Top 20 Guest service agent Jobs in Skaneateles Ny

Guest Services Agent
Mirbeau Inn & Spa Skaneateles —Skaneateles, NY
- $17 - $20 an hour
- Part-time
- Organizational skills
- Computer skills
- Ability to stand for extended periods
- Paid holidays
- Health insurance
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Front Desk Agents Full Time @Marriott Downtown
Marriott Syracuse Downtown —Syracuse, NY
- $18.54 an hour
- Weekends as needed
- Hotel
- Computer skills
- Negotiation
- Free parking
- Health insurance
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Part Time Front Desk Agent
Collegian Hotel & Suites —Syracuse, NY
- $16 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Cleaning
- Health insurance
- Dental insurance
Quick Apply
2d
Guest Service Agent
Parkview Hotel Syracuse —Syracuse, NY
- $16.50 - $17.50 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Front Desk Agent - On Call
Embassy Suites by Hilton Syracuse —Syracuse, NY
- $17 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
9d
Guest Services Agent
Aloft Syracuse Inner Harbor —Syracuse, NY
- $17 - $18 an hour
- Full-time
- Hotel
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Part-time Dual Front Desk Agent- Hilton
Schulte Companies —East Syracuse, NY
- $16.50 - $17.00 an hour
- Part-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
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Part Time Front Desk Agent - Hampton Inn Syracuse Clay
HAMPTON INN SYRACUSE CLAY —Liverpool, NY
- $16.50 - $17.50 an hour
- 8 hour shift
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
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Front Desk Agent
CrestHill Suites —East Syracuse, NY
- $16.00 - $16.50 an hour
- Full-time
- Word processing
- Computer literacy
- Office
- Paid time off
- Flexible schedule
Quick Apply
11d
Craftsman Front Desk Agent FT/PT
Schulte Hospitality Group —Fayetteville, NY
- $17.50 an hour
- Part-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
1d
Hotel Night Auditor
Collegian Hotel & Suites —Syracuse, NY
- $16 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
2d
Wireless Sales Associate
Team Wireless - Verizon Authorized Retailer —Auburn, NY
- $25 an hour
- Weekends as needed
- Computer literacy
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
14d
Front Desk Agent- PT 3-11pm & 11pm-7am
Holiday Inn Express Syracuse Airport —N Syracuse, NY
- $16.50 - $17.50 an hour
- Part-time
- In-person
- Entry level
- Resort
- Free parking
- Paid time off
Quick Apply
Front Desk Associate
Quality Inn Waterloo —Waterloo, NY
- From $16 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Employee discount
Quick Apply
8d
Front Desk Clerk
DoubleTree by Hilton Syracuse —East Syracuse, NY
- $16.50 an hour
- Weekends as needed
- Hotel
- In-person
- Hotel experience
- Health insurance
- Dental insurance
Quick Apply
2d

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Facilities Assistant
Mirbeau Inn & Spa Skaneateles —Skaneateles, NY
Perform routine inspections and maintenance of guest rooms, meeting rooms, office areas, F&B areas, spa facilities, and outdoor spaces.
$22 - $25 an hour
Quick Apply
10d
Guest Services Agent
Mirbeau Inn & Spa Skaneateles —Skaneateles, NY
Provide a warm, professional welcome- greet, register, and check-in arriving guests, create key cards, and escort/direct guests to their rooms.
$17 - $20 an hour
Quick Apply

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T&R Properties —Columbus, OH
Check phone messages several times throughout each day and return calls promptly. Complete the guest card and confirm accuracy upon completion.
$18 - $22 an hour
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7d

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guest service agent jobs near skaneateles ny

Guest Services Agent

Mirbeau Inn & Spa Skaneateles -
Skaneateles, NY

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Job Details

Part-time
$17 - $20 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
Client rapport building
Computer skills

Full Job Description

At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow. That’s why health, balance and well-being are core values in everything we do.

The Guest Services Agent works closely with all departments to create a seamless, personalized, and memorable experience for every Mirbeau guest. Key responsibilities include welcoming guests with warmth, handling check-ins and check-outs, answering questions, and ensuring special requests are fulfilled to the highest standards. Our ideal candidate is charismatic, energetic, and articulate- with exceptional communication and organizational skills, the ability to multitask and remain composed under pressure. Above all, this role is about delivering hospitality that leaves every guest feeling valued, cared for, and eager to return.

