Top 63 Helpdesk support Jobs in Simi Valley, Ca

Order Desk Supervisor
Pindler —Moorpark, CA
- $27 - $30 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Continuous improvement
- Profit sharing
- Paid holidays
Quick Apply
Helpdesk Support Specialist
Munchkin, Inc. —Van Nuys, CA
- $30 - $35 an hour
- On call
- Hybrid work
- Computer science
- Microsoft Excel
- Microsoft Outlook
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Help Desk Technician
Joni and Friends —Agoura Hills, CA
- $25.50 - $28.50 an hour
- Weekends as needed
- Hybrid work
- Computer literacy
- Research
- Mid-level
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HELP DESK SUPPORT 3
VSolvit —Ventura, CA
- $65,000 - $80,000 a year
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
- Health savings account
- Disability insurance
Quick Apply
IT Support Technician I/II, Managed Services
Urban IT, Inc. —Westlake Village, CA
- $28 - $34 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Paid time off
- Referral program
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10d
Help Desk Analyst
Vallarta Supermarkets —Canoga Park, CA
- $24 - $27 an hour
- Weekends as needed
- Mid-level
- 1 year
- Communication skills
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12d
IT Support Technician I
Guitar Center —Westlake Village, CA
- $41,000 - $66,450 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Web Portal IT Support I
MedPOINT Management —Sherman Oaks, CA
- $28 - $33 an hour
- Mid-level
- High school diploma or GED
- Bachelor's degree
System Analyst I
Primex Clinical Laboratories Inc —Van Nuys, CA
- $22 - $30 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- HIPAA
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IT TECHNICAL SUPPORT SPECIALIST
Advanced Motion Controls —Camarillo, CA
- $39 - $49 an hour
- Full-time
- Computer science
- Computer Science
- High school diploma or GED
Senior RPGLE Programmer
DKKD Staffing —Santa Clarita, CA
- $125,000 - $145,000 a year
- Full-time
- Hybrid work
- 7 years
- Computer Science
- Bachelor of Science
- Disability insurance
- Health insurance
IT Help Desk Technician
Bibiyan Law Group, P.C. —Los Angeles, CA
- $26 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Desktop Support Specialist
FMI Aerostructures —Valencia, CA
- $27 - $34 an hour
- Full-time
- Spanish
- Mid-level
- Windows
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Desktop Support Technician III
Hygiena LLC —Camarillo, CA
- $28 - $35 an hour
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health savings account
Quick Apply
IT Help Desk Analyst
Vallarta Supermarkets —Santa Clarita, CA
- $24 - $27 an hour
- Weekends as needed
- Mid-level
- Typing
- 1 year
Quick Apply
IT Technician
HLW INTERNATIONAL LLP —Santa Monica, CA
- $30 - $35 an hour
- Full-time
- Hybrid work
- Office
- Windows
- Microsoft Office
- Commuter assistance
- Disability insurance
Quick Apply
9d
Business Management Application Support Associate
NKSFB, LLC —Encino, CA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Profit sharing
- AD&D insurance
Quick Apply
10d
Mac Technical Support Specialist
Munchkin, Inc. —Van Nuys, CA
- $30 - $38 an hour
- Overtime
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
Customer Service Specialist
Zenith Insurance Company —Woodland Hills, CA
- $36,360.57 a year
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid parental leave
LabWare LIMS Configuration & Integration Specialist - On-site Los Angeles Area
USDM Life Sciences —Thousand Oaks, CA
- $60 - $75 an hour
- Full-time
- Computer Science
- 11+ years
- Master's degree
- Disability insurance
- Dental insurance

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Order Desk Supervisor

Pindler
Moorpark, CA

Quick Apply

Job Details

Full-time
$27 - $30 an hour

Benefits

Profit sharing
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Flexible schedule
Life insurance
Retirement plan

Qualifications

Customer communication
Teamwork
Team member evaluation
Microsoft Excel
Coaching
Workplace dispute resolution
Employee relationship building
Performance feedback (performance evaluation method)
Leadership development
Team development
Professional development support
Attention to detail
Team training
Organizational skills
Customer support
Productivity software

Full Job Description

About Us: At Pindler, we’ve been mastering fabric design and development for over 79 years, building a reputation rooted in exceptional customer service, strong relationships, and a people-first culture. We believe our employees are the heart of our success, and we’re committed to creating a supportive, collaborative, and engaging workplace where individuals can grow professionally and personally.

