Top 45 Service desk Jobs in Sioux Falls, Sd

Service Desk Administrator I (IT)
HR Green —Sioux Falls, SD
- $50,500 - $87,200 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
IT Service Desk Lead
PIPESTONE —Sioux Falls, SD
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
1d
End User Computing I, Service Desk
Pathward, N.A. —Sioux Falls, SD
- $45,000 - $63,400 a year
- Hybrid work
- Mid-level
- Windows
- Bachelor's degree
- Health insurance
- 401(k)
16h
Client Relations Coordinator - Reception/Scheduling
Carroll Institute —Sioux Falls, SD
- Full-time
- Rehabilitation center
- Data entry
- Entry level
- Health insurance
- Dental insurance
Quick Apply
4d
IT Support Technician
Liberty National Bank —Sioux Falls, SD
- $20 - $28 an hour
- Email
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
Information Technology Specialist
Century Business Products Inc. —Sioux Falls, SD
- $40,000 - $50,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
IT Support Technician
First Farmers & Merchants Bank —Sioux Falls, SD
- $20 - $28 an hour
- Email
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
IT Supervisor
Silencer Central —Sioux Falls, SD
- $115,000 - $135,000 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
4d
Patient Support Technician
City of Sioux Falls —Sioux Falls, SD
- $18.48 an hour
- Part-time
- Clinic experience
- Public Health
- Entry level
10d
Clinical Customer Service Specialist
Neighborhood Dental —Sioux Falls, SD
- $21 - $28 an hour
- Full-time
- Dental office
- HIPAA
- Mid-level
- Profit sharing
- Continuing education credits
Quick Apply
10d
Customer Technical Specialist
Peraton —Sioux Falls, SD
- $39,000 - $62,000 a year
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
7d
Part/Full Time Front Desk Associate
Holiday Inn Express Hotel & Suites at Empire Mall —Sioux Falls, SD
- Part-time
- Hotel
- Criminal background check
- Entry level
- Paid holidays
- 401(k) matching
Quick Apply
Hotel Front Desk / Guest Service Agent
Clarion Pointe —Sioux Falls, SD
- Part-time
- Background check
- Hotel
- Ability to sit for extended periods
- Paid holidays
- Disability insurance
Quick Apply
10d
Entry Level Clerical Office Work
Comfort Heroes Plumbing, Heating & Air —Sioux Falls, SD
- $16 - $20 an hour
- Full-time
- Office
- Military encouraged
- Entry level
- Profit sharing
- Paid training
Quick Apply
Front Desk
EMBE —Sioux Falls, SD
- Weekends as needed
- Background check
- Microsoft Outlook
- Computer literacy
Quick Apply
7d
Full Time Night Auditor
Holiday Inn Express Hotel & Suites at Empire Mall —Sioux Falls, SD
- Full-time
- Hotel
- Criminal background check
- Entry level
- Paid holidays
- 401(k) matching
Quick Apply
Patient Support Representative (Registration)
Orthopedic Institute —Sioux Falls, SD
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Profit sharing
- Health insurance
Quick Apply
10d
NOC Technician I
Bluepeak —Sioux Falls, SD
- Weekends as needed
- Office
- Residential
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Front Desk Night Auditor Full-Time
Holiday Inn Express & Suites - Southwest —Sioux Falls, SD
- Part-time
- Hotel
- Organizational skills
- Communication skills
Quick Apply
Front Desk Agent
Hilton Garden Inn/ Catlin —Sioux Falls, SD
- $17 an hour
- Weekends as needed
- Sales
- Hotel
- Cleaning
- Paid time off
- Referral program
Quick Apply

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Service Desk Administrator I (IT)

HR Green -
Sioux Falls, SD

Quick Apply

Job Details

$50,500 - $87,200 a year

Qualifications

Asset management
Microsoft Outlook
IT user and group management
Phone communication
IT asset management
Laptop (troubleshooting support)
Mid-level
Windows
Printer (troubleshooting support)
Microsoft System Center
Driver's License
Shipping & receiving
Productivity software support
Desktop (troubleshooting support)
Computer management
Virtualization
Remote access software
Azure AD
Customer support ticket management
Shipping and receiving inventory management
Desktop applications
Microsoft Teams
Technical customer support for office equipment
MFA
Hardware management
System deployment
1 year
Identity and access management (IAM) solutions
Technical support via email
Desktop administration

Full Job Description

Join our team! Our mission is BUILDING COMMUNITIES. IMPROVING LIVES. For over 100 years, HR Green has done exactly that, serving as a trusted partner to our colleagues, our clients, and our communities. Each day, we work to find solutions that inspire our employees and fit our clients’ needs to build trust to exceed their expectations. We’re proud to be ranked No. 165 on Engineering News Record’s Top 500 Design Firms list in 2025.

