Top 4 Guest service agent Jobs in Sherman, Tx

Front Desk Agent
Holiday Inn Express and Suites —Anna, TX
- $14 - $16 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Paid time off
- Employee discount
Quick Apply
Wyndham Garden Anna - Front Desk Agent
Aimbridge Hospitality —Anna, TX
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- Free parking
- AD&D insurance
8d
Hotel Front Desk Receptionist
Americas Best Value Inn Bonham —Bonham, TX
- From $11 an hour
- Part-time
- Spanish
- Customer service
- English
- Employee discount
- Flexible schedule
Quick Apply
7d

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Wyndham Garden Anna - Front Desk Agent
Aimbridge Hospitality —Anna, TX
The hotel also offers meeting rooms, a convenience store, and 24/7 front desk support. High school diploma or equivalent; experience in a hotel or related field…
8d

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Overnight Guest Service Agent - Hilton Columbus Downtown
Hilton —Columbus, OH
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.
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Guest Service Agent - Short North Luxury
Le Meridien Columbus, The Joseph —Columbus, OH
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at…

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guest service agent jobs near sherman, tx

Front Desk Agent

Holiday Inn Express and Suites -
Anna, TX

Quick Apply

Job Details

Part-time | Full-time
$14 - $16 an hour

Benefits

Paid time off
Employee discount
Flexible schedule

Qualifications

Visitor query response
Hotel and accommodations payment processing
Operator switchboards
Hotel policy compliance
Email customer support
Maintaining an organized workspace
Sales transaction processing
Greeting customers
Client inquiry handling
Processing cash transactions
Answering guest questions
Compliance with security regulations
Phone call screening
Credit card payment processing
Hotel public area cleaning
Property management systems (PMS)
Telephone systems
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Hotel daily report preparation
Hotel safety procedures
Entry level

Full Job Description

Job Summary

The Front Desk Agent is responsible for providing outstanding guest service by greeting guests, managing reservations, processing check-ins and check-outs, handling payments, and responding to guest requests. This position ensures every guest enjoys a welcoming, efficient, and comfortable stay while representing the Holiday Inn Express brand with professionalism and hospitality.

Responsibilities

Greet visitors, clients, and vendors warmly, ensuring they feel valued and attended to promptly.
Handle multi-line phone systems efficiently, directing calls accurately and professionally while providing excellent customer support.
Check guests in and out accurately using the hotel's property management system.
Answer telephone calls, emails, and guest inquiries promptly.
Make, modify, and cancel reservations.
Process guest payments and maintain accurate cash and credit card transactions.
Respond to guest requests, complaints, and concerns in a courteous and timely manner.
Provide information about hotel amenities, local attractions, and dining options.
Coordinate with housekeeping and maintenance to ensure guest rooms are ready and issues are resolved.
Maintain the cleanliness and organization of the front desk and lobby area.
Prepare daily reports and complete shift paperwork.
Follow hotel safety, security, and brand standards.
Assist with other front office duties as assigned.

Join us to be part of a vibrant team dedicated to delivering outstanding service while honing your administrative expertise!

Pay: $14.00 - $16.00 per hour

Benefits:

Employee discount
Flexible schedule
Paid time off

Work Location: In person

Quick Apply

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guest service agent jobs in sherman, tx

Front Desk Agent

Wyndham Garden Anna - Front Desk Agent

Hotel Front Desk Receptionist

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