Top 461 customer support representative Jobs in silver spring md

Relationship Specialist
Prince Georges Community Federal Credit Union —Bowie, MD
- $19.88 - $25.00 an hour
- Full-time
- Microsoft Word
- 18 years or older
- Clean driving record
9d
Office Manager
Adecco —Hyattsville, MD
- $22 an hour
- Contract
- Spanish
- Google Workspace
- Computer literacy
- Commuter assistance
- Paid holidays
Quick Apply
Customer Sales & Service Rep I
SiteOne Landscape Supply —Burtonsville, MD
- Full-time
- Inventory management
- Merchandising
- Residential
Retail Display Installer – Technology
2020 Companies, Inc. —College Park, MD
- From $17.50 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- Mileage reimbursement
Quick Apply
Store Support
Home Depot —Silver Spring, MD
- $19.00 - $20.50 an hour
- Entry level
- Time management
Call Center Customer Service Representative
Thompson Creek Window Company —Lanham, MD
- $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
CDO Desk Customer Service Representative (Part-Time)
RWD Consulting —Bethesda, MD
- $24.08 an hour
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Patient Services Representative
Vision & Conceptual Development Center —Chevy Chase, MD
- $20 - $24 an hour
- Urgently hiring
- Microsoft Outlook
- Administrative experience
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
14d
Medical Delivery Driver
MedSpeed —Silver Spring, MD
- $18 an hour
- Full-time
- Pass drug screening
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
1d
Customer Service Representative
American Home Contractors —Fulton, MD
- $21 - $24 an hour
- Full-time
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Office Administrative Assistant
Nauticon Office Solutions —Gaithersburg, MD
- From $21.63 an hour
- 8 hour shift
- Microsoft Excel
- Office
- In-person
- Health savings account
- Health insurance
Quick Apply
22h
Seasonal Customer Support Representative
Great Minds —Washington, DC
- $21.50 - $23.00 an hour
- Temporary
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Customer Service Representative (CSR)
Quality Air Services, LLC —Rockville, MD
- $22 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d
Technical Support Representative Level I
Datawatch Systems, Inc —Bethesda, MD
- $20 - $22 an hour
- Full-time
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Free parking
- Commuter assistance
Financial Services Representative (Training Provided)
Greene Angels Systems —Beltsville, MD
- $55,219.88 - $76,501.37 a year
- Part-time
- Hybrid work
- No experience needed
- Analysis skills
- Communication skills
- Paid training
- Work from home
Quick Apply
Customer Service Representative Floater - MD/DC
EagleBank —Rockville, MD
- $20.05 - $28.26 an hour
- Full-time
- Office
- High school diploma or GED
- In-person
- Health savings account
- 401(k) 4% Match
Customer Service Representative
IAP Worldwide Services, Inc —Bethesda, MD
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
Customer Service Representative
Len the Plumber —Beltsville, MD
- $17 - $20 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- Criminal background check
- Disability insurance
- Health insurance
Quick Apply
Client Service Specialist (Customer Service)
Rapid Finance —Bethesda, MD
- Full-time
- Spanish
- Microsoft Outlook
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Helpdesk/ Customer Support Entry
AHU Technologies Inc —Washington, DC
- $22 - $25 an hour
- Full-time
- Mid-level
- Windows
- 1 year
Quick Apply

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Relationship Specialist

Prince Georges Community Federal Credit Union -
Bowie, MD

Apply Now

Job Details

Full-time
$19.88 - $25.00 an hour
9 days ago

Qualifications

Microsoft Word
Microsoft Excel
Presentation software
Word embeddings
High school diploma or GED
Driver's License
Account management

Full Job Description

Description:

Under general supervision, but in accordance with established policies and procedures, the Relationship Specialist is responsible for driving member engagement, retention, and growth through proactive and targeted outreach. This role focuses on managing the credit union’s member retention efforts, supporting credit builder program accounts, and executing outbound communication initiatives to deepen member relationships and expand product usage. This position plays a critical role in strengthening member loyalty while contributing to overall production goals. The Relationship Specialist will also support branch operations as needed to maintain a consistent and positive member experience.

This is a full-time position (Monday thru Friday), with the ideal candidate having the flexibility to work frequent evening or weekend events to serve existing relationships, and consistently upholding the mission, vision, and core values of the credit union; possessing the ability to cope in a team-focused, fast-paced sales and service culture.

DUTIES AND RESPONSIBILITIES:

Build membership and Member retention through direct engagement; performing follow-up with prospective Members and deepening existing Member relationships through direct outreach (phone, email, and other channels) for targeted campaigns, and cross-selling new account and loan products
Maintain and service standing employer group relationships, promoting credit union membership at new hire orientations or other events and soliciting new accounts
Process new account and product applications generated from engagement activities, including share and checking accounts, share certificates, IRAs, etc., and processing loan products such as personal loans and credit cards, including completing verifications of income, employment, assets, down payments, debts, and property values; and ensuring that all applications are complete, including preparation and issuance of required disclosures, etc.
Support the onboarding, servicing, and ongoing management of credit builder program accounts
Track and report on outreach efforts, campaign performance, and program results
Meet or exceed established production goals related to accounts, loans, and member engagement
Maintain accurate records and ensure compliance with all credit union policies and procedures
Support branch operations by serving as a Member Service Representative during staffing gaps, absences, or peak periods
Collaborate with internal teams to support organizational initiatives and member experience improvements
Perform other duties as assigned

Requirements:

Minimum 3 years of prior loan servicing or support experience in a financial institution required
Demonstrated experience with account servicing required, with previous credit training preferred
Demonstrated experience working in a goal- or production-driven environment required
Demonstrated knowledge of credit union lending policies and procedures
Must be 18 years of age or older
High School Diploma or equivalent (GED) required
Valid driver’s license and a clean driving record
Requires basic knowledge of Microsoft Word, Excel and PowerPoint

Apply Now

Refine Your Search

customer support representative jobs in silver spring md

Relationship Specialist

Office Manager

Customer Sales & Service Rep I

Retail Display Installer – Technology

Store Support

Call Center Customer Service Representative

CDO Desk Customer Service Representative (Part-Time)

Patient Services Representative

Medical Delivery Driver

Customer Service Representative

Office Administrative Assistant

Seasonal Customer Support Representative

Customer Service Representative (CSR)

Technical Support Representative Level I

Financial Services Representative (Training Provided)

Customer Service Representative Floater - MD/DC

Customer Service Representative

Customer Service Representative

Client Service Specialist (Customer Service)

Helpdesk/ Customer Support Entry

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