Top 33 Service desk analyst Jobs in Shoreview, Mn

Information Technology Support Specialist
FlexTrades —Hudson, WI
- $58,000 - $62,000 a year
- Full-time
- Hybrid work
- Background check
- English
- Mid-level
- Health savings account
- Paid holidays
Client Support Desk Analyst
defi AUTO LLC —Saint Paul, MN
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
12d
Service Desk Analyst 1
Netrio —Golden Valley, MN
- $50,000 - $60,000 a year
- Entry level
Quick Apply
HR Data Analyst / Management Analyst 4
State of Minnesota - Natural Resources Dept —Saint Paul, MN
- $34.07 - $50.53 an hour
- Online Application
- Hybrid work
- Background check
- Mid-level
- Office
- Paid parental leave
- Paid holidays
3d
Help Desk Technician I
Willdan —Minnetonka, MN
- $30 - $35 an hour
- Hybrid work
- Office
- Windows
- Microsoft Office
Quick Apply
2d
IT Service Desk Analyst
All Surfaces Inc. —Bloomington, MN
- $50,000 - $60,000 a year
- Mid-level
- Office
- Travel
Quick Apply
Operations Analyst - Human Services Program Representative 2
State of Minnesota - Human Services Dept —Saint Paul, MN
- $32.97 - $48.60 an hour
- Online Application
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Paid parental leave
- Paid holidays
6d
SOC Analyst I
HEARTLAND BUSINESS SYSTEMS LLC —Plymouth, MN
- Full-time
- Hybrid work
- Research
- Entry level
- Health savings account
- Retirement plan
Quick Apply
11d
Service Desk Analyst
Virteva —Minneapolis, MN
- $20 an hour
- Weekends as needed
- English
- Office
- Windows
- Paid parental leave
- Health insurance
Quick Apply
Service Desk Support Analyst
The Evolvers Group —Saint Paul, MN
- Contract
- Mid-level
- Windows
- High school diploma or GED
IT Service Desk Analyst
PROMED MOLDED PRODUCTS INC —Plymouth, MN
- $23.44 - $32.35 an hour
- Full-time
- Bilingual
- Azure
- Mid-level
- Profit sharing
- Health savings account
4d
Functional Business Analyst Generalist - State Prog Admin Sr
State of Minnesota - Administration Dept —Saint Paul, MN
- $28.75 - $42.16 an hour
- Online Application
- Hybrid work
- ERP systems
- Continuous improvement
- Criminal background check
- Paid parental leave
- Paid holidays
Application Support Specialist
TopLine Financial Credit Union —Maple Grove, MN
- $30.15 - $37.69 an hour
- Online Application
- Research
- Mid-level
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
6d
Data & Reporting Analyst for Post-Closing Systems / Management Analyst 3
State of Minnesota - Housing Finance Agency —Saint Paul, MN
- $28.75 - $42.16 an hour
- Online Application
- Hybrid work
- Microsoft Access
- Mid-level
- Office
- Paid parental leave
- Paid holidays
14d
Financial Systems Analyst - Management Analyst 3
State of Minnesota - Corrections Dept —Saint Paul, MN
- $28.75 - $42.16 an hour
- Online Application
- Hybrid work
- Current TB test
- Computer Science
- Salesforce
- Free parking
- Paid parental leave
4d
Epic Cadence and RTE Analyst - Remote
UnitedHealth Group —Eden Prairie, MN
- $91,700 - $163,700 a year
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Office
US LBM Lead - Business Engagement - Area
Arrow Building Center —Oakdale, MN
- $80,000 - $100,000 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
Quick Apply
Artificial Intelligence (AI) Business Transformation Analyst
Wipaire Inc —South Saint Paul, MN
- $68,894 - $103,341 a year
- Full-time
- Azure
- Computer Science
- Salesforce
- Paid holidays
- Disability insurance
Quick Apply
6d
IT Support Specialist Tier II
AIIStar Construction —Eden Prairie, MN
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Residential
- In-person
- Health insurance
- Dental insurance
Quick Apply
Business Analyst
TempWorks Software —Bloomington, MN
- $71,000 - $105,000 a year
- Research
- Mid-level
- Office
- Health savings account
- AD&D insurance

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service desk analyst jobs near shoreview, mn

Information Technology Support Specialist

FlexTrades -
Hudson, WI

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Job Details

Full-time
$58,000 - $62,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Desktop computer repair
Desktop support
Smartphone (troubleshooting support)
IT user and group management
Laptop (troubleshooting support)
iOS
Equipment troubleshooting
English
Microsoft Exchange
Windows
Printer (troubleshooting support)
Android
Technology security practices
Shipping & receiving
Email configuration (technical support)
Cloud service support
Video conferencing software
Desktop (troubleshooting support)
Computer management
Customer relationship management (CRM) systems (technically supported)
Azure AD
Conflict management
Shipping and receiving inventory management
Mobile device management
Microsoft Teams
Voice over internet protocol (VoIP) configuration
Hardware management
Telephone systems
Productivity software
Video conferences (communication methods)

