Top 957 it support Jobs in silver spring, md

Commercial Food Service Repair Tech
Marra Forni —Elkridge, MD
- $25 - $32 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior IT Support Engineer (MSP)
JEDA, LLC —Vienna, VA
- $55 - $65 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
- Health insurance
- Dental insurance
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Senior Operations Maintenance and Support Specialist
ASRC Federal —Washington, DC
- Full-time
- 6 years
- Computer Science
- Bachelor's degree
Quick Apply
In-Home Sales & Tech Support (Part Time)
Asurion —Capitol Heights, MD
- $25.85 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
Operations Maintenance and Support Specialist
ASRC Federal —Washington, DC
- Full-time
- Azure
- Computer Science
- Mid-level
Quick Apply
Manager of Technical Support
Datawatch Systems, Inc —Bethesda, MD
- $85,000 - $105,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
Quick Apply
IT Data Specialist – eDiscovery
CACI —Washington, DC
- $29 an hour
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Mid-level
- Health insurance
- Tuition reimbursement
Desktop Support Technician
Leidos —Arlington, VA
- $35 - $39 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
14d
IT Support Representative
DENPRO, Inc. —Bryans Road, MD
- $50,000 - $65,000 a year
- Full-time
- Construction site
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Service Desk Analyst
EagleBank —Silver Spring, MD
- $24.18 - $35.52 an hour
- Full-time
- Hybrid work
- Azure
- Bachelor of Science
- Office
- Health savings account
- 401(k) 4% Match
6d
IT Support Specialist
IBSS Corporation —Silver Spring, MD
- $86,000 - $93,000 a year
- Full-time
- Azure
- Mid-level
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Desktop Support Technician, Associate
LCG, Inc. —Bethesda, MD
- $28 - $32 an hour
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
IT Support Technician I
Grossberg Company LLP —Bethesda, MD
- $50,000 - $75,000 a year
- Online Application
- Office
- Windows
- High school diploma or GED
Quick Apply
Desktop Support Technician, Senior
LCG, Inc. —Bethesda, MD
- $30 - $38 an hour
- Computer Science
- Word processing
- Research
- Paid holidays
- Disability insurance
Quick Apply
Information Technology Generalist I
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $78,000 - $85,500 a year
- Full-time
- Customer service
- Mid-level
- Under 1 year
Quick Apply
IT Helpdesk Technician
Expion health —North Bethesda, MD
- $23 - $27 an hour
- Full-time
- Mid-level
- Office
- Windows
- AD&D insurance
- Disability insurance
Quick Apply
9d
Help Desk Specialist
Ardent Eagle Solutions —Washington, DC
- $26 - $33 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid time off
- Work from home
Tier 1 Helpdesk Technician
HUMAN TOUCH LLC —Silver Spring, MD
- $17.50 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician, Junior
LCG, Inc. —Bethesda, MD
- $23.08 - $28.85 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
Part Time Compliance Support & NOC Tech
Databridge Sites, LLC —Silver Spring, MD
- $26 - $34 an hour
- Part-time
- Hybrid work
- Background check
- HIPAA
- Windows
- Opportunities for advancement
Quick Apply

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it support jobs near silver spring, md

Commercial Food Service Repair Tech

Marra Forni -
Elkridge, MD

Quick Apply

Job Details

Full-time
$25 - $32 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Engineering equipment malfunctions diagnostics
Technical support via phone
Phone communication
CFESA
High school diploma or GED
Electrical systems
Electrical troubleshooting
Electrical control system maintenance
CRM system proficiency
Productivity software
Video conferences (communication methods)
Technical Proficiency
Mechanical troubleshooting
Ticketing system technical support
Client interaction via phone calls

Full Job Description

Elkridge, MD

Description

The Technical Support Specialist will serve as the primary point of contact for customers, service technicians, and internal teams requiring technical assistance with Marra Forni equipment. This role focuses on diagnosing and resolving issues related to our ovens and related restaurant equipment, ensuring customer satisfaction through expert support and prompt problem resolution.

Key Responsibilities:

Provide technical support via phone, email, and video conferencing for Marra Forni commercial ovens and equipment.
Troubleshoot mechanical, electrical, and control system issues, guiding end users and field technicians through resolution steps.
Document support calls, service issues, and solutions in the CRM system for tracking and quality purposes.
Coordinate with internal teams (Engineering, Production, Sales) to provide accurate information and resolve recurring issues.
Assist in creating and maintaining technical documentation, FAQs, and troubleshooting guides.
Train customers and service partners on proper installation, operation, and maintenance of Marra Forni products.
Support warranty claims processing and escalate complex technical issues when needed.
Monitor and follow up on open support cases to ensure timely resolution and customer satisfaction.

Requirements

High school diploma or equivalent required; Associate’s or Technical Degree preferred.
3+ years of experience in technical support, field service, or equipment repair—preferably within the foodservice or restaurant equipment industry.
Solid understanding of commercial kitchen equipment, mechanical systems, and electrical controls.
Excellent problem-solving skills with the ability to diagnose technical issues over the phone or virtually.
Strong verbal and written communication skills.
Proficiency in using CRM, ticketing systems, and basic Microsoft Office tools.
Ability to work independently, prioritize tasks, and manage time effectively.
Ability to lift 30 lbs
Bilingual (English/Spanish or English/Italian) is a plus.
3/4 CFESA certification is a plus

Job Type: Full-time

Pay: $25.00 - $32.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in silver spring, md

Commercial Food Service Repair Tech

Senior IT Support Engineer (MSP)

Senior Operations Maintenance and Support Specialist

In-Home Sales & Tech Support (Part Time)

Operations Maintenance and Support Specialist

Manager of Technical Support

IT Data Specialist – eDiscovery

Desktop Support Technician

IT Support Representative

Service Desk Analyst

IT Support Specialist

Desktop Support Technician, Associate

IT Support Technician I

Desktop Support Technician, Senior

Information Technology Generalist I

IT Helpdesk Technician

Help Desk Specialist

Tier 1 Helpdesk Technician

Desktop Support Technician, Junior

Part Time Compliance Support & NOC Tech

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