Top 177 Mobile phone technician Jobs in Silver Spring, Md

Help Desk Technician
Planet Depos —Rockville, MD
- $24.04 - $27.00 an hour
- Monday to Friday
- Mid-level
- Office
- Microsoft Office
- Health savings account
- Paid holidays
Tech Support Specialist
Axinn —Washington, DC
- $36 - $41 an hour
- Full-time
- Hybrid work
- Google Workspace
- Bachelor of Science
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
9d
Help Desk Specialist II Lead (CRS)
Computer World Services —Washington, DC
- $69,000 - $81,000 a year
- Full-time
- Office
- Windows
- High school diploma or GED
Behavior Technician
Little Leaves —Silver Spring, MD
- $20 - $24 an hour
- Background check
- 18 years or older
- No experience needed
- Paid training
- AD&D insurance
Junior Service Desk Technician
ActioNet —Washington, DC
- $20 - $24 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- AD&D insurance
- Health insurance
Quick Apply
2d
Service Desk Technician – Senior
AHU Technologies Inc —Washington, DC
- $34 - $388 an hour
- Full-time
- Hybrid work
- 5 years
- Office
- Windows
- Work from home
Quick Apply
Temporary Information Technology Technician II 1 Year Term
U.S. Courts —Alexandria, VA
- $56,478 - $70,623 a year
- Temporary
- Remote
- Pass drug screening
- Mid-level
- Windows
Senior Project Manager
CCCI —Dulles, VA
- $85,000 - $125,000 a year
- Extended hours
- Background check
- Clean driving record
- Construction site
- Health savings account
- AD&D insurance
Quick Apply
3d
Mobile Commercial HVAC Technician
Building Maintenance Systems Inc (BMSI) —Tysons Corner, VA
- $38 - $42 an hour
- Overtime
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
- Fuel card
- Paid holidays
Quick Apply
7d
Field Technician – Smart Home, Satellite & Starlink (Paid Training + Company Vehicle)
Via Satellite Inc —Gaithersburg, MD
- $16 - $25 an hour
- Full-time
- Background check
- Clean driving record
- Driver's License
- Paid training
- Fuel card
Quick Apply
6d
Medical Equipment Technician
Ethos Therapy Solutions —Annapolis Junction, MD
- $21 - $23 an hour
- Full-time
- 18 years or older
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
NIH Desktop Engineer MacOS (level II)
Key Concepts Knowledgebase LLC —Bethesda, MD
- Full-time
- Mid-level
- Analysis skills
Quick Apply
Service Desk Technician L2
Milestone Technologies, Inc. —Washington, DC
- $22.69 - $38.00 an hour
- Google Workspace
- Mid-level
- Windows
Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
General Dynamics Information Technology —Washington, DC
- $30.44 - $41.18 an hour
- Monday to Friday
- English
- Office
- Windows
Helpdesk Technician - Tier II
CELESTIAL INNOVATIONS GROUP LLC —Washington, DC
- $70,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
E.R. Technician (DCMC) - PT (.6) - D/E
Luminis Health —Lanham, MD
- $20.74 - $24.46 an hour
- Part-time
- Vital signs
- BLS Certification
- High school diploma or GED
- AD&D insurance
- Paid holidays
VIP Team Member
General Dynamics Information Technology —Bethesda, MD
- $30.44 - $41.18 an hour
- Hybrid work
- 5 years
- Mid-level
- Travel
13d
IT Help Desk Specialist
AHU Technologies Inc —Washington, DC
- $32 - $35 an hour
- Full-time
- 11+ years
- Mid-level
- High school diploma or GED
Quick Apply
6d
Helpdesk Technician - Tier I
CELESTIAL INNOVATIONS GROUP LLC —Washington, DC
- $50,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Windows
- Health insurance
- Dental insurance
Quick Apply
6d
Patient Care Technician - Flex (DCMC) - PT (.6) - Nights
Luminis Health —Lanham, MD
- $22.14 - $25.75 an hour
- Part-time
- Vital signs
- Hospital
- BLS Certification
- AD&D insurance
- Paid holidays

