Top 3710 member services representative Jobs in silver spring md

Patient Care Coordinator (RN)
Appcast for Kaiser (Hiring Events) —Silver Spring, MD
- $45.43 - $50.90 an hour
- Part-time
- Acute care
- Nursing
- RN License
- Health savings account
- Health insurance
Director of Finance and Operations
Chevy Chase Presbyterian Church —Washington, DC
- $100,000 - $120,000 a year
- Email
- Background check
- Microsoft Excel
- CPA
- Disability insurance
- Health insurance
Quick Apply
Licensed Practical Nurse (LPN)
Kensington Senior Living, LLC —Bethesda, MD
- $30 - $38 an hour
- Weekends as needed
- Nursing
- Microsoft Outlook
- English
Quick Apply
Relationship Specialist
Prince Georges Community Federal Credit Union —Bowie, MD
- $19.88 - $25.00 an hour
- Full-time
- Microsoft Word
- 18 years or older
- Clean driving record
9d
CEO (Non-Profit, Fundraiser)
First Tee —Washington, DC
- $125,000 - $175,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Crisis Hotline Counselor (Afternoon/Overnight)
EVERYMIND INC —Rockville, MD
- $23.43 - $30.03 an hour
- Overnight shift
- Writing skills
- Ability to climb stairs
- High school diploma or GED
- Paid training
- Paid holidays
Call Center Representative -
Children's National Hospital —Silver Spring, MD
- $37,336.00 - $54,204.80 a year
- Part-time
- In person
- High school diploma or GED
- Continuous improvement
- In-person
1d
Server
Dave & Buster's —Silver Spring, MD
- $4 an hour
- Part-time
- 18 years or older
- Casual dining restaurant
- Sales
- Health insurance
- Dental insurance
Administrative Assistant
C2 Alaska, LLC —Bethesda, MD
- Up to $21.96 an hour
- Part-time
- Word processing
- Writing skills
- Research
Winner's Circle - Customer Service
Dave & Buster's —Silver Spring, MD
- $17.15 - $20.15 an hour
- Part-time
- Casual dining restaurant
- Sales
- Merchandising
- Health insurance
- Dental insurance
$15.30 Cast Member - Weekends & Holidays!
Regal Cinemas, Inc —Hyattsville, MD
- $15.00 - $15.30 an hour
- Part-time
- 21 years or older
- Communication skills
- Entry level
- 401(k)
Universal Banker - Part Time (20 hrs.) - Avondale
Truist Bank —Avondale, MD
- $22 - $26 an hour
- Extended hours
- Computer literacy
- English
- Office
- AD&D insurance
- Paid holidays
CUSTOMER SERVICE CLERK (PART TIME)
Navy Exchange Service Command —Bethesda, MD
- $17.65 an hour
- Part-time
- Merchandising
- Accounting
- Entry level
- Health insurance
- Dental insurance
Medical Call Center Representative
MedVanta Interco, LLC. —Bethesda, MD
- $18 - $20 an hour
- Part-time
- Hybrid work
- Computer literacy
- Writing skills
- Urgent Care
Quick Apply
Universal Banker - Part Time (20 hrs.) - Hyattsville
Truist Bank —Hyattsville, MD
- $22 - $26 an hour
- Extended hours
- Computer literacy
- English
- Office
- AD&D insurance
- Paid holidays
Service Support - Busser
Dave & Buster's —Silver Spring, MD
- $4.00 - $17.65 an hour
- Part-time
- Bar
- Casual dining restaurant
- 16+ years old
- Health insurance
- Dental insurance
Senior Property Manager
Lincoln Property Company —Silver Spring, MD
- $120,000 - $130,000 a year
- Weekends as needed
- Background check
- Ability to walk for extended periods
- English
- COVID-19 protective measures
Quick Apply
Patient Access Representative
Children's National Hospital —Rockville, MD
- $43,160.00 - $85,259.20 a year
- Part-time
- In person
- Acute care
- Microsoft Excel
- Computer literacy
14d
Patient Services Representative
Vision & Conceptual Development Center —Chevy Chase, MD
- $20 - $24 an hour
- Urgently hiring
- Microsoft Outlook
- Administrative experience
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
14d
Universal Banker - Wheaton
Truist Bank —Kensington, MD
- $45,760 - $54,500 a year
- Extended hours
- Computer literacy
- English
- Office
- AD&D insurance
- Paid holidays

