Top 28 Call center representative Jobs in Sioux City, Ia

Customer Service/Support Services Representative - FT - Hybrid Work Schedule
1st Financial Bank USA —Dakota Dunes, SD
- From $17 an hour
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Basic math
- Health savings account
- Disability insurance
4d
Customer Support Representative, Call Center
Vizio —Dakota Dunes, SD
- $16 - $28 an hour
- Full-time
- High school
- High school diploma or GED
- Typing
- Paid jury duty
- Disability insurance
10d

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Customer Service/Support Services Representative - FT - Hybrid Work Schedule
1st Financial Bank USA —Dakota Dunes, SD
Respond accurately and in a timely manner to Card Members via telephone inquiries, web messages and written correspondence. 25-day annualized paid time off.
From $17 an hour
4d
Customer Support Representative, Call Center
Vizio —Dakota Dunes, SD
Your day-to-day responsibilities will include tracking calls and troubleshooting steps using tools such as Excel and Salesforce to maintain accurate and…
$16 - $28 an hour
10d

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Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
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Customer Service/Support Services Representative - FT - Hybrid Work Schedule

1st Financial Bank USA -
Dakota Dunes, SD

Apply Now

Job Details

Full-time
From $17 an hour
4 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Writing skills
Basic math
Windows
High school diploma or GED
Technical Proficiency

Full Job Description

Customer Service/Support Services Representative

Join 1st Financial Bank USA’s upcoming Customer Service training class and build a career supporting credit card customers nationwide.

Schedule

Monday through Friday: either 8:00 a.m. – 5:00 p.m. or 11:00 a.m. – 8:00 p.m., plus up to two Saturdays per month from 8:00 a.m. – 5:00 p.m. with a day off during the week.

Starting pay: $17.00 per hour, plus a 10%-night differential for the 11:00 a.m. – 8:00 p.m. shift.

Hybrid opportunity: After training, this position offers the opportunity to work two days in the office and three days remotely.

Why Join 1FBUSA?

1st Financial Bank USA (1FBUSA), focuses on establishing and maintaining credit card relationships on a nationwide basis to the U.S. college and graduate student market and is currently hiring for a training class at our Dakota Dunes Card Operation Center. Working at 1FBUSA means joining a tenured team of professionals in a casual dress work atmosphere and a rich lineup of health, financial and work/life benefits including:

Comprehensive and affordable medical, RX, dental, vision, live and disability coverage
25-day annualized paid time off
Health Savings Account with annual company contribution up to $1,000
Dependent Care Spending Account with annual company contribution up to $1,200
401(k) with annual company matching contribution up to $2,500
Annual tuition reimbursement up to $2,500

Job Profile

As a 1FBUSA Customer Service Representative you will deliver exceptional customer assistance to our credit card customers via telephone inquiries ensuring complete customer satisfaction and request resolution. Qualified candidates must have customer service experience as well as excellent communication, writing and computer skills, a commitment to exceeding customer expectations, and have the ability to multi-task. Prior experience in an inbound call center environment is desirable.

Responsibilities

Respond accurately and in a timely manner to Card Members via telephone inquiries, web messages and written correspondence.
Meet established performance metrics including attendance, quality scores and productivity measurements.
Communicate customer feedback to management as appropriate.
Verify and update all Card Member contact information.
Research account historical data to complete customer inquiry.

Qualifications

Excellent customer service skills
Effective verbal and written communication skills
Proficiency in Microsoft Windows Operating Systems & Tools
Analytical and basic math skills
Attention to detail and accuracy
High School Diploma or equivalent required
Prior experience in a customer service role

1st Financial Bank is an equal opportunity and affirmative action employer.

All qualified applicants will receive consideration without regard to their race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Builder Finance Inc. participates in E-Verify

Apply Now

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call center representative jobs in sioux city, ia

Customer Service/Support Services Representative - FT - Hybrid Work Schedule

Customer Support Representative, Call Center

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