Top 112 Hospitality Jobs in Sidney, Ny

Guest Experience Manager
Gilbertsville Farmhouse Inc. —South New Berlin, NY
- From $30 an hour
- Weekends as needed
- Mid-level
- Mentoring
- In-person
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9d
Vacation Travel Advisor
Rich Products Corporation —New York State
- $44,030 - $59,570 a year
- Sales
- Mid-level
- Quality control
- Health insurance
- Paid time off
Barista I - Hartwick College
Aramark —Oneonta, NY
- $16.50 an hour
- Fair chance
- Entry level
- Disability insurance
- Health insurance
Cafe Team Member
Autumn cafe restaurant —Oneonta, NY
- $23.19 - $27.93 an hour
- Part-time
- In-person
- Café
- Entry level
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Front Desk Associate
Quality Inn - Oneonta —Oneonta, NY
- From $16.50 an hour
- Part-time
- Sales
- Computer literacy
- Basic math
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3d
Event Coordinator & Admin
Gilbertsville Farmhouse Inc. —South New Berlin, NY
- From $28 an hour
- 12 hour shift
- Hybrid work
- Mid-level
- Administrative experience
- Organizational skills
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9d
Process Server (Otsego, NY)
Provest LLC —Oneonta, NY
- Weekends as needed
- Driver's License
- Smartphone
- Reliable transportation
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Evening Desk Clerk
Super 8 Oneonta —Oneonta, NY
- $16.00 - $16.25 an hour
- Overnight shift
- Computer literacy
- Hotel
- Computer skills
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2h
store manager - Oneonta
Starbucks —Oneonta, NY
- $63,400 - $88,800 a year
- Weekends as needed
- Military
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
7d
Server - Bartender
Bainbridge Pub —Bainbridge, NY
- From $10.70 an hour
- Part-time
- Bar
- Entry level
- Time management
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Hospitality Programs
SUNY Delhi —Delhi, NY
- Part-time
- Classroom
- Hospitality
- Mid-level
Process Server (Chenango, NY)
Provest LLC —Norwich, NY
- Weekends as needed
- Driver's License
- Smartphone
- Reliable transportation
Quick Apply
3d
Room Attendant - Parttime
Quality Inn - Oneonta —Oneonta, NY
- From $16.50 an hour
- Part-time
- In-person
- Entry level
- Kitchen
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Breakfast Server - Part-time
Quality Inn - Oneonta —Oneonta, NY
- From $16.50 an hour
- Part-time
- Ability to lift 50 pounds
- In-person
- Restaurant
Quick Apply
Catering & Banquet Manager
Gilbertsville Farmhouse Inc. —South New Berlin, NY
- $55,000 - $65,000 a year
- Weekends as needed
- Bar
- Mid-level
- 3 years
Quick Apply
9d
Food Service Manager - Oxford
Greater Opportunities- Chenango —Oxford, NY
- $17.91 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- 403(b) matching
- Paid holidays
Quick Apply
2d
General Manager - Hospitality & Weddings
Gilbertsville Farmhouse Inc. —South New Berlin, NY
- $85,000 - $95,000 a year
- Weekends as needed
- Mentoring
- Recruiting
- Contracts
Quick Apply
9d
Restaurant Manager
Dunkin’ @ The Wolak Group - Bainbridge —Bainbridge, NY
- $19.50 - $26.26 an hour
- Part-time
- Mid-level
- Team management
- Profit sharing
- Paid holidays
Quick Apply
Restaurant Manager
Dunkin’ @ The Wolak Group - Sidney —Bainbridge, NY
- $19.50 - $26.26 an hour
- Part-time
- Mid-level
- Team management
- Quick service & fast food restaurant
- Profit sharing
- Paid holidays
Quick Apply
Experienced Wait Staff
Brooks' House of Bar-B-Q —Oneonta, NY
- From $10.70 an hour + tips
- Part-time
- 18 years or older
- No education required
- In-person
- Disability insurance
- Health insurance
Quick Apply

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Guest Experience Manager

Gilbertsville Farmhouse Inc. -
South New Berlin, NY

Quick Apply

Job Details

Full-time
From $30 an hour
9 days ago

Qualifications

Customer communication
Resort experience
Interpersonal skills
Host/hostess experience
Mentoring
Property management systems (PMS)
Empathy
Hospitality online booking platforms
Technical Proficiency

Full Job Description

Guest Experience Manager

Location: South New Berlin, New York

Position Type: Full-Time, Year-Round

Peak Weekend Schedule (May-Nov): Must have uncompromising availability for long event shifts during peak season (May – November), including mandatory 12+ hour operational days on Fridays and Saturdays.