What if showing up to work and having everything just work wasn’t something people had to hope for?

At HR Green, our engineers, project managers, and support staff depend on technology that works — every day, across every office. When something breaks, when a new hire needs to hit the ground running, when a remote employee can’t connect — you’re the first person they turn to.

We’re looking for a Service Desk Administrator I who’s ready to build real technical skills, make an immediate impact on the people around them, and grow into a long-term IT career at a firm that’s going places.

A great place to start — and grow

This is a Tier 1 support role, but that doesn’t mean it’s small. You’ll work across multiple regional offices, support a wide range of technology, and develop hands-on experience with the tools and systems that real IT teams use. You’ll have backup when you need it and ownership when you’re ready for it.

What you’ll be doing

Serve as the first point of contact for IT support requests — by phone, email, and remote tools — helping employees get unstuck fast
Troubleshoot and resolve common issues across Windows 11, Microsoft 365 (Outlook, Teams, OneDrive), and general hardware
Support end users in Citrix virtual desktop environments, diagnosing session errors and peripheral issues like monitors and printers
Image, configure, and deploy laptops using SCCM for new hires and device replacements
Own the onboarding and offboarding experience — account provisioning and deactivation, hardware setup, and equipment recovery
Handle routine account administration: password resets, MFA setup, and permission updates in Active Directory and Entra ID (Azure AD)
Provide remote and periodic on-site support for printers, plotters, and conference room technology
Help remote employees troubleshoot home office setups, including docking stations and Citrix connectivity
Keep IT asset inventory accurate — tracking, shipping, and receiving hardware across office locations
Document all support activity in the ticketing system, and when escalating, hand off to Tier 2 with clear, complete troubleshooting notes
Participate in an on-call rotation to support after-hours technical needs

You might be a great fit if…

You’re a natural problem-solver who gets satisfaction from helping people, not just closing tickets
You communicate clearly — you can explain a technical fix to someone who doesn’t speak IT
You’re organized, reliable, and take ownership of your work
You’re early in your IT career and looking for a role where you can learn fast and grow into more

What you bring

1–5 years of experience in a help desk or IT support role
Working knowledge of Windows 11 and Microsoft 365 applications
Familiarity with Citrix or other VDI environments is a plus
Experience with SCCM for device imaging and deployment
Basic knowledge of Active Directory, including user and group management
Strong written and verbal communication skills
CompTIA A+ or similar certification is a plus, but not required
Valid driver’s license and reliable transportation — some regional travel is part of the role

Compensation Range

$50,500.00 - $87,200.00

The expected compensation range for this position is displayed in accordance with the Minnesota Omnibus Labor and Industry Policy Bill Article 7 Section 2 and the Illinois Salary Transparency amendment to the Equal Pay Act of 2003. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The total annual compensation package may consist of a base salary and eligibility to participate, after a qualifying period, in our performance and discretionary incentive bonus program(s).

The expected compensation range for this position is displayed in accordance with the Illinois Salary Transparency amendment to the Equal Pay Act of 2003. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The total annual compensation package may consist of a base salary and eligibility to participate, after a qualifying period, in our performance and discretionary incentive bonus program(s).

Why HR Green

Our people are the heart of our success. We strive to create an environment where employees feel inspired, supported, and empowered to do their best work. That dedication has earned us national recognition and a reputation as a place where careers actually grow.

Not only does HR Green provide you with a place to grow, thrive, and enjoy your work, but we are also dedicated to delivering a comprehensive and multi-faceted benefits package. Visit our website for detailed total rewards information.

https://www.hrgreen.com/careers/total-rewards/

HR Green is proud to be an affirmative action/ equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other classification protected by applicable federal, state or local law.

Quick Apply

Refine Your Search

service desk jobs in sioux falls, sd

Service Desk Administrator I (IT)

IT Service Desk Lead

End User Computing I, Service Desk

Client Relations Coordinator - Reception/Scheduling

IT Support Technician

Information Technology Specialist

IT Support Technician

IT Supervisor

Patient Support Technician

Clinical Customer Service Specialist

Customer Technical Specialist

Part/Full Time Front Desk Associate

Hotel Front Desk / Guest Service Agent

Entry Level Clerical Office Work

Front Desk

Full Time Night Auditor

Patient Support Representative (Registration)

NOC Technician I

Front Desk Night Auditor Full-Time

Front Desk Agent

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