Job Description
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Job Title: Manager, Sensory Product Research
Req Id: 3015
Work Model: Remote
Company: Altria Client Services
State/Province:Job Description:
Together We Innovate. Together We Change.
Join a team at the forefront of shaping the future, where deep consumer understanding fuels breakthrough ideas and new growth opportunities. We are seeking a Manager, Sensory Product Research who will lead consumer research and insights generation to identify whitespace opportunities and enable the development of innovative nicotine products aligned to Altria’s long-term growth vision.
This role can be located in Richmond, VA or we are open to remote work arrangements.
The position will play a critical role in understanding adult tobacco/nicotine consumer needs, behaviors, and trends, translating insights into actionable guidance for cross-functional partners in product development and marketing. This individual will drive learning plans, advance research methodologies, and ensure insights are effectively delivered to inform strategic decision-making for product development and growth.
What you'll be doing:
Lead consumer research and opportunity identification: Design and execute learning plans to uncover insights and identify whitespace opportunities that inform innovation strategy.
Develop forward-looking consumer understanding: Analyze trends, behaviors, and data to build a deep and evolving view of adult tobacco/nicotine consumer needs.
Drive cross-functional alignment: Partner with Product Development, Marketing, and other stakeholders to define research objectives and ensure alignment on priorities and deliverables.
Manage research execution: Oversee study design, vendor partnerships, and execution to deliver high-quality insights on time and within scope.
Synthesize and communicate insights: Translate complex data into clear, compelling insights and recommendations for stakeholders and leadership.
Prioritize and manage projects: Balance multiple initiatives effectively in a fast-paced, dynamic environment.
Advance research methodologies: Evaluate and introduce new research approaches to improve speed, quality, and impact of insights.
Manage budgets and resources: Oversee research investments and ensure effective allocation of resources across projects.
We want you to have:
Bachelor’s or Master’s degree in a Science or Engineering field (Sensory Science, Psychology, Human Factors, Consumer Science, Engineering, Biology, or Chemistry, although other similar majors will be considered).
6+ years of experience in consumer-driven R&D or similar products research experience, with 3+ years of experience with creating and leading strategic research programs that help successfully launch new categories or sub-categories is preferred.
Expertise in advanced sensory methodologies, design of experiments and quantitative modeling, including Driver analysis, DCE/choice modeling for product optimization and TURF for portfolio and SKU strategy.
Ability to integrate sensory, behavioral and performance data into clear insights.
Strong problem-solving skills and ability to craft compelling, insight-driven stories.
Ability to work effectively in a collaborative, fast-paced, dynamic, and ambiguous environment.
Client management and consultative mindset, with confidence to challenge and debate constructively.
Additional Information
The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $119,600.00 - $173,450.00.
Why You’ll Love Building Your Career at Altria
At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here:
Work where life works for you — with flexible and remote options that fit your world, not the other way around.
Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real
Get recognized for your work – annual merit increases and performance bonus
A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family
Celebrating your milestones — paid parental and bonding leave for life’s biggest moments.
Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life
A culture that gives back — paid volunteer days and a shared commitment to making a difference
At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact.
This position is not eligible for sponsorship.
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Altria is a Fortune 500 company that has a leading portfolio of products for U.S. adult tobacco and nicotine consumers 21+. For decades we’ve been leaders in the tobacco industry, but the industry is evolving - and so are we. Our Vision is Moving Beyond Smoking™.
At Altria, we celebrate the power of diverse teams working together to shape our future. Each Altria company is an equal opportunity employer. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with conviction records, a fair chance at employment. Join us as we work together to shape a better future for adult tobacco consumers, our employees, and our shareholders.
Altria is the parent company of Philip Morris USA, John Middleton, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its tobacco portfolio with equity investments in Anheuser-Busch InBev and Cronos Group.