Off-Season (Nov-April) - Flexible weekday schedule

Pay Rate: $30.00 per hour

Position Overview

Gilbertsville Farmhouse is a premier, luxury wedding and private event resort. We are seeking a warm, highly organized, and aesthetic-obsessed Guest Experience Manager to own the complete guest journey from booking to checkout.

In this dual-focus role, you will command the pre-event reservation process and serve as our primary front-of-house host on event weekends. You will lead our Guest Services team, attend to all guest inquiries and concerns, and maintain a relentless "hospitality eye" for property perfection—ensuring pillows are fluffed, outdoor seating is aligned, lighting and music reflect the perfect mood, and every corner of the estate feels stage-ready for our couples and their guests.

Key Responsibilities

1. Booking Administration & Pre-Arrival Concierge

Reservation Management: Oversee guest lodging allocations, rooming lists, and online booking portals for wedding parties and resort guests.
Pre-Arrival Communication: Serve as the primary point of contact for guests prior to arrival—answering questions, accommodating special requests, managing dietary/accessibility needs, and sending welcoming pre-arrival information.
Check-In Logistics: Prepare room keys, welcome packets, and check-in schedules to guarantee a smooth, zero-friction arrival experience.

2. Weekend Host & Guest Relations Command

Front-of-House Leadership: Command the guest check-in and checkout processes on event weekends, greeting VIPs and establishing a warm, luxury atmosphere from the moment guests step onto the property.
Guest Concierge & Issue Resolution: Act as the primary, empathetic point of contact for all on-site guest concerns or emergency requests, resolving issues swiftly with grace and a high-touch standard of service.
On-Site Coordination: Work alongside the Event Director to ensure wedding guests, families, and VIPs are informed, guided, and seamlessly transported across the property during event windows.

3. Estate Aesthetics & "The Luxury Eye"

Property Audits: Conduct continuous walkthroughs of public areas, lounges, fire pits, patios, and lodging corridors throughout the weekend to ensure 5-star presentation.
Detail Perfection: Maintain an obsession with physical presentation—fluffing pillows, aligning outdoor lounge furniture, adjusting ambient lighting and music levels throughout the day/night, and ensuring fire pits and lawn spaces are prepped and inviting.
Final Room Inspections: Perform final "guest-eye" spot checks on guest rooms following housekeeping preparation, ensuring amenities are staged perfectly before keys are handed over.

4. Guest Services Team Leadership

Staff Supervision: Direct, mentor, and lead our Guest Services Attendants and shuttle drivers during weekend operations.
Standards & Accountability: Ensure the guest services team maintains pristine uniform standards, professional demeanor, and strict adherence to resort safety and service protocols.

What Success Looks Like

5-Star Guest Satisfaction: Guests and couples consistently rave about the effortless check-in process, warm hospitality, and rapid resolution of any requests.
Pristine Estate Presentation: Public spaces remain continuously picture-perfect, cozy, and thoughtfully lit/arranged throughout the entire duration of the event weekend.
Flawless Booking Records: Rooming lists and lodging assignments are 100% accurate, eliminating double-bookings or arrival delays.
Empowered Front-of-House Team: Guest Services Attendants operate with energy, clear direction, and exceptional professionalism under your leadership.

Requirements & Qualifications

2–4+ years of experience in front desk management, boutique hotel operations, luxury concierge services, or high-end resort guest relations.
Refined Hospitality Eye: An innate passion for detail, aesthetics, ambiance, and high-touch customer service.
Technical Savvy: Proficiency with Property Management Systems (PMS), reservation software, and general digital administration tools.
Strong Interpersonal Skills: Exceptional written and verbal communication skills; calm and diplomatic under pressure.
Weekend Availability: Uncompromising weekend availability (Fridays–Sundays) throughout the peak event season (May–November), offset by a lighter administrative schedule during the winter season.

Pay: From $30.00 per hour

Work Location: In person

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Refine Your Search

hospitality jobs in sidney, ny

Guest Experience Manager

Vacation Travel Advisor

Barista I - Hartwick College

Cafe Team Member

Front Desk Associate

Event Coordinator & Admin

Process Server (Otsego, NY)

Evening Desk Clerk

store manager - Oneonta

Server - Bartender

Hospitality Programs

Process Server (Chenango, NY)

Room Attendant - Parttime

Breakfast Server - Part-time

Catering & Banquet Manager

Food Service Manager - Oxford

General Manager - Hospitality & Weddings

Restaurant Manager

Restaurant Manager

Experienced Wait Staff

I want to receive the latest job alert for hospitality in sidney, ny

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