The Manager, Strategic Account Management leads the development and execution of account strategies to meet business objectives and customer needs. This role involves building and maintaining strong stakeholder relationships, driving continuous improvement, and overseeing team performance through coaching and mentoring. The position requires applying business acumen to interpret data, develop actionable plans, and support compliance with company policies. The manager fosters collaboration across teams to deliver measurable results while promoting a culture of accountability, integrity, and operational excellence aligned with organizational goals.
About the team:
The Strategic Account Management team drives growth by building strong stakeholder relationships and leveraging data-driven insights. Collaborating across functions, the team develops and executes business strategies aligned with company goals. Members apply expertise in business metrics, negotiation, and relationship management to deliver measurable results. The team values continuous improvement, adaptability, and clear communication to address business needs and support customer success. It provides leadership and development opportunities while maintaining high standards of integrity and accountability in all activities.
What you'll do:
Develop and maintain strong relationships with key stakeholders to support strategic plans and business initiatives.
Lead and oversee account management activities, ensuring alignment with customer and business objectives.
Analyze business metrics and data models to identify opportunities and recommend solutions that drive results.
Guide and mentor associates by providing training, assigning duties, and fostering professional growth.
Manage sales proposals, presentations, and onboarding processes to enhance customer experiences.
Collaborate cross-functionally to develop joint business plans and accurate sales forecasts.
Negotiate effectively to achieve mutually beneficial outcomes while adhering to company policies and ethical standards.
What you'll bring:
Proven experience in stakeholder engagement and relationship management to support business goals and customer needs.
Strong negotiation skills with the ability to develop compelling, fact-based arguments and achieve mutually beneficial outcomes.
Demonstrated business acumen including knowledge of industry trends, business metrics, and data analysis to inform strategic decisions.
Ability to lead and mentor teams, fostering accountability, continuous learning, and development opportunities.
Expertise in strategic account planning, forecasting, and sales proposal development aligned with organizational objectives.
Commitment to integrity, ethical standards, and compliance with company policies and regulatory requirements.
Respect the Individual: Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team members
Respect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishments
Respect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action
Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving
Act with Integrity Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values
Act with Integrity Acts as an altruistic servant leader and is consistently humble selfaware honest and transparent
Serve our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers
Serve our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategy
Strive for Excellence Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacks
Strive for Excellence Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00
San Bruno, California US-08848: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales
1601 SE 10th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
