
- Data analysis skills
- Research
- Health insurance
- Tuition reimbursement
9d
(Student Position) Information Technology
Northern Wyoming Community College District —Sheridan, WY
- $12 an hour
- Classroom
- Computer literacy
- Windows
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
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IT - Information Technology Technician
WWC Engineering —Sheridan, WY
An industry-recognized Help Desk Certification and experience in a help desk environment will provide a solid foundation for addressing technical inquiries.
$23 - $25 an hour
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IT Help Desk Technician
Elite Recruiting & Consulting Services —Sheridan, WY
Strong customer service skills with the ability to explain technical concepts to non-technical users. Associate's or Bachelor's degree in Information Technology…
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Bench Technician
Data Path Inc —Dublin, OH
You'll also help support the team by answering support calls and picking up ticket overflow as needed. Communicating clearly with both technical and non-…
$19 - $21 an hour
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3d
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
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technical support jobs near sheridan, wy

Work Station Technician II

Sheridan Memorial Hospital -
Sheridan, WY

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Job Details

Full-time
3 days ago

Qualifications

Desktop computer repair
Network troubleshooting
Laptop (troubleshooting support)
Word embeddings
Hardware maintenance
Operating system updates
Printer (troubleshooting support)
Software installation
Server updates
Patch management
Computer hardware
Desktop (troubleshooting support)
Computer management
Resolving technical support tickets
Desktop applications
Handling customer service requests
Application Maintenance
Productivity software
Desktop administration
Peripheral hardware support

Full Job Description

ABOUT SHERIDAN MEMORIAL HOSPITAL
Sheridan Memorial Hospital is a progressive, state-of-the-art facility nestled beneath the Big Horn Mountains in beautiful Northeast Wyoming. Founded over 100 years ago, Sheridan Memorial is licensed for 88 beds with over 60 physicians who provide primary medical care and specialty care in more than 15 areas. We are proud of our more than 700 employees who provide personalized, patient-centered care in a healing environment. When people think of excellent healthcare, they think of Sheridan.

JOB SUMMARY
The Information Systems Department is dedicated to making information quickly and easily available to facilitate health care providers in giving the highest quality care. As a part of the Information Systems team, the Workstation Technician assists staff at local and remote locations with technical support of desktop computers, applications, and related technology. Support includes installation and testing of computer systems and peripherals within established guidelines. This position must be able to capture and understand reported issues and independently identify proper solutions.

ESSENTIAL DUTIES/RESPONSIBILITIES

Highly Visible member of the Information Systems Team.

Leads with Humility while putting customer service first.

Maintains Workstation Hardware Inventory

Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from users.

Independently performs a variety of computer systems administration and support tasks, including the following: Desktop and workstation support, PC hardware and software troubleshooting, hardware/software installation, utilize remote maintenance tools to solve first and second-level technical support calls, may include low-to-mid level network and application administration functions.

Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software.

Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.

Performs a variety of project tasks and requires good communications skills with the ability to work with users diplomatically and skillfully.

Works with procurement staff to purchase hardware and software.

Other duties as required.

MINIMUM REQUIREMENTS - Education / Experience / License and Certifications

An Associate’s degree in Management Information Systems (MIS), Computer Science or a related field, preferably supplemental by advanced course work in MIS; or any equivalent combination of experience, education and training which provides the desired knowledge, skills and abilities.

Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs.

Experience installing software, patches, updates on Desktops, Laptops, and Servers.

Experience troubleshooting basic network, software, printing problems.

Qualifications: The ideal candidate would require the following qualifications: A+ or MCSE

Five years of experience supporting Window Operating Systems and desktop/laptop PCs.

Additional Skills

Ability to communicate in English; both verbally and in writing

Good communication skills

Excellent customer service skills

Knowledge of Word, Excel, PowerPoint and Access expected

Efficient use of MHSC help desk application is required

High attention to detail and accuracy.

Ability to organize and prioritize tasks.

Customer Service Experience, required.

Specific demands not listed: Possible exposure to blood and or body fluids / infectious disease / hazardous waste requiring the use of Personal Protective Equipment. Exposure to odorous chemicals / specimens and Latex products. Pre-employment drug and alcohol screening is required.

Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or protected veteran status. If you would like more information about your EEO rights as an applicant under the law, please click here.

Location: Sheridan Memorial Hospital · Information Systems and Informatics
Schedule: Full Time, Days, M-F 8-5

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Refine Your Search

technical support jobs in sheridan, wy

Work Station Technician II

IT - Information Technology Technician

IT Help Desk Technician

Technical Support Specialist - Residential

Computer Specialist

(Student Position) Information Technology

Construction Technical Specialist - Autodesk FORMA ( ACC )

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