We are currently seeking an experienced, motivated, and customer-focused Order Desk Supervisor to lead and support our Order Desk Sales Team. To help cultivate and maintain Pindler’s strong company culture and employee-first environment. This role is ideal for someone who thrives in a fast-paced environment, enjoys developing people, and is passionate about delivering outstanding customer experiences while fostering a positive and encouraging team culture.

Perks and Benefits:

Company Culture: A positive, inclusive, and team-oriented workplace that values collaboration, communication, and employee development.

Paid Time Off: Paid vacation, sick time, and holidays.

Health Coverage: Comprehensive health insurance benefits.

Financial Rewards: Profit-sharing program.

Additional Perks: Scholarship Program, Backpack Program, employee appreciation events, monthly celebrations, team lunches, and more!

Growth Opportunities: Leadership development and advancement opportunities within the company.

Schedule: Full-time, Monday – Friday, Flexible schedule, start as early as 6AM. Enjoy evenings and weekends off!

Pay: $27-$30hr BOE

Reports to: Sales Operations Manager

Position Summary: The Order Desk Supervisor plays a critical leadership role within the Customer Service and Sales Support team. This individual will oversee the daily operations of the Order Desk department while leading, coaching, and developing a team focused on delivering exceptional customer service to our customers and 16 showrooms nationwide.

The ideal candidate is highly people-oriented, supportive, solutions-driven, and passionate about creating a positive team environment. This role requires someone who can balance operational excellence with strong leadership skills, including employee coaching, performance management, team development, and cross-department collaboration.

What You’ll Do: Leadership & Team Development

· Lead, motivate, and support the Order Desk Sales Team in a collaborative and positive manner.

· Foster a culture centered around teamwork, accountability, communication, and customer satisfaction.

· Conduct regular coaching conversations, performance reviews, and development discussions to support employee growth, accountability, and career progression.

· Create and implement action plans that address performance opportunities while helping team members build on their strengths and achieve professional goals.

· Support the onboarding, training, and ongoing development of new and existing team members to ensure a high level of service and operational excellence.

· Foster a collaborative team environment by encouraging open communication, teamwork, knowledge sharing, and continuous improvement of departmental processes and procedures.

· Partner closely with Leadership, Human Resources, Purchasing, Credit, and Warehouse teams to improve efficiencies, enhance communication, and support operational success across departments.

· Collaborate with the Sales Operations Manager to review shipping-related concerns, support resolution efforts, and ensure a positive customer experience.

· Provide exceptional customer service support while serving as a leadership resource for escalated customer concerns.

· Oversee order processing activities to ensure accuracy, efficiency, and timely communication.

· Support customers and showrooms with order inquiries, tracking, troubleshooting, and issue resolution.

· Monitor workflow and team productivity to ensure service expectations are consistently met.

· Assist with reporting, order management, shipment tracking, and administrative functions.

· Ensure professionalism and strong communication standards are maintained across all customer interactions.

What We’re Looking For: Required Skills & Experience

· Previous leadership or supervisory experience in a customer service, sales support, or order desk environment preferred.

· Strong customer service background with a passion for creating positive customer experiences.

· Experience supporting employee development through coaching, accountability, and performance conversations.

· Ability to conduct performance reviews, develop action plans, and support growth-focused discussions.

· Excellent interpersonal skills with the ability to motivate and inspire a team.

· Strong conflict resolution and problem-solving abilities.

· Ability to collaborate effectively across departments and build strong working relationships.

· High level of professionalism, emotional intelligence, and communication skills, both verbal and written.

· Excellent organizational skills with strong attention to detail and follow-through.

· Intermediate in Microsoft Office programs including Word and Excel.

· Dependable, adaptable, and able to thrive in a fast-paced environment.

Pay: $27.00 - $30.00 per hour

Benefits:

Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Experience:

Leadership development: 3 years (Required)

Ability to Commute:

Moorpark, CA 93021 (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk support jobs in simi valley, ca

Order Desk Supervisor

Helpdesk Support Specialist

Help Desk Technician

HELP DESK SUPPORT 3

IT Support Technician I/II, Managed Services

Help Desk Analyst

IT Support Technician I

Web Portal IT Support I

System Analyst I

IT TECHNICAL SUPPORT SPECIALIST

Senior RPGLE Programmer

IT Help Desk Technician

IT Desktop Support Specialist

Desktop Support Technician III

IT Help Desk Analyst

IT Technician

Business Management Application Support Associate

Mac Technical Support Specialist

Customer Service Specialist

LabWare LIMS Configuration & Integration Specialist - On-site Los Angeles Area

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