TEMPORARY EMPLOYMENT OPPORTUNITY
Customer Service-Accounts Receivable -Finance Department
Temporary/Part-Time
$25.00 per hour
OPEN UNTIL FILLED
Deadline for FIRST LOOK: August 21, 2026
Lincoln City has a temporary employment opportunity with the Finance Department as a part-time Customer Service Clerk in the Accounts Receivable division of the Finance Department. Working Monday through Friday, six hours per day from 9:00 a.m-3:00 p.m., up to a maximum of 12 weeks. This position is non-benefitted.
Qualified candidates for this position must be prepared to provide excellent customer service to the public in person, on the phone, and other electronic means of communication, and have the ability to learn new tasks and computer programs quickly and efficiently. Customer service in the Finance Department includes performing various accounting and clerical tasks primarily related to the posting and depositing of all payments, mail duties, and collection activities.
TO APPLY:
- Complete the City's online application at www.lincolncity.org
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Résumé required
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Cover letter required—include a cover letter with your résumé that explains your interest in the position and highlights your qualifications
All required items must be submitted by 5:00 p.m. on August 21, 2026, to be included in the first application review process.
Questions about the recruitment should be directed to:
Niña Graham, Human Resources Supervisor
[email protected]
541-557-1139
MANDATORY REQUIREMENTS: High School education or equivalent, and one year of experience in performing customer service and accounting duties. Demonstrated knowledge of accounting practices, accounts receivable processes, general office practices and procedures, business English and grammar and operation of standard office equipment. Basic to intermediate computer skills and software knowledge, word processing (Word), spreadsheet applications (Excel), the internet, and email. Aptitude to learn City accounting software (Caselle). Demonstrated excellent communication, organization, time management, customer service, mathematical accuracy and attention to detail skills.
SPECIAL REQUIREMENTS/LICENSES: Valid driver’s license.
DESIRABLE SKILLS AND EXPERIENCE: Previous utility billing or accounting experience. Previous knowledge of Caselle software. Bilingual (English/Spanish).
PURPOSE OF POSITION: Perform various accounting and clerical tasks primarily related to the posting and depositing of all payments, mail duties and collection activities. Deliver excellent customer service to the public.
ESSENTIAL JOB FUNCTIONS: Provide and maintain a friendly, professional, and knowledgeable presence for the Accounts Receivable (A/R) division of the Finance Department by creating respectful and cooperative working relationships with City staff, other organizations and the general public. Use excellent customer service skills and good judgment when interacting with the public whether it's in-person, by telephone or in writing. Must be able to skillfully handle multiple phone lines and cover phones for the department.
Accurately perform cash receipting and posting payments for all Accounts Receivable functions. Also includes maintaining and reconciling a cash drawer daily and daily cash receipting reports.
Prepare and process utility management service orders and proficiently assist the public in filling out other A/R related forms and answer basic A/R questions.
Maintain accounts receivable files and customer information in accordance with state archive regulations and confidentiality/privacy standards.
Use Microsoft Word and Excel, Caselle and other City programs and systems to perform job duties. This includes using the City’s e-mail system to engage in appropriate and professional communications internally and externally as needed to perform job duties.
Adhere to confidentiality practices as required for assigned tasks and information access. Follow all safety rules and procedures for work areas.
AUXILIARY JOB FUNCTIONS: Provide assistance to other staff as workload and staffing levels dictate. Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility. Maintain work areas in a clean and orderly manner.
JOB QUALIFICATION REQUIREMENTS:
MANDATORY REQUIREMENTS: High School education or equivalent, and one year of experience in performing customer service and accounting duties. Demonstrated knowledge of accounting practices, accounts receivable processes, general office practices and procedures, business English and grammar and operation of standard office equipment. Basic to intermediate computer skills and software knowledge, word processing (Word), spreadsheet applications (Excel), the internet, and email. Aptitude to learn City accounting software (Caselle). Demonstrated excellent communication, organization, time management, customer service, mathematical accuracy and attention to detail skills.
SPECIAL REQUIREMENTS/LICENSES: Valid driver’s license.
DESIRABLE SKILLS AND EXPERIENCE: Previous utility billing or accounting experience. Previous knowledge of Caselle software. Bilingual (English/Spanish).
PHYSICAL DEMANDS OF POSITION: While performing the duties of this position, the employee is frequently required to sit, stand, communicate, reach and manipulate objects, tools or controls. The position requires mobility. Duties involve moving materials weighing up to 15 pounds on a regular basis and may infrequently require moving materials weighing up to 25 pounds. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, calculator, and standard office equipment.
WORKING CONDITIONS: Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises.
SUPERVISORY RESPONSIBILITIES: Supervision is not a typical function assigned to this position.
SUPERVISION RECEIVED: Works under the general supervision of the Accounts Receivable Manager.
