Top 2621 Guest experience leader Jobs in Silver Spring, Md

Communications Agent
Marriott International, Inc —Washington, DC
- $30.95 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Guest Service Agent
Hilton DC National Mall The Wharf —Washington, DC
- $30.25 an hour
- English
- Hotel
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
3d
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1415)
Target —Silver Spring, MD
- $18.50 - $27.75 an hour
- Part-time
- Entry level
- Flexible schedule
Guest Service Agent I
The Potomac Hotel —Washington, DC
- $25 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
1d
Counter Service
Moby Dick House of Kabob —Bethesda, MD
- $17.65 an hour
- Weekends as needed
- Fast casual restaurant
- Basic math
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1138)
Target —Silver Spring, MD
- $18.50 - $27.75 an hour
- Part-time
- Entry level
- Flexible schedule
Guest Service Agent - Waldorf Astoria Washington DC
Hilton —Washington, DC
- $30 an hour
- Weekends as needed
- Hotel
- Negotiation
- Entry level
- Paid parental leave
- Employee stock purchase plan
PM/Overnight Front Desk Agent
Marriott International, Inc —Washington, DC
- $30.95 an hour
- Overnight shift
- High school diploma or GED
- Entry level
- Resort
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1890)
Target —Hyattsville, MD
- $18 - $27 an hour
- Part-time
- Entry level
- Flexible schedule
Venue Usher/Ticket Taker
Live Nation —Silver Spring, MD
- $17.65 - $20.00 an hour
- Part-time
- Bilingual
- Writing skills
- High school diploma or GED
Concierge - Conrad Washington DC
Hilton —Washington, DC
- $29.50 an hour
- Weekends as needed
- Hotel
- Marketing
- Entry level
- Paid parental leave
- Employee stock purchase plan
Team member
Einstein Bros. Bagels —Silver Spring, MD
- $14 - $21 an hour + tips
- Weekends as needed
- Bakery
- 16+ years old
- Cleaning
- Paid time off
- Employee assistance program
11d
Events Concierge
Marriott International, Inc —Washington, DC
- $31 an hour
- Full-time
- Hotel
- High school diploma or GED
- 1 year
2d
Overnight Residences Concierge
Marriott International, Inc —Washington, DC
- $30.85 an hour
- Overnight shift
- Residential
- Hotel
- High school diploma or GED
Retail Keyholder (Store 1233)
GameStop Inc —Wheaton, MD
- $18.50 - $21.25 an hour
- Extended hours
- 18 years or older
- Spanish
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
Viceroy Washington DC —Washington, DC
- $20 - $25 an hour
- Computer literacy
- Hotel
- High school diploma or GED
7d
Front of House Team Member (AM Shift: 5am-5pm OR PM Shift: 2pm-11pm)
Chick-fil-A —Washington, DC
- $18.39 - $18.55 an hour
- Part-time
- Serving
- No education required
- Quick service & fast food restaurant
Quick Apply
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T1415)
Target —Silver Spring, MD
- $18.50 - $27.75 an hour
- Part-time
- Merchandising
- Entry level
- Flexible schedule
Lead Cashier
Ulta Beauty, Inc. —Hyattsville, MD
- $17.50 - $26.00 an hour
- Part-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Dental insurance
- Paid time off
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3242)
Target —Bethesda, MD
- $18.75 - $28.15 an hour
- Choose your own hours
- Merchandising
- Entry level
- Flexible schedule

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guest experience leader jobs near silver spring, md

Communications Agent

Marriott International, Inc -
Washington, DC

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Job Details

Full-time
$30.95 an hour

Qualifications

Employee relationship building

Full Job Description

Additional Information
Job Number26092446
Job CategoryRooms & Guest Services Operations
Location1150 22nd St NW, Washington, District of Columbia, United States, 20037
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $30.95-$30.95 per hour

POSITION SUMMARY

Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Review shift logs/daily memo books and document pertinent information in logbooks. Notify Loss Prevention/Security of any guest reports of theft.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest experience leader jobs in silver spring, md

Communications Agent

Guest Service Agent

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1415)

Guest Service Agent I

Counter Service

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1138)

Guest Service Agent - Waldorf Astoria Washington DC

PM/Overnight Front Desk Agent

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1890)

Venue Usher/Ticket Taker

Concierge - Conrad Washington DC

Team member

Events Concierge

Overnight Residences Concierge

Retail Keyholder (Store 1233)

Guest Services Agent

Front of House Team Member (AM Shift: 5am-5pm OR PM Shift: 2pm-11pm)

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T1415)

Lead Cashier

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3242)

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