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Help Desk Technician

Planet Depos -
Rockville, MD

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Job Details

$24.04 - $27.00 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Cloud identity and access management (IAM)
Mobile device support
Authorization controls implementation
IT user and group management
GPO
Public Cloud
Microsoft Office
Cloud service support
Desktop (troubleshooting support)
Data access controls implementation
Mobile device management
Access control management
Desktop administration
Hardware diagnostics
Intune
IT department experience

Full Job Description

Description:

The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for troubleshooting problems through diagnostic tests and remote access to computers. They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In addition, they provide support for telephony, operational activities, and other technologies, as directed. They must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed? to deal with demanding customers.

HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS:

Provide phone and helpdesk support for local and off-site employees.
Diagnose system errors and other issues.
Follow-up with employees to ensure issues are resolved.
Assist with the onboarding and training of new employees.
Set up new employee accounts and delete terminated employee accounts.
Manage helpdesk tickets in a timely manner.
Utilize ticket tracking system to document all support incidents.
Assist with maintaining inventory of hardware, software and support assets.
Responsible for assisting employees with PC’s, mobile devices, printers, and related equipment (monitor, keyboard, mouse, hard drives, etc).
Support software applications, including troubleshooting programs, testing, and applying new software releases.
A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.)
Meet SLA’s, KPI’s and Metrics as defined.
Primary onsite work at the Rockville Md. Office to assist in supporting the company’s physical office (e.g., connections for employees’ workstations and phones, wireless access points, routers, computer server room, etc.).
Possible additional travel may be required to satellite PD offices in the DMV area.
Possible after-hours/weekend work.
Ability to lift up to 50lbs
Perform other duties as assigned.

HELP DESK TECHNICIAN LOCATION:

Rockville, MD

HELP DESK TECHNICIAN SHIFT:

9:00am - 5:00pm EST Monday - Friday

HELP DESK TECHNICIAN COMPENSATION:

$24.04 - $27.00 per hour

BENEFITS:

Medical
Dental
Vision
Health Savings Account
Life Insurance
Voluntary Long Term Disability
PTO
Paid Holidays
401(k)
Employee Assistance Program (EAP)
Maternity Leave

Requirements:

Minimum of 2 years’ experience in Information Technology, specifically in user support for hardware/software problems. Good understanding of computer systems? mobile devices? and other tech products. Ability to diagnose and solve basic technical issues. Must have great attention to detail and excellent verbal and written communication skills. Must be motivated, organized, and work well under pressure. Must be able to work well without direct supervision. Must have a strong sense of urgency and ability to prioritize. Ability to lift up to 50lbs Strong Background In: Microsoft Active Directory Active Directory User Management Group Policy Management NTFS Permissions Office 365 and Azura cloud services Intune Management Conditional Access Policies Privileged Identity Management Office 2010 and above Required EOE M/F/D/V

Apply Now

Refine Your Search

mobile phone technician jobs in silver spring, md

Help Desk Technician

Tech Support Specialist

Help Desk Specialist II Lead (CRS)

Behavior Technician

Junior Service Desk Technician

Service Desk Technician – Senior

Temporary Information Technology Technician II 1 Year Term

Senior Project Manager

Mobile Commercial HVAC Technician

Field Technician – Smart Home, Satellite & Starlink (Paid Training + Company Vehicle)

Medical Equipment Technician

NIH Desktop Engineer MacOS (level II)

Service Desk Technician L2

Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

Helpdesk Technician - Tier II

E.R. Technician (DCMC) - PT (.6) - D/E

VIP Team Member

IT Help Desk Specialist

Helpdesk Technician - Tier I

Patient Care Technician - Flex (DCMC) - PT (.6) - Nights

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