Full Job Description

Job Summary:

FLEXTRADES is a rapidly growing national provider of production solutions recognized by Staffing Industry Analysts as a 2026 Best Place to Work. We are seeking a highly motivated Information Technology Support Specialist to join our team. In this role, you will be responsible for handling and providing advanced technical support for a wide range of IT-related issues. Your tasks will include setting up and troubleshooting laptop and mobile hardware, printers, video conferencing, and software connectivity. Additionally, you will play a crucial role in onboarding new hires and managing applications support. Strong technical and troubleshooting skills, certifications, and a customer-focused approach are essential for success in this position. If you are a quick learner with excellent problem-solving abilities and a passion for IT support, we invite you to join our team.

This is a Hybrid position and you must reside within driving distance of Hudson, WI

Duties & Responsibilities:

Set up and troubleshoot wired/wireless LANs and workgroup Laptops, and Mobile (Android and iOS) hardware issues, video conferencing and A/V equipment, related software.
Manage Applications and VOIP support and assist with the escalation of tickets to the IT Manager for complex issues.
Resolve connectivity issues with users both in-person and remotely.
Provision, configure, ship and support laptop hardware, mobile devices and related equipment for new hires.
Onboard and offboard users efficiently by managing account creation, access provisioning, security settings, and license allocation.
Software installation and patching.
Communicate clearly and professionally with stakeholders, following up as needed.
Effectively document support requests, updates, and resolutions in our ticketing system.
Resolve support requests in an appropriate amount of time according to our SLA.
As this role is Hybrid, you must live within a reasonable driving distance of Hudson WI office as you will be required to travel to the office on a needed basis.
All other duties as assigned.

Minimum Required Skills & Experience:

2+ year college degree in IT or equivalent technical training and work experience.
2+ years desktop support experience in a corporate help desk environment; including 1+ years in a role supporting a remote workforce.
Ability to manage hardware inventory, including shipping and receiving company assets.·
Experience in analysis, diagnosis, and resolution of computer and telephony problems for end-users.
Proficiency with computer hardware/software, including the Office product suite with Microsoft 365 Administration, Exchange (On-Prem, Hybrid, M365), Teams, SharePoint, Entra ID (Azure AD), Windows 11.
Working knowledge of Cloud-Based Applications listed above, PowerShell Scripting, configuring and supporting Mobile devices (iOS), Mobile Device Management (Atera, IBM MaaS360), printers, video conferencing and A/V equipment.
Knowledge in supporting VOIP cloud-based phone systems.
Strong customer service skills, with the ability to communicate clearly in spoken and written English.
Experience following IT Security policies and best practices.
Sound judgment, problem solving, and conflict resolution skills.
Great organizational skills and teamwork, with ability to multitask, prioritize, take detailed case notes and meet deadlines.
Interest in up scaling your professional development with courses and certifications.

Preferred Skills & Experience:

Experience with Bullhorn ATS and Salesforce CRM a strong plus.
CompTIA, MCSA, Azure cloud or Intune certifications a plus.

Compensation and Benefits Package:

Best in Class: Medical, Dental, Vision, Disability and Life Insurance coverage offered
Paid holidays, Vacation, & Birthday PTO
Company sponsored personal wellness plan
Home office equipment provided

Equal Opportunity Employer:FlexTrades is an equal opportunity/affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, including individuals with disabilities and veterans.

#PMG3

Pay: $58,000.00 - $62,000.00 per year

Benefits:

Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Hudson, WI 54016

Apply Now

Refine Your Search

service desk analyst jobs in shoreview, mn

Information Technology Support Specialist

Client Support Desk Analyst

Service Desk Analyst 1

HR Data Analyst / Management Analyst 4

Help Desk Technician I

IT Service Desk Analyst

Operations Analyst - Human Services Program Representative 2

SOC Analyst I

Service Desk Analyst

Service Desk Support Analyst

IT Service Desk Analyst

Functional Business Analyst Generalist - State Prog Admin Sr

Application Support Specialist

Data & Reporting Analyst for Post-Closing Systems / Management Analyst 3

Financial Systems Analyst - Management Analyst 3

Epic Cadence and RTE Analyst - Remote

US LBM Lead - Business Engagement - Area

Artificial Intelligence (AI) Business Transformation Analyst

IT Support Specialist Tier II

Business Analyst

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