Top 149 Patient services representative Jobs in Simpsonville, Sc

Patient Scheduler , FT, Day
Prisma Health —Greenville, SC
- Full-time
- Hospital
- Word processing
- Computer literacy
Front Desk Patient Care Representative
Apex Allergy & Immunology —Greenville, SC
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
12d
Patient Services Representative-Fertility Ctr MMOB, F/T Day
Prisma Health —Greenville, SC
- Full-time
- Hospital
- No experience needed
- Office
13d
Patient Registrar
Shriners Hospitals for Children —Greenville, SC
- $14.85 - $22.28 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Children
Quick Apply
5d
(Mauldin) Patient Services Representative PRN
Novant Health Urgent Cares LLC —Mauldin, SC
- 12 hour shift
- OSHA
- Computer literacy
- Urgent Care
- Continuing education credits
- 403(b) matching
Quick Apply
Medical Receptionist
Centerwell —Greenville, SC
- $38,000 - $45,800 a year
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid parental leave
- Paid holidays
Patient Service Representative (PSR) — Pain Management
Bon Secours —Greenville, SC
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
Patient Coordinator
Aspen Dental —Simpsonville, SC
- $17 - $18 an hour
- Full-time
- 18 years or older
- Dental office
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Services Representative (PSR) – Bon Secours Neurology
Bon Secours —Greenville, SC
- PRN
- High school diploma or GED
- Children
- Neurology
- Health savings account
- Disability insurance
Patient Services Representative - Physician Office - Neurology, Downtown - PRN
Bon Secours —Greenville, SC
- PRN
- High school diploma or GED
- Children
- Neurology
- Health savings account
- Disability insurance
Patient Services Representative F/T Day - Pelham Family Medicine
Prisma Health —Greenville, SC
- Full-time
- No experience needed
- High school diploma or GED
- Clinic
Patient Services Representative
Eye Health America LLC —Greenville, SC
- Overtime
- High school diploma or GED
- Driver's License
- Entry level
- Wellness program
- Paid holidays
Quick Apply
Corporate - Patient Care Administrator
Tribe Clinical Research —Greenville, SC
- Full-time
- Computer literacy
- Ability to lift 50 pounds
- Travel
Quick Apply
6d
Patient Care Coordinator (PCC)
Advanced Prosthetics —Greenville, SC
- $18 - $21 an hour
- Full-time
- Organizational skills
- Computer skills
- In-person
- Health savings account
- Health insurance
Quick Apply
Patient Service Representative. (Medical Receptionist)
Prisma Health Urgent Care by Wellstreet —Powdersville, SC
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
5d
Parkside Family Medicine - Live Answer Representative
Tribe513 —Greenville, SC
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
7d
Medical Receptionist - Greenville, SC (Part Time)
Advanced Dermatology and Cosmetic Surgery —Greenville, SC
- Part-time
- High school
- High school diploma or GED
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
5d
(PSR) Patient Service Representative - Specialist
New Horizon Family Health Services —Greenville, SC
- Mid-level
- High school diploma or GED
- Clinic
- Health savings account
- Paid holidays
7d
Patient Services Representative (Cherrydale)
Prisma Health Urgent Care by Wellstreet —Greenville, SC
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
1d
Front Desk Receptionist
Summit Spine and Joint Centers —Greenville, SC
- Full-time
- Surgery
- Bachelor's degree
- Travel
Quick Apply

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Patient Scheduler , FT, Day

Prisma Health -
Greenville, SC

Apply Now

Job Details

Full-time

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Inspire health. Serve with compassion. Be the difference.

Job Summary

As a Support Analyst you will answer incoming calls from Patients who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.

Accountabilities

Receive customer input from phone, email, or web submission and create support tickets. Troubleshoot end user issues and determine if the issue can be resolved at Tier 1 or if it needs to be escalated to Tier 2 using established criteria and process.Resolve tier1 issues using troubleshooting resolution matrix. Gather information from customers to ensure sufficient data is gained to start case resolutions. Direct inbound service interactions to appropriate technical and sales resources. Conduct database lookup of consumer/patient records within electronic medical record software. Enter updated information within electronic medical records as required. Re-direct or engage other departments or specialty groups to resolve consumer/patient requests. Maintain compliance with attendance and schedule adherence requirements. Maintain interaction quality standards. Maintain performance standards. Proactively identify and share customer insights in order to recommend process improvements. Remain current with product/applications/process changes. - 90%
Follow-up and follow-through on open tickets, requests, promises, and questions that have not been answered to provide callers with a resolution.
Log interaction outcome in contact management system. - 10%

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

High School Diploma or equivalent
2 years - Customer service experience: preferably supporting customers via phone, email, and chat.

Knowledge, Skills or Abilities

Passion for creating exceptional customer experiences both by helping and retaining customers.
Tech savvy with a strong knowledge of Android, iOS, and Windows devices
Metrics-driven and proven ability to handle a high volume of customer interactions.
Strong conflict resolution skills and even temperament in challenging situations.
Basic computer skills
Proficient computer skills (word processing)
Data entry skills

Work Shift

Day (United States of America)

Location

Greenville Memorial Hospital

Facility

7001 Corporate

Department

70019063 Call Center

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Apply Now

Refine Your Search

patient services representative jobs in simpsonville, sc

Patient Scheduler , FT, Day

Front Desk Patient Care Representative

Patient Services Representative-Fertility Ctr MMOB, F/T Day

Patient Registrar

(Mauldin) Patient Services Representative PRN

Medical Receptionist

Patient Service Representative (PSR) — Pain Management

Patient Coordinator

Patient Services Representative (PSR) – Bon Secours Neurology

Patient Services Representative - Physician Office - Neurology, Downtown - PRN

Patient Services Representative F/T Day - Pelham Family Medicine

Patient Services Representative

Corporate - Patient Care Administrator

Patient Care Coordinator (PCC)

Patient Service Representative. (Medical Receptionist)

Parkside Family Medicine - Live Answer Representative

Medical Receptionist - Greenville, SC (Part Time)

(PSR) Patient Service Representative - Specialist

Patient Services Representative (Cherrydale)

Front Desk Receptionist

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