Top 12 Guest service representative Jobs in Sioux Falls, Sd

Guest Services Representative at Holiday Inn SF City Centre!
Lester Hospitality —Sioux Falls, SD
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Analysis skills
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Guest Service Representative
Fairfield Inn - Sioux Falls Airport —Sioux Falls, SD
- Part-time
- Hotel
- High school diploma or GED
- Math
- Health savings account
- AD&D insurance
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Premium Level Attendant
Legends Global —Sioux Falls, SD
- Part-time
- Background check
- 18 years or older
- English
4d
Guest Services - Box Office Representative - Part Time!
Washington Pavilion —Sioux Falls, SD
- $15 an hour
- Part-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
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8d
Member Services Representative
Crunch Fitness - Fitness Ventures LLC —Sioux Falls, SD
- $12 - $20 an hour
- Part-time
- CPR Certification
- Entry level
- Opportunities for advancement
- Flexible schedule
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Seasonal Tullabee Brand Rep - Empire Mall
Altar'd State —Sioux Falls, SD
- Part-time
- 18 years or older
- Merchandising
- Ability to climb stairs
- 401(k) matching
- Opportunities for advancement
Guest Service Representative 3p-11p
Home2 Suites Sioux Falls - Sanford Medical Center —Sioux Falls, SD
- $16 - $17 an hour
- Full-time
- Hotel
- High school diploma or GED
- Math
- Health savings account
- AD&D insurance
Quick Apply
Revival Brand Representative - Seasonal
Altar'd State —Sioux Falls, SD
- Part-time
- 18 years or older
- Inventory management
- Merchandising
- 401(k) matching
- Opportunities for advancement
6d
AS Kids Seasonal Brand Representative
Altar'd State —Sioux Falls, SD
- Part-time
- 18 years or older
- Inventory management
- Merchandising
- 401(k) matching
- Opportunities for advancement
Tullabee Brand Representative - Seasonal Sales Associate
Altar'd State —Sioux Falls, SD
- Part-time
- 18 years or older
- Inventory management
- Merchandising
- 401(k) matching
- Opportunities for advancement
Revival Brand Representative- Seasonal
Altar'd State —Sioux Falls, SD
- Part-time
- 18 years or older
- Inventory management
- Merchandising
- 401(k) matching
- Opportunities for advancement
Winner's Circle - Customer Service
Dave & Buster's —Sioux Falls, SD
- $11.20 - $13.35 an hour
- Part-time
- Casual dining restaurant
- Sales
- Merchandising
- Health insurance
- Dental insurance

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Maintenance - WILD WATER WEST
Wild Water West Waterpark and Campground —Sioux Falls, SD
Troubleshooting and repair of *pumps, motors, electrical, and plumbing systems*. The ideal candidate will have a strong background in maintenance work, with an…
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Kitchen Manager
Dave & Buster's —Sioux Falls, SD
THE RESTAURANT & OPERATIONS MANAGER : provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively…
$59,931 - $70,508 a year

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Front Desk Representative (2nd/3rd Shift)
Fairfield Inn & Suites Columbus OSU —Columbus, OH
Answer phone calls and respond to guest inquiries in a courteous and timely manner. Maintain a clean and organized front desk area, including lobby and guest…
From $15 an hour
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12d
Guest Service Representative
Holiday Inn Express and Suites —New Albany, OH
Manage room availability, create reservations, and answer phone calls. Ensure cleanliness of front desk and lobby areas. Provide a unique guest experience.
From $16 an hour
Quick Apply

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Guest Services Representative at Holiday Inn SF City Centre!

Lester Hospitality -
Sioux Falls, SD

Quick Apply

Job Details

Full-time
$18 an hour

Qualifications

Associate's degree in accounting
Visitor query response
Customer records maintenance
Hotel and accommodations payment processing
Cash amount verification
Hotel policy compliance
Sales transaction processing
Financial transaction processing
Phone communication
Greeting customers
Client inquiry handling
Answering guest questions
High school diploma or GED
Hotel room assignment management
Analysis skills
Cash register operations
Financial records management
Financial record maintenance
Hospitality Management
Bachelor's degree in hospitality management
Phone call management
Hotel and accommodations guest complaints handling
Bachelor's degree in accounting
Associate's degree
Accounting
Communication skills
Entry level

Full Job Description

Reports To: Front Office Manager / Rooms Division Manager

Purpose for the Position: As a Guest Service Representative, you will be the first point of contact for guests, providing them with a warm welcome and ensuring their needs are met throughout their stay. This position requires excellent customer service skills, effective communication, and the ability to handle various tasks simultaneously. At the Holiday Inn, we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Key Responsibilities:

1. Guest Services:

Assist with guest check-ins and check-outs, ensuring a seamless and efficient process on the front and back end.
Handle guest inquiries, complaints, and requests in a professional and timely manner.
Provide information about hotel amenities, services, and local attractions. o Ensure a high level of guest satisfaction and resolve issues to maintain positive guest relations.

2. Operational Duties:

Assist guests with reservation inquiries, changes, and cancellations.
Maintain accurate records of reservations and room assignments.
Handle cash, credit card, and other payment transactions accurately.
Balance cash drawer at start and end of each shift.

3. Customer Service/Administrative Duties:

Address guest inquiries, concerns, and requests promptly and professionally.
Answer phone calls, emails, and in-person inquiries from guests, potential guests, and other departments.
Relay messages and information to the appropriate department or staff member.
Handle guest complaints and issues diplomatically, seeking solutions to ensure guest satisfaction.
Coordinate with other hotel departments to resolve problems efficiently.
Maintain accurate and up-to-date records, including guest information, room availability, and financial transactions.
Complete daily reports and tasks as assigned by management.

Qualifications:

High school diploma or equivalent; associate or bachelor’s degree in hospitality management or accounting is a plus.
Previous experience in customer service or hospitality is desirable.
Strong numerical and analytical skills with attention to detail.
Excellent communication and customer service skills.
Ability to work in a team setting and handle multiple tasks simultaneously.
Strong problem-solving skills and the ability to remain calm under pressure.
Flexibility to work days, nights, weekends, and/or holidays.

Physical Requirements:

Ability to stand for extended periods.
Ability to lift up to 25 pounds occasionally.
Manual dexterity for operating office equipment and handling cash.

Performance Standards:

High levels of guest satisfaction and positive feedback.
Adherence to hotel policies and procedures.
Effective collaboration with other hotel departments.

A Guest Services Representative plays a crucial role in the successful operation of the hotel, ensuring each guest feels welcome from check-in to check-out, whether that’s answering questions, solving problems, or working with the team to maximize satisfaction.

Quick Apply

Refine Your Search

guest service representative jobs in sioux falls, sd

Guest Services Representative at Holiday Inn SF City Centre!

Guest Service Representative

Premium Level Attendant

Guest Services - Box Office Representative - Part Time!

Member Services Representative

Seasonal Tullabee Brand Rep - Empire Mall

Guest Service Representative 3p-11p

Revival Brand Representative - Seasonal

AS Kids Seasonal Brand Representative

Tullabee Brand Representative - Seasonal Sales Associate

Revival Brand Representative- Seasonal

Winner's Circle - Customer Service

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