Pay rate: $17.00 to $20.00 per hour.

Job Responsibilities:

- Guest Experience
  - Deliver exceptional service and ensure high guest satisfaction by following Forbes and Mirbeau standards
  - Provide a warm, professional welcome- greet, register, and check-in arriving guests, create key cards, and escort/direct guests to their rooms
  - Assist departing guests with check-out, billing inquiries, and payment processing
  - Respond promptly and courteously to guest questions, requests, and concerns- resolving issues with professionalism and care
  - Promote resort amenities and services by staying informed on offerings, facilities, and hours of operation
- Front Desk Operations
  - Verify daily arrivals, reservations, and room statuses, update pass-on logs, and communicate special requests to the appropriate teams
  - Prepare pre-registrations, room changes, no-shows, and guest amenities in a timely manner
  - Maintain accurate guest folios, posting charges promptly and coordinating with Spa and Food & Beverage for transfers
  - Process payments, authorize credit cards, and complete daily cash handling, deposit logs, and reporting
  - Perform shift checklists, drawer counts, guest deliveries, and amenities preparation
  - Ensure the front desk and adjacent areas remain clean and organized at all times
- Communication & Collaboration
  - Maintain open communication with all departments to ensure operational alignment and seamless service
  - Work closely with Housekeeping to confirm room status updates and coordinate timely turnovers
  - Share important updates, incidents, and guest needs through pass-on logs and internal tools to support smooth shift transitions
  - Attend scheduled meetings and contribute to team communication and improvement efforts
- Shift-Specific Duties
  - AM Shift: Print expected departures report, review arrivals, and prepare for PM shift
  - PM Shift: Print credit manager’s report, prepare for Night Audit, and confirm next-day readiness
- Standards & Compliance
  - Follow all resort policies, procedures, and safety protocols, including security of guest valuables
  - Maintain a neat, professional appearance and arrive prepared and on time for scheduled shifts
  - Uphold Mirbeau’s culture of excellence by ensuring every guest interaction reflects warmth, attentiveness, and professionalism
  - Perform additional duties as assigned

Qualifications, Skills & Educational Requirements:

- Experience & Knowledge
  - Previous experience in hotel, resort, or spa operations, with a strong understanding of front office procedures and guest service standards.
  - Experience with Property Management Systems (PMS) and hotel-related software highly valued.
  - Background in customer service or hospitality roles strongly preferred
- Skills & Abilities
  - Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
  - Ability to multitask under pressure while remaining composed and focused
  - Proficiency in computer systems, including handling reservations, guest inquiries, and administrative tasks accurately
  - Genuine passion for hospitality and commitment to creating warm, thoughtful, and memorable guest experiences
- Professionalism & Interpersonal Skills
  - Polished, professional appearance in line with elevated hospitality standards
  - Naturally pleasant, charismatic, and welcoming demeanor, with the ability to build trust and put guests at ease
  - Calm, confident presence with the ability to handle guest interactions with empathy and professionalism
  - Strong verbal and written communication skills, with the ability to convey information clearly, tactfully, and effectively
  - Ability to engage courteously and collaboratively with guests, staff, and leadership at all levels
- Physical Requirements
  - Ability to stand for extended periods while maintaining energy, focus, and professionalism
  - Physical stamina to thrive in a dynamic, guest-facing environment

Employee Perks and Company Incentives:

- Discounted rates for services and retail items within the spa!!
- 401K with company match
- Medical, Dental, Vision and Life Insurance Plan
- Employee Assistance Program and Resources
- Paid time off for full-time AND part-time employees!!
- Holiday Pay
- Career advancement potential within the company
- Anniversary Program!!
- Work Performance Incentives
- And more!!!

At the front, only the best bring intention to every detail and make it feel effortless. Come find your balance- and your future- with us.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service agent jobs in skaneateles ny

Guest Services Agent

Front Desk Agents Full Time @Marriott Downtown

Part Time Front Desk Agent

Guest Service Agent

Front Desk Agent - On Call

Guest Services Agent

Part-time Dual Front Desk Agent- Hilton

Part Time Front Desk Agent - Hampton Inn Syracuse Clay

Front Desk Agent

Craftsman Front Desk Agent FT/PT

Hotel Night Auditor

Wireless Sales Associate

Front Desk Agent- PT 3-11pm & 11pm-7am

Front Desk Associate

Front Desk Clerk

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