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Patient Care Coordinator (RN)

Appcast for Kaiser (Hiring Events)
Silver Spring, MD

Apply Now

Job Details

Part-time | Full-time
$45.43 - $50.90 an hour

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Employee discount
403(b)
Life insurance

Qualifications

Customer communication
Teamwork
Medicare
Electronic health records (EHR) management
RN License
Writing skills
BLS Certification
CMS
Medicaid health insurance
Documentation tools
Data management
Medicare regulations
Case management
Organizational skills
Medicaid
Productivity software
Managing patient records
Associate's degree
Associate Degree in Nursing
Cross-functional communication
Time management

Full Job Description

Job Summary:

The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

Essential Responsibilities:

Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.
Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.
Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.
Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.
Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.
Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.
Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.
Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.
Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.
Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.
Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)
Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.
Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.
Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.

* All available shifts include weekend hours *

Basic Qualifications:

Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.
Associate Nursing degree required.
This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.
Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

Compact License: Registered Nurse within 6 months of hire
Registered Nurse License (District of Columbia) within 6 months of hire
Basic Life Support

Additional Requirements:

Experience using an electronic medical record system
Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)
Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.
Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.
Ability to work independently and apply critical thinking skills for problem solving and decision making.
Adheres to KP Employees Handbook and facility policies and procedures.
Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.
Intermediate computer skills (Microsoft Office Suite proficiency).
Ability to tolerate and cope with ambiguity.
Ability to pormote teamwork and to work effectively as a team member.
Excellent verbal and written communication skills.
Ability to interact/communicate effectively with key internal and external stake holders.
Provide excellent customer service to promote excellence in the patient experience.

Preferred Qualifications:

Recent acute care, case management, or home health experience preferred.
BSN preferred.

Overview
We are seeking a dedicated and compassionate Patient Care Coordinator to join our healthcare team. The ideal candidate will possess a strong background in medical office operations and excellent communication skills, with a focus on delivering exceptional patient experiences. As a Patient Care Coordinator, you will serve as the primary point of contact for patients, ensuring smooth appointment scheduling, accurate record management, and effective coordination between patients and healthcare providers. This role offers an opportunity to make a meaningful difference in patient care while supporting the efficient functioning of our medical practice.

Responsibilities

Greet patients warmly and professionally, providing outstanding customer service throughout their visit.
Schedule appointments accurately, managing calendars for multiple providers and ensuring optimal patient flow.
Collect and verify patient information, including insurance details, medical history, and demographic data.
Maintain organized patient records in compliance with privacy regulations and office policies.
Assist with administrative tasks such as billing, insurance claims processing, and follow-up communications.
Coordinate communication between patients and healthcare providers to facilitate treatment plans and answer inquiries.
Support the clinical team by preparing necessary documentation and ensuring all medical administrative support needs are met efficiently.

Skills

Proven experience working in a medical office environment with familiarity in medical terminology.
Strong knowledge of medical administrative support procedures, including scheduling and record management.
Excellent interpersonal skills to build rapport with patients and collaborate effectively with healthcare staff.
Office experience demonstrating organizational skills and attention to detail in a fast-paced setting.
Prior dental office experience is advantageous but not required; familiarity with dental terminology is a plus.
Ability to handle sensitive information discreetly while maintaining professionalism at all times.
Proficiency in medical software applications and office productivity tools to streamline administrative tasks. Join our team as a Patient Care Coordinator to provide vital support that enhances patient satisfaction and promotes seamless healthcare delivery!

Job Types: Full-time, Part-time

Pay: $45.43 - $50.90 per hour

Expected hours: 20 – 40 per week

Benefits:

403(b)
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

member services representative jobs in silver spring md

Patient Care Coordinator (RN)

Director of Finance and Operations

Licensed Practical Nurse (LPN)

Relationship Specialist

CEO (Non-Profit, Fundraiser)

Crisis Hotline Counselor (Afternoon/Overnight)

Call Center Representative -

Server

Administrative Assistant

Winner's Circle - Customer Service

$15.30 Cast Member - Weekends & Holidays!

Universal Banker - Part Time (20 hrs.) - Avondale

CUSTOMER SERVICE CLERK (PART TIME)

Medical Call Center Representative

Universal Banker - Part Time (20 hrs.) - Hyattsville

Service Support - Busser

Senior Property Manager

Patient Access Representative

Patient Services Representative

Universal Banker - Wheaton

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