IMPORTANT: Applications through Indeed will not be considered. To apply, you must fill out a City of Silverton Application and submit it to [email protected] alongside a resume.
Visit our website for the application and full job description: https://www.silverton.or.us/administration/job-opening/account-clerk-ii
The City of Silverton is looking for an organized, detail-oriented, and customer-focused professional to join our Finance Department as an Account Clerk II!
The Account Clerk II performs a variety of important financial, customer service, and administrative duties, with a primary focus on accounts payable/accounts receivable, Municipal Court, and utility billing. This is a great opportunity for someone who enjoys working with numbers, helping people, solving problems, and keeping things running smoothly behind the scenes.
In this role, you will work with a high level of independence while supporting several key City functions. You will serve as a primary point of contact for utility billing and Municipal Court questions, maintain accurate financial and customer records, process payments and billing, and provide backup support for front counter and other Finance Department operations.
WHAT YOU'LL DO
Municipal Court
Maintain court and trial docket information and official case files
Process citations, pleas, court notes, and other court documentation
Schedule trials and court appearances and coordinate notifications
Process court-ordered payment arrangements and traffic and insurance diversions
Prepare notices and follow-up documentation related to court cases
Respond to court-related questions from the public, attorneys, and law enforcement
Work independently and alongside the Municipal Court Judge to support efficient court operations
Utility Billing & Customer Service
Maintain utility billing records and customer account information
Process account changes, service transfers, final bills, and disconnects
Generate monthly utility bills and verify meter information
Research and correct billing and usage discrepancies
Coordinate meter changes with Public Works
Prepare final bills, delinquent notices, and other customer correspondence
Process leak adjustments in accordance with City policy
Assist customers with utility billing questions and account concerns
Administrative & Financial Support
Provide backup support at the front counter, including answering phones, accepting payments, and assisting customers
Balance cash drawers, prepare deposits, and assist with financial recordkeeping
Provide backup support for accounts payable processing
Process utility credit refunds and court overpayments
Prepare accounts payable invoices and other financial documentation
Assist with other Finance Department duties as needed
WHAT WE'RE LOOKING FOR
The ideal candidate is someone who is organized, dependable, detail-oriented, and comfortable working independently. Strong customer service skills are important, as this position regularly interacts with members of the public and works with sensitive financial and court-related information.
We are looking for someone with:
A high school diploma or GED and at least three years of related experience, or an equivalent combination of education, training, and experience
Knowledge of basic accounting principles and financial practices
Strong attention to detail and accurate data entry skills
The ability to research and resolve account discrepancies
Excellent communication and customer service skills
The ability to manage multiple priorities, deadlines, and frequent interruptions
Good judgment and the ability to make independent decisions within established policies and procedures
Proficiency with Microsoft Office and the ability to learn financial and database software such as Caselle
A bachelor's degree in a related field is preferred.
REQUIREMENTS
A valid Oregon driver's license is required. CJIS and LEDS certifications must able to be obtained within 30 days of hire.
Department: Finance
Reports To: Finance Director
FLSA Status: Non-Exempt
Compensation: $27.4552 - $35.0406 / Hourly
HOW TO APPLY
To apply, please submit a completed City of Silverton employment application and resume to Human Resources. Applications may be submitted via email to [email protected] or dropped off in person at Silverton City Hall.
Please submit both a completed application and resume to be considered for the position!
JOIN OUR TEAM
This position is an opportunity to play an important role in the day-to-day operations of the City while providing meaningful service to the Silverton community. From helping a resident understand their utility bill to supporting Municipal Court operations and keeping financial records accurate, the Account Clerk II has a direct impact on the quality of service we provide.
If you're someone who enjoys variety, takes pride in getting the details right, and likes being part of a team that serves the community, we'd love to hear from you!
Apply today and join the City of Silverton team!
For additional information, please refer to our job description.
Pay: $27.45 - $35.04 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
