Having trouble completing your application? For support, please call (206) 461-8430 or email [email protected].
Closing Date: Until Filled
Note on Job Location: This position will be providing group and individual services at various Neighborhood House sites in Seattle, Tukwila and Kent.
Agency Overview
At Neighborhood House (NH), our vision is a healthy, diverse, and welcoming community, free of poverty and racism, where all people thrive. We serve over 16,000 individuals in Seattle/South King County in the areas of early learning, youth development, citizenship, employment, health, housing, resource navigation, and aging adults. In addition to direct services, we use our experience and deep connection to our communities to advocate for equitable access to services, and policy changes that advance equity for all.
When one of us succeeds, we all succeed!
Neighborhood House is on a mission to becoming a multi-cultural, anti-racist agency. We are achieving this by sharing power, listening to and learning from each other and our communities, and working to repair past inequities. We are building a culture where equity is the foundation, inclusiveness is the default, and access for marginalized communities is the norm.
Our Agency Values include Community, Equity, Integrity, Relationships, and Sustainability. More information about our Agency Values can be found here.
Job Summary
Neighborhood House (NH) operates multiple education and employment programs that serve several hundred individuals and families annually. These programs provide multilingual, multicultural case management, and comprehensive employment search, placement, training, retention and career advancement support for job seekers throughout King County. This position works with job seekers of all backgrounds to assist them in securing meaningful employment, job training and career advancement opportunities.
Responsibilities
- Conduct community outreach to low-income, immigrant and refugee communities in Seattle and King County.
- Become familiar with complex funder regulations in order to determine client eligibility for employment programs.
- Conduct assessments, determine eligibility for programs and enroll individuals.
- Develop and maintain effective relationships with job seekers. Counsel job-seeking clients in vocational and employment issues. Mediate, problem-solve and coordinate individual services.
- Develop effective short and long term employment plans with clients to meet their long term goals of self sufficiency. Assist clients in finding appropriate short term training and financial assistance in high demand occupations.
- Provide job development, placement and retention services to job seekers in accordance with quarterly program goals. This may include career exploration, job matching, career progression and pathway building, and working with employers to problem solve.
- Track participant activities and achievements into client files and multiple databases in a timely manner.
- Implement performance skills curriculum and workshops with clients to support job readiness and job retention.
- Process and manage support service and/or training/tuition funds.
- Develop positive relationships with WorkSource, DSHS, colleges, community partners and employers.
- Provide employment services including: resume & cover letter review, application planning, job search skills, acting as a reference, etc.
- Actively participate in partner collaborative initiatives.
- Provide translation and interpretation support as needed.
- Provide exit coaching and retention support to participants.
- Ensure all participants achieve program milestones as outlined in the program’s contract.
- Perform other duties as assigned.
Qualifications
Minimum Qualifications
- AA degree in Human Services, Social Work, Education or a related field. Relevant experience may be accepted in lieu of a degree.
- Two to four years professional experience in case management, instruction, and/or career development services with adults, or any combination of the above which provides equivalent preparation.
- Certification/formal training in case management highly desired.
- Demonstrated understanding of local ethnic communities, labor market, local employer base, WorkSource system, social service and education institutions in King County.
- Ability to work with limited supervision and considerable self-direction.
- Ability to work effectively in a multi-cultural environment with co-workers, clients and partners.
- Ability to navigate relationships with multiple stakeholders.
- Willingness to comply with the established agency performance standards which may include: productivity/personal responsibility, customer service-orientation, embracing a team player orientation, entrepreneurial, and maintaining a professional demeanor.
- Proficient with Microsoft Office software.
Desired Qualifications
- BA/BS degree in Human Services, Social Work, Education or related field.
- Bilingual ability preferred, with English skills sufficient to communicate and prepare documents in English.
Required Credentials
- Must pass Neighborhood House background check requirements.
- Position requires Washington State bi-annual criminal background re-check.
Post-Hire on-the-job Training Requirements
- Current First Aid Certificate within 30 days of hire.
- Current CPR Certificate within 30 days of hire.
- Sexual Harassment Training within 30 days of hire.
- Child Abuse and Neglect training (within 2 weeks of hire).
Employment Practice
Neighborhood House is committed to diversity and to equal opportunity employment. As an equal opportunity employer, we support and follow federal, state and local laws prohibiting employment discrimination. Neighborhood House does not exclude, deny benefits to, or otherwise discriminate on the basis of race, age, sex, color, creed, religion, caste, disability, national origin, marital status, mental or physical ability including HIV status, height, weight, veteran status, military obligations, sexual orientation and expression of gender identity, or any other classification protected by law. Management and HR staff are committed to ensuring that all personnel decisions that affect employees, clients, volunteers, and board members are made in accordance with the equal employment opportunity principles of nondiscrimination.
For more information
Inquiries may be directed to People and Culture at (206) 461-8430 or by e-mail to [email protected].
